Version 2 · 18 October 2026. Nexfluence is a young company. These terms are in force and we keep refining them with our lawyer; where something is still being settled, we say so in the text. Questions: info@nexfluence.eu.

Payouts, Invoices and Tax Notice

Operator
SIA "Nexfluence"
Version
Version 2, 18 October 2026
Last updated
18 October 2026
In force from
18 October 2026, except where the creator fee rules below say otherwise (5.9)
Earlier versions
On request at info@nexfluence.eu

Operator	SIA "Nexfluence"
Version	Version 2, 18 October 2026
Last updated	18 October 2026
In force from	18 October 2026, except where the creator fee rules below say otherwise (5.9)
Earlier versions	On request at info@nexfluence.eu

1. About this notice

In short: who we are, who this notice is for, and how it fits with the Terms of Use.

1.1 This notice comes from SIA "Nexfluence" ("we", "us"). We are registered in the Register of Enterprises of the Republic of Latvia under number 40203709513. Our registered address is Brīvības gatve 300-9, Rīga, LV-1006, Latvia. We are registered for VAT, and our VAT number is LV40203709513. You can email us at info@nexfluence.eu.

1.2 We run Nexfluence, the online platform at nexfluence.eu ("the platform").

1.3 This notice is for both kinds of user. Businesses run campaigns and pay creators. Creators work on deals and get paid. "You" means whichever of the two is reading. If a rule applies to only one of them, we name it.

1.4 Contents:

Section 2: words used in this notice
Section 3: who pays whom
Section 4: how money moves on the platform
Section 5: fees
Section 6: how a creator is paid
Section 7: tax: what the creator does
Section 8: tax: what the business does
Section 9: Abillio, our payment partner
Section 10: fee documents, invoices and VAT
Section 11: the payout export
Section 12: information for EU platform tax reporting (DAC7)
Section 13: how long records are kept
Section 14: questions and complaints
Section 15: changes to this notice

1.5 In this notice, "must" means a legal or contract duty. "Should" means our advice.

1.6 This notice is not tax advice. What you owe depends on where you live for tax purposes, what kind of taxpayer you are and how much you earn. Each business and each creator is responsible for their own tax. If you are unsure, ask your own accountant or tax adviser.

1.7 Sections 4, 5, 6, 10 and 11 form part of the Terms of Service for Businesses and the Terms of Service for Creators, and you accept them when you accept those terms. The rest of this notice is information.

1.8 If two documents say different things, this order applies:

(a) on a point that is specific to one deal, between the business and the creator: the accepted offer;
(b) on personal data: the Privacy Policy;
(c) otherwise: the Terms of Service for Businesses and the Terms of Service for Creators;
(d) then this notice.

1.9 The Terms of Service for Businesses and the Terms of Service for Creators set the law and the courts for your relationship with us: the law of the Republic of Latvia and the courts of the Republic of Latvia, in Rīga. A deal between a business and a creator is governed by Latvian law unless the offer says otherwise. A user who is a consumer keeps the rights and the courts of their home country.

2. Words used in this notice

Word
Business
Meaning
A company we have approved to run campaigns and pay creators on the platform.
Word
Creator
Meaning
A person aged 18 or over who works on deals with businesses.
Word
Offer
Meaning
What the business sends a creator: the way to pay (a fixed fee, optionally monthly; a share of every sale; a fixed fee plus a share of sales; or pay per result), any bonuses, the amounts, any cap, the campaign brief, the release condition and the holding period.
Word
Deal
Meaning
The contract made when a creator accepts an offer on the platform (3.1). It starts once the money for it is set aside (4.3).
Word
KPI
Meaning
The result the pay is based on, for example sales or link clicks.
Word
Bonus
Meaning
An extra amount paid when a result reaches a set level (a rung). Each rung is paid once per window, and rungs on one measure must rise. A bonus can be added to any way to pay.
Word
Cap
Meaning
The most the deal's own pay can cost the business, if the offer sets one. Bonuses come on top. An offer may have no cap, and a share of sales needs none.
Word
Release condition
Meaning
What must happen before money can be released. The offer sets one of these: when the business approves the content; when the live link arrives; or when the business confirms it itself.
Word
Verified
Meaning
A deal is verified when its first result is recorded.
Word
Holding period
Meaning
The wait after a deal is verified before its money can be released. The business sets it for each campaign (4.5).
Word
Release
Meaning
The step that makes the money set aside for a deal ready to be paid out to the creator.
Word
Wallet
Meaning
The business's record, on the platform, of the money it has topped up, which our payment partner Abillio holds in escrow for its deals: what is free, set aside, released and paid out, and our fees.
Word
Free money
Meaning
The part of the wallet balance that is not set aside for any deal.
Word
Set aside
Meaning
Money in the wallet that is held in escrow at Abillio for one deal and cannot be used for another.
Word
Escrow
Meaning
The account in which our payment partner Abillio holds the money for a business's deals until it is released to a creator or comes back to the business's free money (4.1).
Word
Reserve
Meaning
What is set aside for each creator on a share-of-sales deal: the larger of €25 and 10% of the campaign's average order value (4.3).
Word
Creator amount
Meaning
The pay agreed in the deal, before our payout fee and before any tax that must be taken off (8.5).
Word
Payout fee
Meaning
Our fee taken off each payout: 6% on deals with businesses other than us, 4% on campaigns we run ourselves (section 5).
Word
Business fee
Meaning
Our fee of 6% of the creator amount, paid by a business other than us on top of the creator amount (5.3).
Word
Payout
Meaning
One payment owed to one creator under one deal.
Word
Payout states
Meaning
Calculated: worked out, waiting for the business to approve it. Approved: the business has approved it. Sent: handed to Abillio to pay. Paid: Abillio has paid it to the creator.
Word
Batch
Meaning
A group of payouts the business approves together.
Word
Payment partner
Meaning
Abillio, the company that holds the money for deals in escrow and makes the payouts to creators (section 9).
Word
Payout export
Meaning
The spreadsheet of approved payouts a business can download for its records (section 11).
Word
Top-up reference
Meaning
The bank reference shown on the business's wallet page. The business puts it on every transfer to our bank account, so that we know which business the money comes from and can pass it on to Abillio (4.1).
Word
Transfer reference
Meaning
The bank reference of Abillio's transfer to a creator, recorded when the payout is marked paid (6.2).
Word
House campaign
Meaning
A campaign we run ourselves. We are the business on its deals (3.1).
Word
Tax status
Meaning
Whether a creator is paid as a private person, as a registered self-employed person or through their own company.
Word
Private person
Meaning
A creator who is not registered for any business activity.
Word
Registered self-employed
Meaning
A creator registered for business activity in their own name, for example as a self-employed person in Latvia or a sole trader elsewhere.
Word
Withhold
Meaning
Take tax off someone's pay and pay it to the tax office for them.
Word
Tax office
Meaning
The tax authority of a country. In Latvia this is the State Revenue Service (VID).

Word	Meaning
Business	A company we have approved to run campaigns and pay creators on the platform.
Creator	A person aged 18 or over who works on deals with businesses.
Offer	What the business sends a creator: the way to pay (a fixed fee, optionally monthly; a share of every sale; a fixed fee plus a share of sales; or pay per result), any bonuses, the amounts, any cap, the campaign brief, the release condition and the holding period.
Deal	The contract made when a creator accepts an offer on the platform (3.1). It starts once the money for it is set aside (4.3).
KPI	The result the pay is based on, for example sales or link clicks.
Bonus	An extra amount paid when a result reaches a set level (a rung). Each rung is paid once per window, and rungs on one measure must rise. A bonus can be added to any way to pay.
Cap	The most the deal's own pay can cost the business, if the offer sets one. Bonuses come on top. An offer may have no cap, and a share of sales needs none.
Release condition	What must happen before money can be released. The offer sets one of these: when the business approves the content; when the live link arrives; or when the business confirms it itself.
Verified	A deal is verified when its first result is recorded.
Holding period	The wait after a deal is verified before its money can be released. The business sets it for each campaign (4.5).
Release	The step that makes the money set aside for a deal ready to be paid out to the creator.
Wallet	The business's record, on the platform, of the money it has topped up, which our payment partner Abillio holds in escrow for its deals: what is free, set aside, released and paid out, and our fees.
Free money	The part of the wallet balance that is not set aside for any deal.
Set aside	Money in the wallet that is held in escrow at Abillio for one deal and cannot be used for another.
Escrow	The account in which our payment partner Abillio holds the money for a business's deals until it is released to a creator or comes back to the business's free money (4.1).
Reserve	What is set aside for each creator on a share-of-sales deal: the larger of €25 and 10% of the campaign's average order value (4.3).
Creator amount	The pay agreed in the deal, before our payout fee and before any tax that must be taken off (8.5).
Payout fee	Our fee taken off each payout: 6% on deals with businesses other than us, 4% on campaigns we run ourselves (section 5).
Business fee	Our fee of 6% of the creator amount, paid by a business other than us on top of the creator amount (5.3).
Payout	One payment owed to one creator under one deal.
Payout states	Calculated: worked out, waiting for the business to approve it. Approved: the business has approved it. Sent: handed to Abillio to pay. Paid: Abillio has paid it to the creator.
Batch	A group of payouts the business approves together.
Payment partner	Abillio, the company that holds the money for deals in escrow and makes the payouts to creators (section 9).
Payout export	The spreadsheet of approved payouts a business can download for its records (section 11).
Top-up reference	The bank reference shown on the business's wallet page. The business puts it on every transfer to our bank account, so that we know which business the money comes from and can pass it on to Abillio (4.1).
Transfer reference	The bank reference of Abillio's transfer to a creator, recorded when the payout is marked paid (6.2).
House campaign	A campaign we run ourselves. We are the business on its deals (3.1).
Tax status	Whether a creator is paid as a private person, as a registered self-employed person or through their own company.
Private person	A creator who is not registered for any business activity.
Registered self-employed	A creator registered for business activity in their own name, for example as a self-employed person in Latvia or a sole trader elsewhere.
Withhold	Take tax off someone's pay and pay it to the tax office for them.
Tax office	The tax authority of a country. In Latvia this is the State Revenue Service (VID).

3. Who pays whom

In short: a deal is a contract between the business and the creator. We run the platform and keep the records. The money a business tops up passes through our bank account to our payment partner Abillio, which holds it in escrow and makes the payouts.

3.1 A deal is a contract between the business and the creator. We are not a party to it, unless we are the business. On house campaigns we are the business: we are the creator's contract partner, we fund the deal ourselves, and the payout goes through Abillio in the same way as on any other deal.

3.2 A business tops up by bank transfer to Nexfluence's bank account, with its own reference (4.1). We do not keep the money as a deposit: we pass it on to our payment partner Abillio, which holds it in escrow for the business's deals. When a creator accepts, the amount for that deal is set aside in escrow at Abillio; it is released to the creator under the deal, or comes back to the business's free money when the deal ends without it being paid. The wallet in the app is the business's record of that money. Free money is returned on request (4.9).

3.3 The accepted offer is the record of the deal. By accepting it on the platform, both sides agree to be bound by it. We store it. Both sides can view it on the platform while their account is open, and we can give either side a copy for as long as we keep the deal record (13.1). The steps to make a deal are set out in the Terms of Service for Businesses and the Terms of Service for Creators: sending an offer, countering, correcting mistakes before you accept, and the languages offered.

3.4 All amounts on the platform are in euro. We work out each payout and each fee separately for every payout, and round each fee to the nearest cent. An exact half cent is rounded up. Totals are the sum of the rounded amounts.

3.5 We do not work out, withhold or pay anyone's income tax or social security contributions ourselves, and we do not file tax returns for anyone. Payouts are made through our payment partner Abillio, which issues the invoice in the creator's name and takes care of the creator's tax (section 9).

4. How money moves on the platform

In short: the business tops up its wallet by bank transfer to Nexfluence's bank account, with its own reference; we pass the money on to our payment partner Abillio, which holds it in escrow. An offer can be sent only when the wallet's free money covers it. When the creator accepts, the money is set aside in escrow at Abillio in the same step. It is released after the business approves the content, the result is checked and the holding period has passed.

4.1 Topping up. The business tops up its wallet by bank transfer to Nexfluence's bank account, shown on its wallet page, with its own top-up reference. We do not keep the money as a deposit: we pass it on to our payment partner Abillio, which holds it in escrow for the business's deals. We record the top-up in the wallet when the money arrives; the wallet is the business's record of that money. Card payments are not accepted.

4.2 House campaigns. On a house campaign the wallet is virtual: no business tops it up, and we fund the deal ourselves. The creator goes through the same steps as on any other deal: the money is set aside, released and paid out through Abillio in the same way.

4.3 Sending an offer and setting money aside. An offer can be sent only when the wallet's free money covers it. The platform counts every creator of a bulk send and the business's other open offers. When the creator accepts, the money is set aside in escrow at Abillio in the same step. The amount set aside is:

(a) the cap, if the offer has one, or otherwise the base fee;
(b) plus one full round of any bonuses; and
(c) plus the business fee (5.3).

A share of sales has no cap. A business may add one, but none is needed. For each creator, a reserve is set aside: the larger of €25 and 10% of the campaign's average order value. Where a cap is typed, the larger of the cap and the reserve is set aside.

If the wallet is short when the creator accepts, the deal waits as "accepted, waiting for your top-up" and starts when it is funded. The business gets one reminder 2 days after the creator accepted. If the money is still not set aside 7 days after the creator accepted, the acceptance lapses and both sides are told.

The amount set aside is not a limit. The business owes what the accepted offer says, up to any cap. Commission earned beyond the reserve, and any bonus beyond what was set aside, is paid from the business's free wallet money at release, and the business must keep enough there (6.5). Money set aside that the deal does not need is released by Abillio back to the business's free money when the deal is settled.

4.4 Verifying. The business types in results, or uploads a sales report that we read them from. For deals paid on link clicks, we also record the click count from the tracked link once a night. When the first result is recorded, the deal is verified and its holding period starts.

4.5 Holding. The holding period is the wait before money can be released. The business sets it for each campaign. If it sets none, the holding period is 0 days, or 30 days for a campaign whose goal is sales. We recommend 30 days for pay based on sales, because buyers can get refunds.

4.6 Releasing. Money is released only when all of these are true:

(a) the deal is verified;
(b) the release condition in the offer is met, for example the business has approved the content;
(c) the holding period is over; and
(d) the deal is not under dispute (4.8).

Once a deal can be released, it is released automatically that night. The business can also release it straight away with Release now, instead of waiting for the night.

4.7 Working out and approving payouts. After release, each payout and its payout fee are worked out in the wallet (Work out the payouts). The business then approves the payouts, one by one or as a batch. Abillio then pays out each approved payout (sections 6 and 9).

4.8 Disputes. Either the business or the creator can open a dispute on a deal in the app and choose a reason from a list. While a dispute is open, the deal is frozen and its money is not released or paid. Our support team then decides whether to release the money in full, release part of it, or cancel the deal, and explains the decision in writing. There is no appeal within the platform. This does not stop either of you going to court. For a deal already paid, see 6.7.

4.9 Getting free money back. A business can ask for its free money back at any time by writing to info@nexfluence.eu. It is returned to the bank account it came from within 14 days, free of charge. Money set aside for a deal is not returned while the deal runs; once the deal is settled or cancelled, Abillio releases what it did not need back to free money.

5. Fees

In short: a Nexfluence fee is taken off each creator payout: 6% on deals with businesses, 4% on campaigns Nexfluence runs itself. A business other than Nexfluence pays the agreed deal amount plus a 6% business fee, set aside together when the deal starts. Each side sees its own figures before committing.

5.1 Payout fee. We keep a payout fee from each creator amount: 6% on a deal with any business other than us, 4% on a campaign we run ourselves. It is taken off the payout and fixed on the deal when the creator accepts it. The creator therefore receives the creator amount less the fee, and less any tax that must be taken off (section 8). A deal accepted with a business other than us under version 1 of the creator terms keeps 0%.

5.2 Shown before the creator accepts. The offer, the deal page and each payout line show the creator amount, the payout fee and what the creator receives. The creator sees these figures before accepting. By accepting, the creator agrees to the fee.

5.3 What the business pays. A business other than us pays the creator amount plus our business fee of 6% of the creator amount. The platform shows the total before the offer is sent, sets both aside in escrow together when the creator accepts, and fixes the rate on that deal at that moment. On house campaigns there is no business fee. We charge no campaign fee and no subscription, and joining is free for both sides. The business never sees what the creator receives after the payout fee, and the creator never sees the business fee. Changes need notice under 5.8.

5.4 Example, a deal with a business other than us:

Creator amount (the agreed deal amount)
Amount
€1,000.00
Payout fee (6%), taken off the creator amount
Amount
€60.00
What the creator receives, before any tax the business must take off (section 8)
Amount
€940.00
Business fee (6%), paid by the business on top of the creator amount
Amount
€60.00
Total cost to the business
Amount
€1,060.00

	Amount
Creator amount (the agreed deal amount)	€1,000.00
Payout fee (6%), taken off the creator amount	€60.00
What the creator receives, before any tax the business must take off (section 8)	€940.00
Business fee (6%), paid by the business on top of the creator amount	€60.00
Total cost to the business	€1,060.00

5.5 What our payment partner charges us. Abillio charges us for each payout. We pay that out of the payout fee. Neither the business nor the creator pays it on top.

5.6 Payouts. Payouts are made through our payment partner Abillio, which issues the invoice in the creator's name and takes care of the creator's tax. The payout fee is taken off each payout before Abillio pays the creator (6.2).

5.7 VAT. Our fees are stated without VAT. VAT is added where the law requires it (section 10). Amounts in an offer do not include VAT (7.4).

5.8 Changing fees. We tell businesses and creators by email and in the app at least 15 days before any fee changes, and at least 30 days before where a change needs time to adjust to. This includes a change in what our payment partner charges, if it changes what you pay or receive. If you do not agree, you can close your account free of charge before the change applies (15.1), and money owed to you stays owed. A change never applies to a deal accepted before it: the rates fixed on that deal stay.

5.9 Creators who accepted version 1 of the creator terms. A creator who accepted the earlier creator terms (version 1) keeps 0% on deals with businesses other than us until they accept version 2 (of 18 October 2026) on /me/terms. From 5 November 2026 they must accept version 2 before they can accept a new offer from a business other than us. Everything else keeps working: their existing deals, payments, profile, messages and our own campaigns at 4%. Accepting never changes a deal accepted before. Payouts on older deals keep the rates fixed on them, and the wallet and the Money page show those rates.

6. How a creator is paid

In short: payouts are made through our payment partner Abillio, which issues the invoice in the creator's name and takes care of the creator's tax. To be paid, the creator sets up payouts with Abillio in the app. Each payout is recorded in the app.

6.1 Payouts are made through our payment partner Abillio, which issues the invoice in the creator's name and takes care of the creator's tax. Abillio pays released money to the creator from the money set aside in escrow for the deal (4.1), and each payout is recorded in the app.

6.2 The steps are:

(a) the deal is released (4.6);
(b) the payout and the payout fee are worked out in the wallet;
(c) the business approves the payout, on its own or in a batch;
(d) Abillio issues the invoice in the creator's name (9.6) and pays the creator what the creator receives: the creator amount less the payout fee (5.1), and less any tax that must be taken off (9.7); and
(e) the payout is marked paid in the app when Abillio confirms it, with the transfer reference. The creator sees it on the Money page.

6.3 Setting up to be paid. To be paid, the creator sets up payouts with Abillio in the app (identity check and bank account); the bank details go to Abillio, not to us or to the business. Abillio pays into that account, in the creator's own name or their company's (9.3).

6.4 Bank details. We do not hold creators' bank details, and businesses never see them. Abillio holds them for the payouts (9.4).

6.5 Approving and paying on time. The business must approve a released payout within 14 days of release, or open a dispute (4.8). An approved payout is paid through Abillio within 14 days, once the creator has set up payouts with Abillio (9.12). Where a deal owes more than was set aside, for example commission beyond the reserve or a bonus, the extra is paid from the business's free money; if the free money is short, that release waits until the business tops up, and the business must top up within 14 days of being told. If a business does not approve or top up in time, our support team may restrict its account by hand, for example by stopping it from sending new offers, and tells it why by email. What the business owes the creator stays owed.

6.6 What "Paid" means. "Paid" on the platform means Abillio has confirmed that it sent the transfer to the creator. A bank transfer can take a few working days to arrive.

6.7 If a payout has not arrived. The creator can follow each payout on the Money page, under "On the way" and "Paid to you". If a payout marked paid has not arrived, the creator can raise a dispute from the deal page and choose the reason "payment not received". Nothing is frozen, because the deal is already paid. Our support team looks into it, and both sides see the outcome. The creator can also write to info@nexfluence.eu.

6.8 Documents for the books. The payout export is not an invoice. For each payout, the business receives the invoice Abillio issues in the creator's name (9.6). It also receives our invoice for the business fee (section 10), and the wallet keeps the record of each payout.

6.9 Your own deals. Creators can also record work they arranged outside the platform, under Your own deals. These are not deals as defined in section 2. We do not handle that money and this notice does not cover it. Because these deals are not made through the platform, we do not treat them as reportable under DAC7, unless the law requires otherwise.

7. Tax: what the creator does

In short: the creator reports their income and pays their own tax, unless it is taken off for them. What that means depends on their tax status and their country.

7.1 The creator must report their income from deals to the tax office of the country where they are resident for tax. They must also pay any tax and social security contributions due on it, unless these are taken off for them, for example by Abillio (9.7). Your country of tax residence is usually the country where you live most of the year; if you are unsure, ask your tax office.

7.2 If a deal includes products sent to the creator, the value of those products may also count as income. Under advertising rules, products received for a post also count as payment. The creator must mark the post as a paid partnership (see the Terms of Service for Businesses and the Terms of Service for Creators).

7.3 What the creator must do depends on their tax status. Nexfluence serves creators who live in Latvia, Lithuania or Estonia. In general:

(a) a private person reports the income in their own tax return, or as their country requires, unless the tax was already withheld;
(b) a registered self-employed person treats it as business income and pays tax and contributions under the rules for their status; and
(c) a creator paid through their own company: the company receives the pay as its income and books it.

Your own accountant or tax office can tell you exactly what applies to you, for example whether earning regularly through deals means you must register a business activity.

7.4 The creator amount does not include VAT. If VAT is due on the creator's work, it is added on top and paid by the business. Abillio adds it, where it applies, to the invoice it issues in the creator's name (9.6).

7.5 If tax is taken off a payout, the creator receives less than the creator amount less the payout fee, and is told in writing what was taken off.

7.6 Creators should keep their own record of what they are paid. The Money page shows every payout. Creators can download their data, including their payouts, as a file from their profile, under "Your data", with "Download my data". You can ask info@nexfluence.eu at any time for a copy of your payout records and your other personal data. We reply within one month.

8. Tax: what the business does

In short: the business keeps its own tax duties. We do not take off or report tax for the business; Abillio takes care of the creator's tax on each payout, including tax withholding where it applies.

8.1 Some creators are paid as private persons. When a business pays one of them, the law of the business's country may require the business to:

(a) take income tax off the pay before paying it (withhold it);
(b) pay social security contributions; and
(c) report the payment to the tax office.

8.2 What this means depends on the business's country and the creator's. The business should check with its own accountant.

8.3 We do not work out, take off or report tax for the business. Payouts are made through Abillio, which takes care of the creator's tax, including tax withholding where it applies (9.7, 9.10). Any other tax duties stay with each side.

8.4 The business should ask each creator directly for any details it needs to meet its own tax duties, for example the creator's tax status and country of tax residence. We do not collect these details for the business.

8.5 Before or after tax. The creator amount is the gross amount, before our payout fee and before any tax the law requires to be taken off. The payout fee is taken off it. The offer shows each figure before the creator accepts.

8.6 The business must keep its own accounting records of what it paid to whom (13.6).

9. Abillio, our payment partner

In short: payouts are made through our payment partner Abillio. Abillio holds the money for deals in escrow, issues the invoice in the creator's name, takes care of the creator's tax and pays the creator's bank.

9.1 Payouts are made through our payment partner Abillio, which issues the invoice in the creator's name and takes care of the creator's tax. Abillio also holds in escrow the money businesses top up for their deals (4.1). The deal and wallet screens show each step.

9.2 Abillio works through the Latvian cooperative society Kooperatīvā sabiedrība "Abillio Services" in Rīga and the Estonian company abillio OÜ. Which of them serves a creator depends on the creator's country.

9.3 Setting up with Abillio. To be paid, the creator sets up payouts with Abillio in the app, on the Money page (identity check and bank account); the bank details go to Abillio, not to us or to the business. The creator accepts Abillio's own terms, and a creator served by the Latvian cooperative becomes a member of it, which is what lets Abillio invoice for the creator's work and handle their tax. Abillio shows any membership fee before the creator agrees. We ask for the creator's agreement in a separate step, not through our terms.

9.4 What we share with Abillio. The details a creator types into the set-up form, such as their name, personal identification number, date of birth, address and bank account, go to Abillio and are not kept by us. We also share the creator's email and the amount and reference of each payout, so that Abillio can pay them. Abillio uses this under its own privacy notice and carries out its identity checks for its own purposes. The Privacy Policy lists Abillio as a recipient.

9.5 Tax status. Before the first payout, the creator states their tax status to Abillio.

9.6 Invoice. For each payout, Abillio writes the invoice for the creator's work in the creator's name. Where VAT applies to that invoice, for example for a creator in Latvia, Abillio adds it, and it is passed on to the business and paid from its wallet. The business sees that VAT before the payout is paid.

9.7 Tax at Abillio. Abillio takes care of tax withholding where it applies: it works out what is due on the creator's pay, pays it, and then pays the creator the rest. What, if anything, the creator must still report themselves depends on their country.

9.8 Not used.

9.9 Money path. A business's top-ups pass through our bank account to Abillio, which holds them in escrow (4.1). For each approved payout, Abillio pays the creator's bank from the money set aside for the deal. A payout is marked paid when Abillio confirms it.

9.10 For the business. On each payout, Abillio takes off and reports the tax described in 8.1 where it applies. The business should keep Abillio's invoice in its records.

9.11 Abillio's charge. Abillio charges us for each payout, and we pay that out of the payout fee (5.5). Apart from any membership fee in 9.3, neither the business nor the creator pays Abillio a fee on top.

9.12 Creators who have not set up with Abillio. A creator who has not yet set up payouts with Abillio cannot be paid until they do. What they are owed stays owed, and the money stays in escrow at Abillio until the set-up is done.

10. Fee documents, invoices and VAT

In short: we are registered for VAT. Our fees are stated without VAT, and VAT is added where the law requires it. We invoice the business fee to the business, and the creator sees the payout fee on every payout.

10.1 Who invoices. Our invoices come from SIA "Nexfluence", registration number 40203709513, Brīvības gatve 300-9, Rīga, LV-1006, Latvia, VAT number LV40203709513.

10.2 Payout fee: document for the creator. The creator sees the payout fee taken from each payout on the Money page. If a creator needs a statement of the fees we took, for their records, they can ask info@nexfluence.eu and we send one.

10.3 The business fee. The 6% business fee (5.3) is set aside with the deal and charged when a payout is paid, on the part of the creator amount actually paid. It is taken from the money set aside. We send the business an invoice for the business fees of each calendar month in which a payout was paid, to the notification email set in Settings. Today our team prepares these invoices by hand.

10.4 VAT on the business fee. Whether VAT is added depends on where the business is and whether it acts as a business:

Where the business is
Based in Latvia
VAT on the business fee
Latvian VAT, today 21%
Where the business is
In another EU country, acting as a business, with a valid VAT number
VAT on the business fee
No Latvian VAT. Reverse charge: we do not add VAT, and the business accounts for the VAT itself in its own country. The invoice shows both VAT numbers and the words "reverse charge".
Where the business is
In another EU country, without a valid VAT number
VAT on the business fee
Latvian VAT, today 21%
Where the business is
Outside the EU
VAT on the business fee
Usually no Latvian VAT; the business follows its own country's rules

Where the business is	VAT on the business fee
Based in Latvia	Latvian VAT, today 21%
In another EU country, acting as a business, with a valid VAT number	No Latvian VAT. Reverse charge: we do not add VAT, and the business accounts for the VAT itself in its own country. The invoice shows both VAT numbers and the words "reverse charge".
In another EU country, without a valid VAT number	Latvian VAT, today 21%
Outside the EU	Usually no Latvian VAT; the business follows its own country's rules

The business must tell us whether it is acting as a business, and give us its VAT number if it has one.

10.5 The business must give us its correct legal name, address and VAT number, if any, by writing to info@nexfluence.eu, and tell us when they change. We decide whether to add VAT using the details the business gives us. If they were wrong, we cancel the invoice with a credit note (a document that reverses it) and issue a new one. The business bears any tax cost caused by wrong details it gave us.

10.6 Each invoice shows:

(a) the invoice number and date;
(b) our details and VAT number;
(c) the business's legal name, address and VAT number, if any;
(d) the period covered;
(e) the fee, excluding VAT;
(f) the VAT rate and amount, or the reverse-charge wording; and
(g) the total.

10.7 Money that is not our fee. We charge VAT only on our fees. The creator amount is paid to the creator through Abillio, and we charge no VAT on it. Money a business tops up is passed on to Abillio for its deals; it appears in the wallet as a top-up, and our fee invoice covers only our fees. On house campaigns, we are the business and fund the creator amount ourselves.

11. The payout export

In short: a spreadsheet of approved payouts that the business can download for its records. It is not an invoice.

11.1 The payout export is a spreadsheet file (CSV) that opens in Excel or Google Sheets. Its name starts with nexfluence-payouts-, followed by the date. The business downloads it from Wallet > Export the batch.

11.2 It lists only payouts that are Approved or Sent. Calculated and Paid payouts are left out.

11.3 Each row is one payout, with these columns:

Column
payout_id
What it holds
Our reference for the payout.
Column
batch_id
What it holds
The batch the payout was approved in, if any.
Column
creator
What it holds
The creator's display name. It is not unique, and creators can change it.
Column
deal_amount_eur
What it holds
The deal amount the business pays for the creator's work, in euro.
Column
business_fee_percent
What it holds
The business fee rate fixed on the deal: 6% for a business other than us; 0 on house campaigns and on deals funded before 27 September 2026.
Column
creator_fee_percent
What it holds
The payout fee rate for this payout, fixed on the deal when the creator accepted it, for example 6.00 (5.1, 5.9).
Column
business_fee_eur
What it holds
The business fee on top of the deal amount (5.3).
Column
total_from_wallet_eur
What it holds
What the payout takes from the business's wallet: the creator amount plus any business fee.
Column
state
What it holds
Approved or Sent.
Column
reference
What it holds
The transfer reference. It stays empty here, because paid payouts leave the export.
Column
vat_eur
What it holds
The VAT Abillio adds to the creator's invoice where it applies (9.6), passed on to the business. Empty until Abillio accepts the invoice.
Column
total_with_vat_eur
What it holds
total_from_wallet_eur plus vat_eur: everything the payout takes from the wallet. Empty when vat_eur is.

Column	What it holds
`payout_id`	Our reference for the payout.
`batch_id`	The batch the payout was approved in, if any.
`creator`	The creator's display name. It is not unique, and creators can change it.
`deal_amount_eur`	The deal amount the business pays for the creator's work, in euro.
`business_fee_percent`	The business fee rate fixed on the deal: 6% for a business other than us; 0 on house campaigns and on deals funded before 27 September 2026.
`creator_fee_percent`	The payout fee rate for this payout, fixed on the deal when the creator accepted it, for example 6.00 (5.1, 5.9).
`business_fee_eur`	The business fee on top of the deal amount (5.3).
`total_from_wallet_eur`	What the payout takes from the business's wallet: the creator amount plus any business fee.
`state`	Approved or Sent.
`reference`	The transfer reference. It stays empty here, because paid payouts leave the export.
`vat_eur`	The VAT Abillio adds to the creator's invoice where it applies (9.6), passed on to the business. Empty until Abillio accepts the invoice.
`total_with_vat_eur`	`total_from_wallet_eur` plus `vat_eur`: everything the payout takes from the wallet. Empty when `vat_eur` is.

11.4 The export does not contain the creator's bank details, address, email, tax number or personal identification number. The only VAT it shows is the VAT Abillio adds to a creator's invoice and passes on to the business (vat_eur).

11.5 The export is a working list for the business's records. It is not an invoice, a receipt or a tax document.

11.6 The export contains creators' names. The business should store it securely and keep it only as long as it needs it.

12. Information for DAC7

In short: EU law (DAC7) requires some online platforms to collect sellers' tax details and report what they earn once a year. We collect and report the information DAC7 requires when it applies to us, and we tell creators before we ask for it. We do not collect it today.

12.1 What DAC7 is. DAC7 is an EU tax rule (Council Directive (EU) 2021/514), which Latvia applies through its own tax law. It requires online platforms to collect information about people who earn money through them. DAC7 calls these people "sellers". Once a year, the platform reports this information to the tax office and gives each seller a copy. EU tax offices share it with each other.

12.2 Whether it applies to us. Creators do work for businesses through our platform. DAC7 can treat that work as "personal services", reported by the platform as a "reporting platform operator". We are confirming with our lawyer and accountant whether, and from when, this applies to us. If it does, we report creators who are paid for deals made on the platform, however the payout is made. Businesses are not reported as sellers.

12.3 What we would ask creators for. If DAC7 applies, we ask for what it requires, and no more.

If you are paid as a private person or as a registered self-employed person:

(a) your full name;
(b) your home address;
(c) your tax number (tax identification number) and the country that issued it. If no tax number was issued to you, your place of birth instead;
(d) your date of birth; and
(e) your VAT number, if you have one.

If you are paid through a company:

(a) the company's legal name;
(b) its registered address;
(c) its tax number and the country that issued it;
(d) its business registration number;
(e) its VAT number, if it has one; and
(f) any permanent establishment it has in the EU.

12.4 What we would add from our own records:

(a) the amounts paid to the creator in each quarter;
(b) the number of paid deals in each quarter;
(c) the payout fees we took from the creator in each quarter;
(d) the creator's bank account number, and the account holder's name if different, if we hold them; and
(e) the country where the creator is resident, which we work out from the details the creator gives us.

12.5 When. We do not collect this information today. If DAC7 applies, we tell creators by email and in the app before we ask for anything, and we ask in good time before the reporting deadline.

12.6 Checks. We check tax numbers and VAT numbers with the tools EU tax offices provide.

12.7 If information is missing. Where DAC7 applies, the law requires us to act if both of these are true: we have sent a first request and two reminders without receiving the information, and at least 60 days have passed since the first request. We then hold back your payouts until you give us the information, or, where that is not possible, close your account and stop you registering again. Before we act, we tell you why, in writing, and we tell each business you have an open deal with.

12.8 Reporting. Where DAC7 applies, we report each year, by 31 January, on the year before, to Latvia's State Revenue Service (VID). By the same date, we give each creator a copy of what we reported about them.

12.9 With Abillio. Because payouts are made through Abillio, Abillio may also report under DAC7. Unless we have confirmed that another platform operator reports the same information, we report it ourselves.

12.10 Your data under DAC7. We give you this information before we collect anything and before we report:

Who is responsible: SIA "Nexfluence" (1.1).
Why we may use it: the law requires it (GDPR Article 6(1)(c), with the Latvian law that applies DAC7).
Who receives it: Latvia's State Revenue Service (VID), which passes it to the tax office of the country where you are resident.
What we use it for: DAC7 and related tax duties only.
How long we keep it: see 13.1.
If you do not give it: see 12.7.
Your rights: to see, correct and get a copy of your data, as set out in the Privacy Policy. You can also complain to the Data State Inspectorate (Datu valsts inspekcija).

13. How long records are kept

In short: we keep money and tax records for as long as the law requires, then delete them. Deleting your account does not remove records the law requires us to keep.

13.1 We keep these records for these periods:

Record
Accepted offers and deal records
Kept for
5 years
Counted from the end of
the calendar year in which the deal ended
Record
Payouts: amounts, fees, state, transfer reference
Kept for
5 years
Counted from the end of
the calendar year in which the payout was made
Record
Wallet record: top-ups, money set aside, releases, fees
Kept for
5 years
Counted from the end of
the calendar year of the entry
Record
Fee invoices and credit notes (section 10)
Kept for
5 years
Counted from the end of
the calendar year in which they were issued
Record
DAC7 information and reports, if any (section 12)
Kept for
as long as the Latvian DAC7 rules require: at least 5, at most 10 years
Counted from the end of
the reportable period (calendar year)
Record
Sales reports uploaded by businesses
Kept for
12 months, unless a dispute is open
Counted from the end of
the deal's holding period

Record	Kept for	Counted from the end of
Accepted offers and deal records	5 years	the calendar year in which the deal ended
Payouts: amounts, fees, state, transfer reference	5 years	the calendar year in which the payout was made
Wallet record: top-ups, money set aside, releases, fees	5 years	the calendar year of the entry
Fee invoices and credit notes (section 10)	5 years	the calendar year in which they were issued
DAC7 information and reports, if any (section 12)	as long as the Latvian DAC7 rules require: at least 5, at most 10 years	the reportable period (calendar year)
Sales reports uploaded by businesses	12 months, unless a dispute is open	the deal's holding period

We may keep a record longer while it is needed for an open dispute or legal claim, until that is resolved. Today our team applies these periods by hand.

13.2 Other personal data is kept as set out in the Privacy Policy.

13.3 Sales reports. A business should upload only the columns we need: date, promo code, discount, quantity and sales value. Please remove customers' names, emails and addresses first.

13.4 Deleting your account. A business can delete its account in Settings. A creator can delete theirs in their profile, under "Your data", with "Delete my account". An account cannot be deleted while money is still set aside for a creator or owed to one; once it has been paid, it can. When an account is deleted, we remove the details that identify the user within one month. Records the law requires us to keep, such as invoices, payout records and tax reports, keep the details the law requires. We use them only for that legal purpose, and we delete them at the end of the period in 13.1. You can still ask us for a copy of them.

13.5 Closing a business account. We close a business account once its open deals are settled or cancelled and its free money is returned (4.9).

13.6 Businesses and creators must keep their own records for the periods their own country's law requires.

14. Questions and complaints

In short: write to us about our figures, and ask your own adviser about your tax. Businesses and creators can both complain.

14.1 For questions about payouts, fees, the payout export or DAC7 information, write to info@nexfluence.eu. Businesses can also use Help on the platform. We answer within 30 days.

14.2 Questions about Abillio membership, Abillio invoices or tax Abillio takes off go to Abillio, through its own support. We can help you find the right payout record.

14.3 We can explain the figures on our payouts, fee documents and any DAC7 reports. We cannot advise anyone on their personal or business tax.

14.4 Complaints. A business or a creator can complain about how we handled a payout, a fee or DAC7 information. To complain, write to info@nexfluence.eu and say what went wrong. We confirm that we have your complaint within 2 working days and reply within 15 working days. Each person who complains is told the outcome of their own complaint. The full process is in the Terms of Service for Businesses and the Terms of Service for Creators.

14.5 Mediation. If a complaint is not resolved, you can also go to a mediator: an independent person who helps both sides agree. We take part in mediation with a certified mediator that both sides agree on, under the Latvian Mediation Law, and each side pays a reasonable share of its cost, as the mediator suggests. This does not stop either side going to court.

15. Changes to this notice

In short: we give at least 15 days' notice of a change. If you do not agree, you can leave free of charge. Changes never apply to deals already accepted.

15.1 We tell businesses and creators by email and in the app at least 15 days before a change applies. If you do not agree, you can close your account free of charge before the change applies, and money owed to you stays owed. Changes never apply to deals already accepted. If a change requires you to make significant adjustments, we give at least 30 days' notice, for example for a change in how payouts are made (section 9).

15.2 A change the law forces on us may apply sooner. If so, we say so when we tell you.

15.3 This notice is published in English and Latvian. If the English and Latvian versions differ, the English version counts, unless the law requires otherwise.