Version 2 · 18 October 2026. Nexfluence is a young company. These terms are in force and we keep refining them with our lawyer; where something is still being settled, we say so in the text. Questions: info@nexfluence.eu.
Nexfluence Terms of Service for Businesses
A Latvian version of this document follows. Until it is published, this English version applies.
- DocumentTerms of Service for Businesses (
business-terms) - Version2, 18 October 2026
- What changed from version 16% is deducted from creators' Payouts on your Deals made under the Terms for Creators of 18 October 2026, which every creator needs from 5 November 2026 to accept your Offers (Deals a creator accepted under the earlier Terms for Creators keep 0%); it is never added to what you pay. You top up your Wallet by bank transfer to Nexfluence, which passes the money on to our payment partner Abillio to hold in escrow; you can send an Offer only when your free money covers it, and the money is set aside in escrow when the creator accepts. Payouts are made through Abillio.
- In force from18 October 2026, except where the creator fee rules below say otherwise
- OperatorSIA "Nexfluence"
- Earlier versionsOn request at info@
nexfluence. eu
In short
This summary helps you find your way. The numbered clauses are the binding terms. If this summary differs from them, the clauses apply.
S1. Nexfluence runs a platform that connects your business with the creators you work with. A Deal is a contract between you and the creator. We are not a party to it, except on campaigns Nexfluence runs itself.
S2. We must approve your business before you can use the Service.
S3. You top up your Wallet by bank transfer to Nexfluence's bank account, with your own reference. We pass the money on to our payment partner Abillio, which holds it in escrow for your Deals. You can send an Offer only when your free money covers it. When the creator accepts, the money for that Deal is set aside in escrow at Abillio. Once the work is approved and checked, the money is released and Abillio pays the creator.
S4. Fees: you pay the Deal amount plus our 6% business fee. Both are set aside from your Wallet together when the creator accepts, and the Service shows you the total before you send the Offer. The creator pays a separate fee to us under the Terms for Creators, deducted from their Payout (6% on your Deals under the Terms for Creators of 18 October 2026, 4% on campaigns Nexfluence runs itself); it never increases what you pay. Example: a EUR 100 Deal costs you EUR 106. Any change to the 6% needs at least 15 days' notice (clause 17).
S5. You must enter true Results, review drafts on time, ship any product the Deal includes and keep enough free money in your Wallet for what your Deals can still earn.
S6. If you and a creator disagree, either of you can open a Dispute. Support decides what happens to the Deal Money.
S7. We tell you why before or when we restrict your Account. We give 30 days' notice before closing it, except as clause 16.5 allows. We give 15 days' notice before changing these terms.
S8. Latvian law applies, and the courts of Latvia in Rīga decide a legal claim between you and us. You can first use our free complaint procedure and mediation.
1. About these terms
1.1 These terms are an agreement between you and us. "You" means the business that uses the Service. "We", "us" and "Nexfluence" mean SIA "Nexfluence", registered in the Register of Enterprises of the Republic of Latvia. Our registration number, VAT number and address are in clause 25.
1.2 In these terms, the "Service" means:
(a) the Nexfluence website and app at nexfluence.eu;(b) our Tracked Links at go.nexfluence.eu; and(c) the emails they send.
1.3 Accepting these terms. You accept these terms when you sign up. There is no tick box: the sign-up form says, above the button, that by clicking it you agree to these terms and to the Privacy Policy, and links to both. If you start from the general sign-in page, the "I'm a business" button carries the same sentence and links. The moment the code sent to your email is confirmed (or you press that button), the Service records on your Account that you accepted, the version label of the terms in force and the time. If you do not agree, do not sign up.
1.4 The Service is for businesses only. You use it for your business, not as a private person.
1.5 What the agreement is made of. The agreement between you and us is these terms, including Schedules 1 to 4. Schedule 4 contains the data processing terms. Our Privacy Policy at https://nexfluence.eu/legal/privacy explains how we use personal data. It is there for your information and is not part of this agreement.
1.6 Creators. Creators use the Service under the separate Terms for Creators at https://nexfluence.eu/legal/creator-terms. Creators are not parties to these terms and cannot enforce them. The rules that bind both you and the creator in a Deal are the Deal Rules (clause 5.8).
1.7 Where to find these terms. You can read, save and print these terms at https://nexfluence.eu/legal/business-terms at any time, including before you sign up. Earlier versions are available on request at info@nexfluence.eu.
1.8 Accounts opened before this version. If you had an Account before 18 October 2026, this version applies to your Account from that day and to every Offer you send from then on. A Deal made before keeps the rules it was made under, unless a change is only in your favour (clause 17.5). If you do not agree, you may End this agreement free of charge at any time (clause 17.2). We are confirming with our lawyer whether this version needed 15 days' notice for existing Accounts; nothing in it raises what you pay on any Deal.
2. Words we use
2.1 Accepted Offer: an Offer that the other side has accepted in the Service.
2.2 Account: your business account in the Service.
2.3 Base Amount: the fixed part of the pay in an Offer, if there is one.
2.4 Brand: a brand name you run Campaigns under. It may be your own brand or a client's.
2.5 Business Materials: anything you provide in the Service, including briefs, logos, product images, product information and sales reports.
2.6 Campaign: a set of Deals under one Brand, with its own brief and settings.
2.7 cap: the most you will pay under a Deal, if the Offer sets a limit. A share of sales needs no cap, but you may set one. Pay per result always has one.
2.8 Content: anything a creator produces for a Deal, including drafts, posts, captions, links and screenshots.
2.9 creator: a person who uses the Service under the Terms for Creators.
2.10 Creator Amount: what the Accepted Offer says the creator earns under a Deal, before any tax the payer must withhold. You pay it plus the 6% Business Fee on it (clause 8.1(a)). The creator's own fee is deducted from their Payout under the Terms for Creators (clause 8.1(b)). It is never added to what you pay.
2.11 days: calendar days, including weekends and public holidays.
2.12 Deal: the contract between you and a creator that an Accepted Offer records.
2.13 Deal Money: a Deal's Reserved Amount, plus any Payout for that Deal that has been released but not yet paid.
2.14 Deal Rules: the rules for Deals described in clause 5.8.
2.15 Dispute: a disagreement between you and a creator about a Deal, raised under clause 12. A disagreement between you and us is a "legal claim".
2.16 Bonus: an extra amount an Offer pays when a measure reaches a set level (a "rung"). Each rung is paid once per counting window. Bonuses can be added to any way to pay (clause 5.2).
2.17 Fees: the fees described in clause 8: the Business Fee, 6% of the Creator Amount, which you pay on top of the Creator Amount. The creator fee (6% on your Deals, 4% on campaigns Nexfluence runs itself) is deducted from the creator's Payout. It is the creator's, not yours.
2.18 Free Balance: the part of your Wallet that is not set aside for a Deal.
2.19 Holding Period: the time, set on each Campaign, between a Deal becoming Verified and its money being released.
2.20 KPI: what a Deal measures and pays on, such as sales or clicks.
2.21 Not used.
2.22 Offer: the Deal terms you send to a creator in the Service, or a creator's counter-offer.
2.23 Open Deal: a Deal that is not yet fully paid, cancelled, lapsed or closed after a Dispute.
2.24 Payout: an amount owed to a creator after Release. The Service shows it together with its Fees.
2.25 Payout Vendor: Abillio, our payment partner, which holds the money for your Deals in escrow and makes the Payouts to creators (clauses 6.2, 7.7 and 7.8).
2.26 Release: the point at which money for a Deal becomes owed to the creator.
2.27 Release Condition: the rule set on a Campaign that says what must happen before money can be released: you approve the Content, the creator submits the live link, or you confirm the Deal by entering its first Result.
2.28 Reserved Amount: the part of your Wallet set aside in escrow at Abillio for a specific Deal (clause 6.5).
2.29 Restrict, Suspend and End: to Restrict is to limit what your Account can do. To Suspend is to stop your Account from being used for a time. To End is to close this agreement.
2.30 Results: the numbers a Deal pays on, such as sales, clicks or views.
2.31 Roster: the creators you have invited or added to your Account.
2.32 Support: the Nexfluence team that approves businesses, answers requests and decides Disputes.
2.33 Tracked Link: a short link at go.nexfluence.eu that counts visits.
2.34 Not used.
2.35 Verified: the status a Deal gets when its first Result is entered (clause 7.2). It does not mean that anyone has checked the Result.
2.36 Wallet: your record in the Service, in euro, of the money you have topped up for your Deals (clause 6).
2.37 Working Day: any day except Saturday, Sunday and Latvian public holidays.
2.38 "You", "we", "us", "Nexfluence" and "Service" are defined in clauses 1.1 and 1.2. "Privacy Policy" is defined in clause 1.5 and "Terms for Creators" in clause 1.6.
3. What the Service does, and what it does not
3.1 The Service lets you:
(a) keep your Roster and invite creators by email or by pasting a list;(b) run Campaigns under your Brands;(c) send Offers, to one creator or to several at once, receive counter-offers and agree Deals;(d) exchange messages with creators;(e) track product shipping, drafts, live posts, Tracked Links and Results;(f) top up your Wallet and see the money set aside for each Deal; and(g) release money to creators and follow every Payout.
3.2 Creators see your Campaigns. While a Campaign is active, the Service shows it to every creator who can use the platform, not only to creators on your Roster. A creator you invite can use it from the start. A creator who applies on their own can use it only once we have approved them. They see:
(a) your Brand name, logo, one-line pitch and categories; and(b) the Campaign's public summary, dates and default pay.
A creator can say they are interested, and the Service then emails you. You cannot turn this off today. Clause 20.3 explains the order in which Campaigns are shown.
3.3 What we are not. We run the Service. We are not:
(a) a party to any Deal, except on campaigns Nexfluence runs itself (clause 20.1);(b) the employer, agent or representative of any creator; or(c) responsible for what a creator posts, how a post performs, or how a creator behaves.
3.4 Numbers we do not check.
(a) Follower counts come from the creator's connected Instagram, TikTok or YouTube account where the creator has connected one. Otherwise they are typed in by the creator or imported by a business from a list, and the Service labels them "self-reported".(b) Tracked Links use no cookie. They count at most one visit from the same browser and network in any 24 hours, as far as they can tell, and they skip known bots. Their counts are therefore estimates.(c) For Deals that pay on clicks, the Tracked Link count is the Result the creator is paid on (clause 7.1(c)).(d) Any other figure the Service calculates from these numbers, including the example earnings shown on an Offer, is for your information only.
3.5 You decide which creators to work with and on what terms.
3.6 The Service is available in English and Latvian.
3.7 Features. We may add, change or remove features of the Service. That is not a breach of these terms. If a change significantly reduces what you can do, we will tell you at least 15 days before it happens; clause 17 sets out how we give notice. Where a change takes away something you rely on in a Deal you already have, that Deal keeps its terms.
3.8 Other channels and data. We do not market your Campaigns through other channels or affiliate programmes. You do not receive data about other businesses, including in combined form.
4. Your Account and approval
4.1 Who may sign up. Only a business may open an Account. The person who signs up must be at least 18 and allowed to sign contracts for the business.
4.2 Approval. New Accounts wait for Support to approve them before they can be used. We may ask for information to confirm your business, such as its company registration details, VAT number or website. If we decline your sign-up, Support emails you our reasons.
4.3 Signing in. You sign in with a six-digit code sent to your email address. There are no passwords. Anyone who can read your email can sign in to your Account, so keep your email account secure. If you think someone else has signed in, tell us at once at info@nexfluence.eu.
4.4 Accurate details. Keep your business details accurate and up to date, including your contact person. Today the Service asks for a business name, and uses your Brand name if you leave it empty; it does not yet ask for your legal name, registration number or VAT number. Send them to Support for your invoices (clause 8.6).
4.5 Agencies. If you run Campaigns for a client's Brand, you promise that the client has allowed you to. You are responsible under these terms for everything done under that Brand.
4.6 Who uses your Account. One person signs in to each Account, using the Account's email address. You are responsible for anyone who signs in with that email address and for everything done in your Account.
4.7 Creators' age. Creators must be 18 or older. They confirm their age themselves, with a tick box when they apply or when they join from an invitation, and we do not check it. If a creator turns out to be under 18, Support may cancel the Deal, and the Reserved Amount returns to your Free Balance. You are not in breach of clause 10.1(c) if you relied in good faith on the creator's confirmation.
5. Deals with creators
5.1 Who contracts with whom. A Deal is a contract between you and the creator. Nexfluence is not a party to it, except on campaigns Nexfluence runs itself (clause 20.1).
5.2 What the Accepted Offer records. Each Accepted Offer records:
(a) the way to pay and the amounts. There are four ways to pay: a fixed fee (once, or every month), a share of every sale, a fixed fee plus a share of sales, and pay per result;(b) any Bonuses, which can be added to any of the four ways to pay. Rungs on one measure must rise, and each rung is paid once per counting window;(c) the KPI and any cap. A share of sales needs no cap, but you may set one; pay per result always has one; and(d) the Campaign it belongs to.
The Accepted Offer has no field today for what you may do with the Content or for the minimum time the post must stay up. Clauses 11.3 and 11.5 apply instead.
5.3 Campaign settings. The brief, the Release Condition, the Holding Period, the average order value and whether you will ship a product are settings of the Campaign. They are not part of the Accepted Offer. Before accepting, a creator sees the Campaign's summary and brief. You must not change the Release Condition, the Holding Period or the shipping setting on a Campaign that has an Open Deal, unless the creator agrees in writing in the Service.
5.4 When a Deal is made.
(a) You can send an Offer only when your Free Balance covers what the Offer would set aside (clause 6.5), counting every creator of an Offer sent to several creators at once and your other open Offers. If it does not, the Service tells you how much to top up.(b) A Deal is made when the creator accepts your Offer in the Service, or when you accept the creator's counter-offer. When you accept a counter-offer, your Free Balance must cover it at that moment; otherwise the Service asks you to top up first.(c) The money is set aside in the same step as the acceptance (clause 6.5). If your Free Balance no longer covers it, for example because other Offers were accepted first, the Deal waits as "accepted, waiting for your top-up". It starts when you top up and fund it. Until then no draft, shipment, Result or Release is possible, the creator may take back the acceptance, and you may decline it. The Service reminds you after 2 days. If the money is still not set aside 7 days after the acceptance, the acceptance lapses and the creator is told.(d) You may take back an Offer that has not been accepted yet.
Before you send an Offer, the Service shows you the Offer as the creator will see it, with the amount set aside, the Business Fee and the total, and you can still change it. After acceptance, the Service stores the Accepted Offer, you and the creator can view it there, and the Service emails you that the creator accepted. So far as the law allows, you and we agree that the information and order-confirmation duties in Articles 10(1), 10(2) and 11 of Directive 2000/31/EC (the E-Commerce Directive) do not apply between us.
5.5 The written record. The Accepted Offer is the written record of the Deal. If you agree anything else with a creator outside the Service, we handle Deal Money and Disputes on the basis of the Accepted Offer and the Deal Rules only.
5.6 Your responsibility for the Deal. You are responsible for:
(a) making sure your Offers and briefs are lawful;(b) the products you promote;(c) meeting your obligations to the creator under the Deal and the law; and(d) making sure your arrangement with each creator is lawful under employment, tax and social security law. For example, check whether the law treats the creator as self-employed or as your employee.
5.7 Working outside the Service. You are free to work with influencers outside the Service, on different terms. The Wallet, Dispute and record-keeping rules in these terms apply only to Deals made in the Service.
5.8 Deal Rules. The Deal Rules are the Standard Deal Terms at https://nexfluence.eu/legal/deal-terms. They bind you in every Deal under these terms, and they bind the creator under the Terms for Creators and the Accepted Offer. They cover:
(a) timing and exits (Schedule 1 summarises them);(b) holding and Release (clause 7);(c) Disputes (clause 12); and(d) Content use and how long a post stays up.
If they conflict, the Accepted Offer comes first, then the Deal Rules, then these terms.
5.9 Promo codes are valid for a set time. A promo code given to a creator for a Deal counts only for sales made during the period the Accepted Offer states for it (the "Code Window"). If the Offer states no period, the Code Window is 30 days from the day the creator's post goes live. Sales made outside the Code Window are not Results of the Deal, are not owed to the creator, and do not have to appear in a sales report. You may switch the code off at your shop when the Code Window ends. You may not switch it off earlier, or change the discount it gives, while the Deal is open, unless the Deal is cancelled under Schedule 1 or the creator agrees in writing in the Service. The Service does not enforce the Code Window; you apply it when you upload a sales report.
6. The Wallet
In short: You top up by bank transfer to Nexfluence's bank account, with your own reference, and we record the money when it arrives. We pass it on to our payment partner Abillio, which holds it in escrow for your Deals. You can send an Offer only when your free money covers it. When the creator accepts, the money for that Deal is set aside in escrow at Abillio. At Release, Abillio pays it to the creator; what is not needed comes back to your free money.
6.1 What it is. The Wallet is your record in the Service, in euro, of the money for your Deals. It shows your Free Balance, your Reserved Amounts and your Payouts.
6.2 Where the money goes. You top up by bank transfer to Nexfluence's bank account, with your own reference. We do not keep the money as a deposit: we pass it on to our payment partner Abillio, which holds it in escrow for your Deals. When a creator accepts, the amount for that Deal is set aside in escrow at Abillio; it is released to the creator under the Deal, or comes back to your Free Balance when the Deal ends without it being paid. The Wallet in the Service is your record of that money. Your money is used only for your Deals, the Fees these terms set out and returns to you.
6.3 Adding money to your Wallet. To add money, send a bank transfer to the Nexfluence account shown on your Wallet page, with your reference in the payment details. Your reference never changes; without it we cannot tell that the transfer is yours. Support records the transfer in your Wallet when our bank statement shows it, and your Free Balance goes up then, not before. We then pass the money on to Abillio (clause 6.2). We do not accept cards.
6.4 Abillio's role. Abillio holds the money in escrow and releases it as the Service records under these terms: to the creator at Release, or back to your Free Balance. You top up, send Offers and release money in the Service only.
6.5 Setting money aside for a Deal.
(a) When a Deal is made (clause 5.4), the Service sets aside money from your Free Balance for that Deal, in escrow at Abillio. That money is the Deal's Reserved Amount.(b) What is set aside is: the cap, if the Offer has one; otherwise the fixed fee (for a monthly fee, one month at a time); plus one full round of every Bonus; plus the 6% Business Fee on all of it.(c) A share of sales. A share of sales needs no cap. For each creator, the Service sets aside a reserve: the larger of EUR 25 and 10% of the Campaign's average order value (EUR 25 if the Campaign gives none). A fixed fee plus a share of sales sets aside the fixed fee plus that reserve. If you set a cap, the larger of the cap and the reserve is set aside.(d) The creator's own fee (clause 8.1(b)) is deducted from their Payout and never set aside from your Wallet.(e) If your Free Balance cannot cover the whole amount, the Deal waits for your top-up (clause 5.4(c)), and the creator sees that it waits.(f) The creator sees that you have set money aside for their Deal: the Service says "Money set aside".
6.6 At Release. At Release, the Service works out from the Results what the Deal owes.
(a) If it owes less than the Reserved Amount, the difference, with the Business Fee on it, returns to your Free Balance.(b) If it owes more, for example because a share of sales earned more than its reserve or a Bonus was earned again in a later window, the commission or Bonus beyond the reserve is paid from your Free Balance at Release, with the Business Fee on it. You must keep enough Free Balance for this. If your Free Balance cannot cover it, the Release waits until you top up, and the amount stays owed to the creator.
6.7 Frozen Deal Money. While a Dispute is open on a Deal, its Deal Money is frozen. Nothing is released until Support decides (clause 12), except as clause 12.8 says.
6.8 Taking money out of your Wallet. You may ask Support at info@nexfluence.eu to return all or part of your Free Balance. It is released from escrow at Abillio and returned by bank transfer to the account it came from, and the return is recorded in your Wallet. A Reserved Amount stays set aside while its Deal is open. It returns to your Free Balance when the Deal is cancelled or lapses, or as a Dispute decision says (clause 12.5).
6.9 Your Wallet statement. The Service shows every movement in your Wallet. If you think an entry is wrong, tell us within 60 days of the entry. After that, the entry stands, unless it is a clear mistake.
6.10 Mistakes. If an entry in your Wallet is wrong, we may correct it. We will tell you when we do. Support makes the correction.
6.11 Money that cannot be returned. If a balance cannot be returned to you after your Account ends, it stays in escrow at Abillio for you. We keep making reasonable attempts to return it, and we record those attempts. The balance is dealt with only after the limitation period Latvian law sets. We never treat it as our own.
6.12 Campaigns Nexfluence runs itself. On a campaign Nexfluence runs itself, the Wallet is virtual: no real money is loaded, Nexfluence funds the Deals itself, the Payouts go through Abillio in the same way, and the Wallet lists the credits for the record.
7. Results, Release and Payouts
In short: When a Deal's first Result is entered, it is Verified and its Holding Period starts. Once the Release Condition is met and the Holding Period has passed, the money is released, nightly or when you press "Release now". Abillio, our payment partner, then pays the creator.
7.1 Where Results come from. Results reach the Service in three ways:
(a) you type them in;(b) you upload a sales report, which the Service reads and you confirm; and(c) for Deals that pay on clicks, the Service records the Tracked Link count as the Result once a day.
Clause 9.1 sets out your duties.
7.2 Verified. When the first Result for a Deal is entered, the Deal's status changes to "Verified" and its Holding Period starts. "Verified" only means that a Result has been entered. We do not check it. Every Deal, including a fixed-fee Deal, is released only after a Result has been entered and the Release Condition is met.
7.3 Holding Period. Each Campaign has a Holding Period, which you set. The Service suggests 0 days, and 30 days for a Campaign that pays on sales, because sales can be refunded. The Holding Period that applies is the one set on the Campaign on the day the Deal becomes Verified (see clause 5.3).
7.4 Release. When the Release Condition is met and the Holding Period ends, the Service releases the money in its nightly run, or you may release it earlier with "Release now". If you press "Release now" before the Holding Period ends, the Service warns you that you give up the rest of the Holding Period: a refund or a removed post after that no longer changes the Payout. Once money is released, the Payout is owed to the creator.
7.5 Payout lines. Each Payout shows you, as separate lines, the Creator Amount, your 6% Business Fee and the total taken from your Wallet. The creator's own fee comes out of their side and never changes these lines; what the creator receives is shown to the creator only (clause 8.1(b)).
7.6 Refunded sales. If a sale is refunded during the Holding Period, correct your Results or upload a corrected sales report before Release. If a sale is refunded after Release, the loss is yours; the Service does not take money back from the creator.
7.7 How creators are paid. Payouts are made through our payment partner Abillio, which issues the invoice in the creator's name and takes care of the creator's tax.
(a) After Release, Abillio pays the creator the released amount, less the creator's own fee, from the money set aside in escrow for the Deal. The Service keeps the record of each Payout. You do not pay creators yourself.(b) To be paid, the creator sets up payouts with Abillio in the app (identity check and bank account); the bank details go to Abillio, not to us or to you. The Service never shows them to you.(c) Each Payout is made within 14 days of Release, once the creator has set up payouts with Abillio. Until then, the released money stays in escrow and stays owed to the creator.(d) When a Payout is paid, the Service records it in your Wallet, with the Creator Amount and the Business Fee on it (clause 8.3).(e) If a transfer fails or comes back, Abillio pays it again once the creator has corrected their details. You owe nothing more for it.(f) Abillio takes care of the creator's tax withholding where it applies. Where the law still requires you, as the creator's contracting party, to withhold tax, report a payment or keep an invoice, that stays your duty.
7.8 Abillio. Abillio is our payment partner.
(a) Abillio charges us about 3% of each Payout, and we pay that ourselves, out of the creator fee (clause 8.1(d)). You pay the 6% Business Fee (clause 8.1(a)) and nothing else on top.(b) Abillio issues the invoice for the creator's work in the creator's name. You accept it as the invoice for that work.(c) To be paid, the creator accepts Abillio's own terms.(d) You still approve the work and release money in the Service.
7.9 Reporting to tax authorities. Where the EU rules on reporting platform income (DAC7, Directive (EU) 2021/514), as Latvia has implemented them, apply to us, we collect and report the information they require, and we tell creators before we ask for it. Abillio may report for us where the law allows. This does not change your own duties under clause 7.7(f).
8. Fees and invoicing
In short: You pay the Deal amount plus our 6% Business Fee. Both are set aside together when the creator accepts, and you see the total before you send the Offer. The creator pays a separate 6% fee, deducted from their Payout (4% on campaigns Nexfluence runs itself). It never increases what you pay. We must give you 15 days' notice of any change.
8.1 The fee model.
(a) What you pay. For every Deal you pay the Creator Amount in the Accepted Offer plus the Business Fee: 6% of the Creator Amount. The Business Fee is charged to every business other than Nexfluence; a campaign Nexfluence runs itself carries none. The Service shows you the amount set aside, the 6% and the total before you send the Offer, and it sets both aside from your Wallet together when the Deal is made (clause 6.5). The rate is fixed on each Deal when the money is set aside, so a later change never touches a Deal already running. Example: a EUR 100 Deal costs you EUR 106.
(b) The creator fee. A creator fee of 6% of the Creator Amount is deducted from the creator's Payout on your Deals (4% on campaigns Nexfluence runs itself), under the Terms for Creators of 18 October 2026. The creator's rate is fixed on the Deal when the creator accepts it; a Deal the creator accepted under the earlier Terms for Creators, before accepting those of 18 October 2026, keeps the 0% it was accepted at. From 5 November 2026 a creator must have accepted the Terms for Creators of 18 October 2026 to accept your Offer. It never increases what you pay. The creator sees the Creator Amount, the fee and what they receive before they accept the Offer; the Service never shows you the creator's side: that is between the creator and us.
(c) Not used.
(d) Abillio's charge. Abillio charges us about 3% of each Payout. We pay it ourselves, out of the creator fee. It is never added to what you pay.
Schedule 3 has an example.
8.2 Where you see the Fees. The Service shows the amount set aside, the 6% Business Fee and the total on the Offer before you send it, on the Wallet page while the money is set aside, and on every Payout line and in the Wallet export afterwards. What the creator sees of their own side is shown to the creator, not to you.
8.3 When Fees are charged. The Business Fee is set aside with the Creator Amount when the Deal is made and charged when the Payout is paid; if the Deal ends with less than the full amount set aside released, the Business Fee is charged only on the part released and the rest returns to your Free Balance with the unused Creator Amount. On a cancelled or lapsed Deal the whole amount set aside returns and no Business Fee is charged. The creator fee (6% on your Deals, 4% on campaigns Nexfluence runs itself) is charged to the creator when a Payout is paid. It is never charged or invoiced to you.
8.4 No other charges today. We do not charge a subscription, a fee for each Campaign, or a fee for adding money to your Wallet. Joining is free. We will give you at least 15 days' notice of any new charge (clause 17).
8.5 VAT.
(a) The 6% Business Fee in clause 8.1 is stated without VAT. Where Latvian VAT is due on it, we add it at the rate in force on our invoice. If you are registered for VAT in another EU country, you account for the VAT yourself under the reverse charge and the Business Fee is invoiced without it. Today the Service sets aside the 6% only, without VAT.(b) The Creator Amount is not our service to you, so we do not charge VAT on it. Any VAT on the creator's services is a matter between you and the creator, or for Abillio, which invoices for the creator (clause 7.8(b)).(c) The creator fee (6% on Deals with businesses other than Nexfluence, 4% on campaigns Nexfluence runs itself) is charged to the creator. Its VAT treatment is between the creator and us.(d) No VAT on any creator fee is charged to you: the creator fee is charged to the creator, not to a business.
8.6 Invoices. We issue you an invoice for the Business Fee in the form Latvian law requires, outside the Service, using the invoicing details you send Support. You must keep those details accurate. We are confirming with our accountant how often invoices are issued; until then, ask us at info@nexfluence.eu for an invoice for any Business Fee charged, and we issue it.
8.7 Fee changes. We may change the Fees with at least 15 days' notice (clause 17). A change in what Abillio charges us does not change what you pay. A change to the Business Fee does not apply to a Deal whose money was set aside before the change: the Service stores the rate on each Deal at that moment (clause 8.1(a)).
8.8 Rounding. We work out amounts in euro cents. We round what a Deal owes once, at the end of the calculation, to the nearest cent; exactly half a cent goes to the even cent (EUR 0.125 becomes EUR 0.12, and EUR 0.135 becomes EUR 0.14). We round each Fee separately, to the nearest cent, with half a cent rounded up: a 6% fee on EUR 10.25 (EUR 0.615) becomes EUR 0.62.
9. Your duties
9.1 Accurate Results. You must:
(a) enter Results that are complete and true;(b) upload only genuine sales reports, and never change a report to lower what a creator is owed;(c) enter the first Result for every Deal, including a fixed-fee Deal, within 7 days after the post goes live, and enter later Results within 7 days after the end of each reporting period stated in the Accepted Offer;(d) correct any mistake as soon as you find it; and(e) keep the records behind your Results for 12 months after Release, and show them to Support if a Dispute is opened.
9.2 Sales reports. Upload only the columns the Service uses: date, promo code, discount, quantity and sales value. Do not upload your customers' names, emails or addresses. Schedule 4 applies to any customer data that a report still contains.
9.3 Reviewing drafts. Review each draft promptly, and within 7 days after the creator submits it. If you ask for changes, give reasons that relate to the brief. Do not refuse a draft to avoid paying for work that matches the brief. Do not approve a draft that lacks the advertising disclosure required by clause 9.7. Ask the creator to add it.
9.4 Shipping products. If a Campaign includes a product, you must:
(a) ship it by the date in the Offer or, if the Offer gives no date, within 7 days after the Deal is made or, if later, after the creator gives the shipping address;(b) mark it as shipped in the Service, with tracking where available;(c) make sure the product is safe, lawful and as described; and(d) pay for the product and its shipping, unless the Accepted Offer says otherwise.
9.5 Paying what you owe. Anything you owe a creator or us directly under these terms, outside the money set aside in your Wallet, you pay within 14 days.
9.6 Funding your Offers and Deals. Keep enough Free Balance to cover the Offers you send, plus the 6% Business Fee on each (clause 5.4), and to cover what your Deals can earn beyond the money set aside: commission beyond a reserve and Bonuses earned again (clause 6.6(b)).
9.7 Advertising law. You must:
(a) state in every brief that the creator must mark every post as advertising, clearly and at the start, in a language the audience understands. This applies even where the only payment is a product or another benefit. Latvian advertising law, EU consumer law and the social platform's rules all require this. The law of any other country the post is aimed at may require it too;(b) never ask or allow a creator to hide that a post is advertising;(c) make sure every claim in your brief about your product is true and can be backed up; and(d) follow any special rules for your product category (clause 10.1(a)).
9.8 Creators' personal data. You must follow clause 15.
9.9 Cooperation. Answer Support's questions about a Deal or a Dispute within 3 Working Days.
9.10 Staying reachable. Keep your contact email working, and read the emails the Service sends you.
10. Acceptable use, reporting and moderation
10.1 You must not use the Service to:
(a) promote anything that is illegal where the Content is aimed, or anything in these categories, except as the advertising rules for that category allow: tobacco, e-cigarettes and related products; prescription medicines; gambling and lotteries; alcohol; food supplements with health claims that Regulation (EC) 1924/2006 does not allow; financial services and crypto-assets; weapons;(b) ask for misleading Content, fake reviews, or advertising that is not disclosed;(c) aim Content at children, or work with anyone under 18;(d) inflate clicks, Results or followers, or send automated traffic to Tracked Links;(e) send spam, or invite people who would not expect to hear from you;(f) harass, threaten or discriminate against anyone;(g) pretend to be someone else, or misrepresent your business or Brands;(h) use a creator's shipping address or phone number for anything except shipping for that Deal;(i) try to see data about other businesses or creators that the Service does not show you;(j) copy data from the Service in bulk using software;(k) take the Service's software apart to learn how it works;(l) test the Service's security without our written permission;(m) upload harmful code; or(n) break sanctions or anti-money-laundering law.
10.2 Limits. We may set daily limits on invitations and messages.
10.3 Invitations. When you invite a creator, we send the invitation because you asked us to. The invitation names you as the sender. Upload only addresses of people who would expect to hear from you (clause 15.3(d)).
10.4 Reporting illegal content. Anyone, whether or not they use the Service, can report content in the Service that they think is illegal or breaks these terms, by email to info@nexfluence.eu. We will confirm that we received the report and tell the person who made it what we decided.
10.5 How we moderate. People at Support review reports and decide what to do. We do not use automated tools to remove content or restrict Accounts. We may remove an Offer, brief, message or file that breaks the law or clause 10.1, and we may act under clause 16.
10.6 Reasons for removal. When we remove or restrict anything you provided, we will email you a statement of reasons. It will say:
(a) what we did;(b) the facts;(c) the clause of these terms, or the law, that we relied on; and(d) how you can complain (clause 18).
11. Intellectual property
11.1 Ours. We own the Service, its software, its design and the Nexfluence name. While this agreement lasts, you may use the Service for your business under these terms. Other businesses use the Service too, and you cannot pass this right to anyone else.
11.2 Yours.
(a) You keep all rights in your Business Materials.(b) You allow us to store, copy, show and send your Business Materials. You also allow us to show your Brand names and logos in the Service, in its emails and to creators under clause 3.2. We do this only to run the Service and meet our legal duties, and only for as long as we need to. We do not pay you for this, and you can give the same rights to others.(c) We will use your name or logo in our own marketing only with your written permission.(d) You confirm that you have the rights needed to allow this.(e) Our Terms for Creators allow creators to use your Business Materials only for the Deal.
11.3 Creators' Content.
(a) The creator owns the Content. A creator can transfer only the economic rights in it. The creator always keeps their moral rights, such as the right to be named and the right to object to changes that harm their work.(b) Unless the creator agrees to more, you may share the creator's post only on your own social media accounts, as a normal unpaid post, with credit to the creator. This permission applies worldwide, for as long as the post stays on those accounts. You may not pay to promote the post or use it in an ad.(c) You may use the Content in paid advertising (Usage Tier 2 in the Deal Rules), or take a transfer of, or an exclusive licence to, the economic rights in it (a "buyout", Usage Tier 3), only where the Offer or its brief states that use, with its scope, territory, duration and payment, and the creator accepts that Offer in the Service, or under a separate written agreement with the creator that states the same. You agree, and the Deal Rules and the Terms for Creators say the same, that an Offer accepted in the Service is a written agreement between you and the creator under the Latvian Electronic Documents Law.(d) Any other use needs the creator's separate written permission.(e) Do not edit the Content in a way that changes its meaning or harms the creator's reputation.
11.4 Rights disputes. A disagreement about rights in Content is between you and the creator. Support decides only what happens to the Deal Money (clause 12).
11.5 How long a post stays up. Unless the Offer says otherwise, the creator keeps each post up for at least 30 days, as the Deal Rules say. Deleting the post earlier is a reason for a Dispute.
11.6 Our use of Service data.
(a) We may analyse data from the Service, including content type and Results, to run, improve and develop the Service. For this we use data in which names have been removed or replaced by codes. The Privacy Policy explains this.(b) We do not show other businesses statistics or insights drawn from your data today. If we start, we will use only anonymous figures combined from many businesses, and tell you first under clause 17.(c) We will never show another business your identity, budgets, Fees or Deals.(d) A creator may choose to show their own Results from your Deals on their public profile. The profile does not show your Brand name or the date.(e) Creators license their captions to us under the Terms for Creators, not under these terms.
11.7 Feedback. If you send us suggestions, we may use them freely.
12. Disputes between you and a creator
In short: Either side can open a Dispute, and the Deal Money stops until Support decides. Support will not reopen its decision, but either of you can still go to court.
12.1 When a Dispute can be opened. You or the creator may open a Dispute on a Deal from its acceptance until it is paid. A creator may also open a Dispute for "payment not received" on a Deal whose Payout is recorded as paid (clause 12.8).
12.2 Reasons. Choose one of these reasons:
(a) content not as briefed;(b) post not live;(c) numbers wrong;(d) product not received;(e) payment not received; or(f) other.
Add a description and links to your evidence.
12.3 What happens next. When a Dispute is opened:
(a) the Deal Money is frozen, except as clause 12.8 says;(b) a marked message appears in the Deal's messages; and(c) you, the creator and Support are emailed.
12.4 How Support decides. Support decides a Dispute on what both sides show, fairly and within the limits of the law. It looks at the Accepted Offer, the messages, the Content, the Results and the evidence, and may ask either side for more. Support aims to reply within 2 Working Days and to decide within 10 Working Days.
12.5 Possible outcomes. Support will decide one of these:
(a) release the Deal Money in full;(b) release part of it, stating the amount, with the rest returning to your Free Balance; or(c) cancel the Deal, with the Reserved Amount returning to your Free Balance.
Support tells both sides the outcome and its reasons by email.
12.6 Effect of the decision.
(a) You authorise us to have Abillio release or return the Deal Money as Support decides.(b) Support will not reopen its decision. You can still:(i) complain about how we handled the Dispute (clause 18); and(ii) go to court against the creator (clause 12.6(d)).(c) Support acts in good faith on the information it has. It is not a court or an arbitrator (a private judge), and its decision is not a ruling on the law.(d) The decision does not take away anyone's right to go to court or to a consumer body.
12.7 Paying under a decision. If a decision releases money to the creator, it is paid from the Deal Money as clause 7.7 says. Anything the decision says you owe beyond the Deal Money is paid from your Free Balance, or within 14 days if your Free Balance cannot cover it.
12.8 After a Payout is paid. If a creator opens a Dispute for "payment not received" on a Deal whose Payout is recorded as paid, nothing is frozen, because there is no Deal Money left. Support looks into it and records its view.
12.9 Campaigns run by Nexfluence. Where a Dispute concerns a Campaign that Nexfluence runs itself (clause 20.1), Support decides it in the same way, and the creator may also go directly to mediation or to court.
13. What we do
13.1 We provide the Service with reasonable care and skill.
13.2 We do not promise that the Service will always be available or free of errors. Where practical, we will warn you before planned maintenance.
13.3 We protect data with reasonable security measures. For example, we keep the database and files in the EU (Ireland). A business can see only its own data, and a creator can see only their own.
13.4 We use service providers to run the Service, such as providers for hosting, the database, file storage, email and payments. They are listed in the Privacy Policy and the Legal Notice. Some of them may process data outside the European Economic Area, under the safeguards described there. We are responsible to you for how they perform their work for us.
13.5 You can reach Support through the "Get help" link in the Service or at info@nexfluence.eu.
14. Liability
In short: We are not responsible for what creators do or how your Campaigns perform. Our total liability is capped, except where Latvian law forbids a cap.
14.1 What we do not limit. Nothing in these terms limits:
(a) our liability for harm we cause on purpose or through very serious carelessness (gross negligence), or for death or personal injury;(b) any other liability that the law, including consumer law, does not allow to be limited; or(c) our duty to pass on your top-ups and have them released as these terms require (clause 6.2).
14.2 What we are not liable for. We are not liable for:
(a) what creators do or fail to do, including their Content, Results and conduct;(b) the performance of any Deal;(c) changes, outages or decisions of social platforms;(d) delays caused by banks, or by Abillio except where it acts for us;(e) the results of your Campaigns;(f) losses caused by inaccurate data you entered; or(g) indirect loss, lost profit, lost revenue, loss of goodwill, or loss of data you could have exported.
14.3 Our cap. Apart from clause 14.1, and to the extent the law allows, the most we will pay you for all legal claims in any 12 months is the higher of:
(a) the fees you paid us in the 12 months before the claim; and(b) EUR 100.
The fees you paid us are the Business Fees charged on your Deals (clause 8.1(a)). Money you top up is not a fee, and clause 14.1(c) applies to it.
14.4 Your liability. A creator, an authority or anyone else may bring a claim against us that results from your breach of these terms or your fault in relation to:
(a) your Business Materials or products;(b) advertising or consumer law;(c) personal data; or(d) anything else these terms cover.
If that happens, you will pay us back the direct loss it causes us, including reasonable legal costs, up to the total Creator Amounts of the Deals concerned or EUR 5,000, whichever is higher. This covers fines imposed on us only so far as the law allows, and never loss caused by our own fault. We owe you the same for a claim that results from our breach of these terms, within the limits of clause 14.3.
14.5 Telling us about a claim. If you want to make a legal claim against us, tell us as soon as you reasonably can. Telling us late does not take away your claim.
14.6 A young company, a new Service. Nexfluence is a young company and the Service is new. We build it in the open: features, screens, documents and these terms are still being completed and will keep changing (clause 17). We provide the Service with reasonable care and skill, but we do not promise that it is complete, free of errors or interruptions, or suited to every business, and you use it knowing that. Where a feature is marked "coming soon", "not built yet" or "planned", it does not exist, and nothing in these terms or on the Service promises it. We work towards full compliance with the laws that apply to a service like ours, and we will tell you when a change affects you. This clause describes the state of the Service. It does not exclude or limit any liability that Latvian law does not allow to be excluded or limited, and it does not limit clause 13.1 or clause 14.1.
15. Personal data
15.1 Our Privacy Policy. Our Privacy Policy explains how we use personal data about you, your staff and creators.
15.2 Data about your business. We hold your business name, the Account email address, your contact person's name, your company details and your Wallet records, together with the data you create by using the Service.
15.3 Who is responsible for what.
(a) We are responsible under data protection law for your Account data. The law calls this being its "controller".(b) You may use creators' data from the Service only to work with them on your Roster and in their Deals. For that use, you are its controller. The data is the creator's name, handles, follower counts, bio, photo, country, niche, promo code and Results. When a Deal ships a product, it also includes the shipping address and phone number.(c) You are also the controller of any data you get from creators directly, such as contact details.(d) Upload a creator's contact details to invite them only if data protection law allows it. By uploading them, you promise that the law allows you to give them to us so that we can send the invitation.(e) Where a sales report contains personal data about your customers, we process it only for you, as your processor, under Schedule 4.
15.4 Who sees what. Schedule 2 sets out what you see about creators and what creators see about you. The Service never shows you a creator's bank details, or any email address for them other than the one you used to invite them. You write to creators through the Service.
15.5 How long we keep data.
(a) Our rule is to delete shipping addresses 90 days after the last shipment to that address.(b) Our rule is to delete screenshots 12 months after the Campaign ends.(c) Our internal record of actions (the event log) stores ID numbers and the type of each action. It does not store anything people write.(d) Clause 16.8 says what happens when your Account is deleted.
The deletions in (a) and (b) are not yet automatic: Support carries them out by hand.
15.6 Export and deletion. You can export your data and delete your Account in settings. Clause 21.1 says what the export contains. Clauses 16.1 and 16.8 say what deletion does.
15.7 Cookies and Tracked Links.
(a) The Service uses strictly necessary cookies: a session cookie, a language cookie, and two sign-up cookies that last one hour and carry what you typed at sign-up to the next step. Analytics cookies (Google Analytics) are set only if you accept them on the cookie bar. It uses no advertising cookies.(b) Tracked Links set no cookie. They store a scrambled ("hashed") and shortened version of the visitor's IP address, a scrambled code for the visitor's browser, and the name of the website the visitor came from. The scrambling changes every day. Tracked Links count at most one visit from the same browser and network in any 24 hours, as far as they can tell.
15.8 Data breaches. If either of us learns of a leak or loss of personal data that affects the other, we will tell the other without undue delay.
16. Restriction, suspension and ending the agreement
In short: We can limit or close your Account only for the reasons listed below, and we always tell you why. We give 30 days' notice before closing it, except in three cases.
16.1 Ending the agreement yourself.
(a) You may End this agreement at any time by deleting your Account in settings or by writing to Support.(b) You cannot delete your Account while money is set aside for a Deal, a released Payout is unpaid, or a Dispute is open. Before you delete it, ask Support to return your Free Balance (clause 6.8).(c) Deals already made stay binding between you and the creators, and Payouts must still be paid.
16.2 Why we may act. We may Restrict, Suspend or End your use of the Service only if:
(a) you seriously or repeatedly break these terms;(b) your Free Balance cannot cover what your Deals owe at Release (clause 6.6(b)) and you have not topped up within 14 days of our request;(c) you enter false Results or sales reports;(d) we reasonably suspect fraud, money laundering or a breach of sanctions;(e) your products, Content requests or briefs are unlawful or break clause 10.1;(f) we receive credible reports that you have harassed or threatened creators, a security incident is traced to your Account, or your transfers to us keep failing or coming back;(g) the law, a court or an authority requires it; or(h) your sign-up information is false or cannot be verified.
16.3 What we may do.
(a) A restriction may mean that:(i) you cannot send new Offers or invite creators;(ii) your Campaigns are hidden from creators; or(iii) you cannot add money to your Wallet.(b) A suspension stops your Account from being used for a time.(c) We will choose the least severe measure that deals with the problem.
Support takes these measures by hand and tells you why by email.
16.4 Reasons for a restriction or suspension. Before a restriction or suspension takes effect, or at the latest when it does, we will email you our reasons. They will state:
(a) the specific facts, including the content of any report or complaint from a creator or other third party that led to our decision; and(b) the clause of these terms we rely on.
We will leave out reasons only where the law forbids us to give them. Where the measure removes or restricts something you provided, clause 10.6 also applies.
16.5 Ending the agreement ourselves. We will give you at least 30 days' notice by email, with reasons, before we End this agreement. We may End it sooner only where:
(a) a legal or regulatory duty requires us to stop providing the whole Service to you in a way that does not allow 30 days' notice;(b) we have an imperative reason under Latvian law that complies with EU law, such as serious fraud or a sanctions breach; or(c) we can show that you have repeatedly broken these terms, and we End the whole Service to you for that reason.
In these cases, we will email you our reasons without undue delay.
16.6 Your right to reply. You may reply to our email and ask us to look again, or explain the facts through the complaint procedure (clause 18). If we reverse our decision, we will restore your Account as soon as we can, including your access to your data.
16.7 Open Deals and money. If we Restrict, Suspend or End your use of the Service:
(a) Reserved Amounts stay set aside in escrow for Open Deals;(b) Support decides how each Open Deal ends, either by letting it finish or by cancelling it, and tells you and the creator;(c) Payouts remain payable;(d) your Free Balance is released from escrow and returned to you within 10 Working Days after the agreement ends, except money the law requires to be kept back; and(e) any money we owe you stays owed.
16.8 After the agreement ends.
(a) Export your data before you delete your Account: after deletion you cannot sign in, and we cannot send you an export.(b) When your Account is deleted, the Service blanks your user profile at once and archives your business. Today it keeps your business name, contact person's name, notification email and logo with the archived business, and it does not yet remove your sign-in record automatically. Our rule is to remove or anonymise this personal data within 30 days after deletion; Support does it by hand.(c) We keep Accepted Offers, Wallet records and invoices for as long as the Latvian Accounting Law requires.(d) Creators keep their copy of their Deals with you, because they need it for their own tax.
16.9 What still applies after the agreement ends. Clauses 6.8 to 6.11, 7, 8, 11, 12, 14, 15, 16.7 to 16.9, 18, 22 and 23 continue to apply after this agreement ends.
17. Changes to these terms
17.1 Notice. We may change these terms. We will tell you about any change to these terms by email and in the Service at least 15 days before it takes effect. If a change means you need time to adjust how you work, we give you more notice: 30 days.
17.2 When a change applies, and your right to leave. A change applies from the date given in our notice if you keep using the Service after that date. You may End this agreement free of charge before a change takes effect.
17.3 Not waiting. Once you have received our notice, you can choose not to wait for the notice period to end, by telling us in writing. You cannot do this where clause 17.1 gives you the longer notice period.
17.4 Immediate changes. We may make a change sooner only if:
(a) the law requires it; or(b) we must deal with a sudden, unexpected danger, such as fraud, malware, spam, a data breach or another security risk.
17.5 Changes do not reach back. No change affects Deals already made, or applies to the past, unless the law requires it or the change is only in your favour. For Fees, see clause 8.7.
17.6 Earlier versions. Earlier versions of these terms are available on request at info@nexfluence.eu.
18. Complaints and mediation
18.1 What you can complain about. You can complain to us free of charge about:
(a) whether we comply with these terms or with applicable law;(b) technical problems with the Service that affect you; and(c) anything we do or decide that affects you, including approval decisions, removals, restrictions, suspensions and how we handle Disputes.
18.2 How to complain. Email info@nexfluence.eu with "Complaint" in the subject line, or use "Get help" in the Service. Describe the facts and what you want us to do.
18.3 What we will do.
(a) We will confirm that we received your complaint within 2 Working Days.(b) We will give you our answer within 15 Working Days.(c) We will explain the outcome in plain language.
18.4 Mediation. If our complaint procedure does not settle the issue, you may ask for mediation with a certified mediator under the Latvian Mediation Law that both of us agree on. In mediation, a neutral person helps us try to agree. The mediator cannot force a decision on either of us. We will take part in good faith. Each of us pays a reasonable share of the cost of the mediation, as the mediator suggests, taking into account the merits of each side's claims, how each side behaved, and each side's size and financial strength. Mediation is voluntary and does not stop either of us from going to court.
18.5 Talk to us before court. Before you start a legal claim against us in any court, you must:
(a) send us a written complaint under clause 18.2 that names the problem and what you want us to do; and(b) give us 30 days from the day we receive it to answer and to try to put it right.
If you start a court claim without doing both, you bear your own legal costs and expenses of that claim, whatever its outcome, and we will not reimburse them; you and we agree that the court may take this clause into account when it decides on costs. This clause does not stop you from asking a court for an urgent interim measure, and it does not shorten any limitation period: the time you give us under (b) is not counted against you.
19. Confidentiality
19.1 We must keep your Wallet balance, budgets, Fees and Deals confidential, together with any other non-public information about your business. You must keep creators' personal data and the non-public parts of the Service confidential. Each of us uses the other's confidential information only for this agreement. Clause 11.6(d) lets creators show their own Results.
19.2 This clause does not apply to information that:
(a) is public;(b) the law requires to be shared; or(c) is shared with professional advisers who must keep it confidential.
20. Our own Campaigns, and ranking
20.1 Our own Campaigns. Nexfluence also uses the Service as a business. It runs Campaigns for its own Brands, such as Kinetics and Rudy's. Nexfluence is a party to the Deals in those Campaigns.
20.2 Differences in treatment. We apply the same rules and visibility to our own business account as to yours, with two differences: our own account pays no Business Fee and its Wallet is virtual (clause 6.12), and creators pay a 4% creator fee on its Deals instead of 6%. Clause 12.9 says how Disputes on our own Campaigns are handled.
20.3 Ranking. The Service shows active Campaigns to each creator in this order:
(a) first, by how well the creator's niche fits your Brand's categories; and(b) then, by end date, with the soonest-ending Campaign first.
Nobody can pay to change the order.
21. Access to data
21.1 What you can access. You can see in the Service the data you provide and the data your use of the Service creates. While your Account exists, you can export in settings:
- your business and Brand details;
- your Roster;
- Campaigns and Deals;
- sales reports;
- Payouts and Wallet records; and
- support requests and account records.
The export does not yet include messages, Content links, Results, Tracked Links or Disputes. Ask Support at info@nexfluence.eu for a copy of these.
21.2 What we can access. Support can see all data in the Service. It uses that access to approve businesses, answer requests, decide Disputes, record money and Payouts, keep the Service secure and meet legal duties. We may also use data as clause 11.6 describes.
21.3 What creators can access. A creator sees their own Deals with you and the information about your business listed in Schedule 2. While a Campaign is active, every approved creator on the platform also sees the information in clause 3.2.
21.4 What third parties can access. Our service providers (clause 13.4) process data for us. Abillio receives the data it needs to hold the escrow and pay creators. Authorities receive data where the law requires it, including tax reports under clause 7.9. We do not sell your data, and we do not share it with other businesses.
22. Governing law and courts
22.1 Latvian law applies to these terms and to any legal claim between you and us about them.
22.2 The courts of the Republic of Latvia, in Rīga, decide any legal claim between you and us.
23. Language versions
23.1 These terms are published in English, and a Latvian version follows.
23.2 If the English and Latvian versions differ, the English version counts, unless the law requires otherwise.
23.3 You may write to us in English or Latvian.
24. General
24.1 Notices. We send notices to the email address on your Account and show them in the Service. You send notices to info@nexfluence.eu or by post to Brīvības gatve 300-9, Rīga, LV-1006, Latvia.
24.2 Transfer. We may transfer this agreement to a company that takes over the Service. We will give you at least 15 days' notice, and you may End the agreement if you object. Your rights do not get worse because of the transfer. You may transfer it only with our written consent.
24.3 Events outside anyone's control. Neither of us is responsible for a delay or failure caused by events outside our reasonable control, for example an outage of a bank, of Abillio, of a platform such as Instagram, or of the internet, for as long as they last.
24.4 Invalid clauses. If a court finds part of these terms invalid, the rest stays in force.
24.5 Using rights later. Either of us can still use a right later, even if we did not use it straight away.
24.6 No partnership. This agreement creates no partnership, joint venture or agency.
24.7 Creators and these terms. See clause 1.6.
24.8 Electronic form. You and we agree that this agreement, made electronically, has the same effect as a signed written agreement.
25. Contact
SIA "Nexfluence"Registered in the Register of Enterprises of the Republic of Latvia, registration number 40203709513 · VAT number LV40203709513Brīvības gatve 300-9, Rīga, LV-1006, LatviaSupport and complaints: info@nexfluence.euSingle point of contact for users and authorities under the Digital Services Act: info@nexfluence.eu, in English or LatvianReporting illegal content: info@nexfluence.euService emails come from no-reply@nexfluence.eu. Replies to them go to info@nexfluence.euWebsite: nexfluence.eu
Schedule 1: Deal timing and exits
These rules are part of the Deal Rules (clause 5.8). They bind the creator only through the Deal Rules and the Terms for Creators.
How it works today
Situation
You want to send an OfferRule
Only when your Free Balance covers what it would set aside, for every creator it goes to and your other open Offers (clause 5.4(a)).Situation
You want to take back an OfferRule
Allowed until it is accepted. The creator sees it was withdrawn.Situation
A creator accepts and your Free Balance covers itRule
The money is set aside in the same step and the Deal starts.Situation
A creator accepts and your Free Balance is shortRule
The Deal waits as "accepted, waiting for your top-up". The Service reminds you after 2 days. If the money is still not set aside 7 days after the acceptance, it lapses, and the creator is told. Nothing was set aside.Situation
A creator wants to take back an acceptance that is waiting for your top-upRule
Allowed until the money is set aside.Situation
You do not want to fund an acceptance that is waitingRule
You may decline it until the money is set aside. Nothing was set aside.Situation
You remove a creator from your RosterRule
Allowed. Past Deal records stay, and any Open Deal with that creator continues.Situation
You want to cancel a DealRule
Agree it with the creator and ask Support, or open a Dispute. Support can cancel a Deal; the Service has no cancel button for you today.
Rules of the Deal Rules that the Service does not enforce by itself yet
Situation
A creator accepts, then gives no address or draftRule
If the creator has given no address or draft 14 days after the Deal is made, you may ask Support to cancel the Deal. The Reserved Amount returns to your Free Balance.Situation
You do not review a draftRule
If you have not reviewed a draft 7 days after the creator submits it, the creator may post it, and the draft counts as approved.Situation
You do not ship a productRule
If you have not shipped 14 days after the creator gave the address, the creator may ask Support to cancel the Deal, and the Reserved Amount returns to your Free Balance.Situation
You want to end a CampaignRule
Do not complete or archive a Campaign while it has an Open Deal.
Schedule 2: Who sees what
What you see about a creator
Information
Display name, handles, follower counts, bio, photo, countryYou see it?
YesWhen
AlwaysInformation
Public profile pageYou see it?
Yes, as does anyone with the link, unless the creator switched it offWhen
AlwaysInformation
Email addressYou see it?
Only the address you used to invite themWhen
The Service never shows any other address. You write through the Service.Information
Phone and shipping addressYou see it?
Only on a Deal that includes a productWhen
From when the creator gives them for that Deal. Never shown on the Roster. Our rule is to delete them 90 days after the last shipment to that address (clause 15.5).Information
Bank and tax detailsYou see it?
NoWhen
Never. The creator gives them to Abillio for the Payout.Information
What the creator receives after their feeYou see it?
NoWhen
NeverInformation
Earnings from other businessesYou see it?
NoWhen
NeverInformation
Results and ContentYou see it?
Only for your own DealsWhen
From draft submission
What a creator sees about you
Information
Brand name, logo, one-line pitch, categories; the Campaign's public summary, dates and default payThe creator sees it?
Yes, every approved creator on the platformWhen
While the Campaign is active (clause 3.2)Information
Campaign briefThe creator sees it?
YesWhen
With the Offer, before accepting, and on the DealInformation
Your contact person's first nameThe creator sees it?
YesWhen
In messages, as the sender's name. Never their email.Information
Your Business Fee, Wallet balance, budgets, other creators' DealsThe creator sees it?
NoWhen
Never. Creators see only their own Deal's terms and Payouts.
Schedule 3: Fee examples
A Deal with a business other than Nexfluence, accepted by a creator under the Terms for Creators of 18 October 2026
Line
Creator Amount in the Accepted OfferAmount
EUR 1,000.00Line
Business Fee you pay us (6%), set aside with the Creator Amount when the creator acceptsAmount
EUR 60.00Line
Total set aside from your Wallet, and what you payAmount
EUR 1,060.00Line
Creator fee, deducted from the creator's Payout (6% on your Deals under the Terms for Creators of 18 October 2026; 4% on campaigns Nexfluence runs itself)Amount
EUR 60.00Line
The creator receivesAmount
EUR 940.00, before any tax withheld (clause 7.7(f))
A share of sales with no cap: 10% of every sale, on a Campaign whose average order value is EUR 400. For each creator, the Service sets aside EUR 40 (10% of EUR 400, as that is more than EUR 25) plus the 6% Business Fee, EUR 42.40 in all. If the creator's code sells EUR 1,000, the creator earns EUR 100: EUR 40 comes from the reserve and EUR 60 from your Free Balance at Release, each with the 6% Business Fee on it, EUR 106 in all.
Schedule 4: Data processing terms
4.1 Scope. This Schedule applies where we process personal data only for you. That covers personal data about your customers in sales reports you upload.
4.2 Our duties. We will:
(a) process that data only on your documented instructions, which are these terms and your use of the Service;(b) make sure everyone who handles it keeps it confidential;(c) protect it with the measures in clause 13.3;(d) use only the sub-processors listed in the Privacy Policy and the Legal Notice, and tell you before we add or replace one, so that you can object;(e) help you answer requests from the people the data is about, and help you meet your security and breach duties;(f) delete or return the data when the agreement ends, unless the law requires us to keep it; and(g) give you the information you need to show compliance, and allow audits.
4.3 Data and duration. The data covered is customers' names, emails, addresses and order data, where a report contains them. We process it while the agreement lasts and for the retention period in clause 15.5.
4.4 Transfers. We transfer the data outside the European Economic Area only with the safeguards referred to in clause 13.4.