Version 2 · 18 October 2026. Nexfluence is a young company. These terms are in force and we keep refining them with our lawyer; where something is still being settled, we say so in the text. Questions: info@nexfluence.eu.

Nexfluence Standard Deal Terms

A Latvian version of this document follows. Until it is published, this English version applies.

Document
Standard Deal Terms (deal-terms)
Version
2, 18 October 2026
What changed from version 1
Four ways to pay, with Bonuses on any of them. The Business tops up its Wallet by bank transfer to Nexfluence, can send an Offer only when its free money covers it, and the money is set aside when the Offer is accepted. A 6% Creator's Fee is deducted from Payouts on Deals with a Business other than Nexfluence that the Creator accepts under the Terms for Creators of 18 October 2026 (section 16). Nexfluence passes the Business's top-ups on to its payment partner Abillio, which holds them in escrow (clause 15.1), and Payouts are made through Abillio (clause 15.4).
In force from
18 October 2026, except where the creator fee rules below say otherwise (section 16)
Applies to
Deals made from 18 October 2026 (clause 27.1)
Operator
SIA "Nexfluence", Latvia
Languages
English. A Latvian version follows (clause 26.5).
Earlier versions
On request at info@nexfluence.eu

Document	Standard Deal Terms (`deal-terms`)
Version	2, 18 October 2026
What changed from version 1	Four ways to pay, with Bonuses on any of them. The Business tops up its Wallet by bank transfer to Nexfluence, can send an Offer only when its free money covers it, and the money is set aside when the Offer is accepted. A 6% Creator's Fee is deducted from Payouts on Deals with a Business other than Nexfluence that the Creator accepts under the Terms for Creators of 18 October 2026 (section 16). Nexfluence passes the Business's top-ups on to its payment partner Abillio, which holds them in escrow (clause 15.1), and Payouts are made through Abillio (clause 15.4).
In force from	18 October 2026, except where the creator fee rules below say otherwise (section 16)
Applies to	Deals made from 18 October 2026 (clause 27.1)
Operator	SIA "Nexfluence", Latvia
Languages	English. A Latvian version follows (clause 26.5).
Earlier versions	On request at info@nexfluence.eu

0. About this document

0.1 These Standard Deal Terms (the "Deal Terms") are part of every Deal that a Business and a Creator agree on the Platform. The Offer covers what is different in each Deal: the pay, the work and the dates. These Deal Terms cover what is the same in every Deal. Clause 4.1 says how the two fit together.

0.2 Each section starts with an "In short" line. It helps you find your way. The numbered clauses are the binding terms.

0.3 The Terms for Creators (sections 8 to 16) and the Terms for Businesses (clause 5.8 and Schedule 1) describe these Deal Terms for each side. They are meant to say the same thing. If a point differs, these Deal Terms apply between the Business and the Creator, except that a Creator who is a consumer keeps any better protection the Terms for Creators give.

0.4 Not used.

1. The parties and Nexfluence's role

In short: A Deal is a contract between one Business and one Creator. Nexfluence runs the Platform and keeps the records. It passes the money for each Deal on to its payment partner Abillio, which holds it in escrow and pays it out. Nexfluence is not a party, unless it is the Business itself.

1.1 A Deal is a contract between one Business and one Creator. They are the only parties to it.

1.2 "Nexfluence" means SIA "Nexfluence", registered in the Register of Enterprises of the Republic of Latvia under number 40203709513, at Brīvības gatve 300-9, Rīga, LV-1006, Latvia, VAT number LV40203709513. You can contact Nexfluence at info@nexfluence.eu. Nexfluence runs the Platform where Deals are made. It keeps the record of each Deal and the Wallet ledger. It passes the money for Deals on to its payment partner Abillio, which holds it in escrow and makes the Payouts (section 17). Nexfluence is not a party to any Deal, except as clause 1.8 says.

1.3 Nexfluence's role and limits, and its liability to each party, are set out in the Platform Terms, not in these Deal Terms. They include that Nexfluence does not employ the Creator and does not act as the Creator's manager or talent agent.

1.4 The Creator works as an independent contractor. A Deal does not make the Creator an employee, partner or agent of the Business. Within the Campaign Brief, the Creator decides how to make the Content and plans their own work to meet the deadlines.

1.5 The Creator must be at least 18 (clause 23.1(a)).

(a) The Creator confirms their age when they sign up, whether they apply or join from an invitation. A Creator who joined before that confirmation existed is asked to give it at their next sign-in.

1.6 The Business's relationship with Nexfluence is covered by the Terms of Service for Businesses at https://nexfluence.eu/legal/business-terms (the "Terms for Businesses"). The Creator's relationship with Nexfluence is covered by the Terms of Service for Creators at https://nexfluence.eu/legal/creator-terms (the "Terms for Creators"). Together they are called the "Platform Terms". They cover use of the account, fees, approval, suspension and complaints. Nexfluence's use of personal data is covered by the Privacy Policy. These Deal Terms do not change those documents.

1.7 A Creator may record on the Platform a deal they made with a brand elsewhere. These Deal Terms do not apply to that deal.

1.8 When Nexfluence is the Business. Nexfluence may itself be the Business in a Deal, for example when it runs a campaign for a Client or for a brand it represents. Nexfluence is then a party to that Deal in its role as Business, and everything these Deal Terms say about the Business applies to it, with the differences in clauses 15.7 and 16.1. Disputes on those Deals are decided as clause 20.13 says.

2. Words used in these Deal Terms

In short: Words that start with a capital letter have the meanings below.

Accepted Offer: the Offer that a party accepted to form the Deal (clause 3.3).
Average order value: the average value of one order that the Business gives for the Campaign. It sets the Reserve on a share of sales (clause 15.2(d)).
Bonus: an extra amount paid when a Result reaches a level the Offer names (a "rung") (clause 12.1).
Brand: the brand named in the Offer. The Business may own it or run it for a Client. A Brand is not a party to the Deal.
Brief Summary: a short version of the Campaign Brief shown with the Campaign (clause 5.1).
Business: a company that Nexfluence has approved to use the Platform and that is a party to the Deal. On screen, the Platform sometimes calls the Business "the brand".
Business Fee: the fee a Business other than Nexfluence pays Nexfluence on top of the Creator's Amount (clause 16.1(b)).
Campaign: the Business's campaign that the Deal belongs to.
Campaign Brief: the Business's description of the work it wants.
Cap: the most the Business will pay the Creator under a Deal, if the Offer sets one (clause 14.1). A share of sales needs no Cap, but the Business may set one. Pay per result always has one.
Client: the company that owns a Brand when the Business runs that Brand for it.
Code Window: the period in which a Promo Code counts (clause 12.4).
Content: everything the Creator makes for the Deal, such as posts, stories, reels, videos, images, captions and audio.
Creator: the person with a creator account on the Platform who is a party to the Deal.
Creator's Amount: what the Business owes the Creator under the Deal, before any Fee is deducted (section 16) and before any tax is held back (section 18).
Creator's Fee: Nexfluence's fee to the Creator, deducted from each Payout (clause 16.1(a)).
days: calendar days. Start counting on the day after the event. A period ends at midnight, Riga time, on its last day. Example: a period of 7 days that starts with an event on 1 March ends at midnight on 8 March. The Holding Period is counted differently (clause 14.2).
Deal: the contract formed under clause 3.3.
Deal page: the page for the Deal on the Platform that both parties can see.
Deal Terms: these Standard Deal Terms.
Deal Thread: the message thread for the Deal on the Platform.
Deliverable: one piece of Content the Deal requires, such as one reel or one story.
Fees: the Business Fee and the Creator's Fee (section 16).
Full Brief: the whole Campaign Brief.
Holding Period: the waiting time, set for each Campaign, between Verification and the earliest possible Release (clause 14.2).
KPI (key performance indicator): the measure the pay depends on. Examples are views, reach, engagements, saves, clicks, signups, downloads and sales.
Live Link: the public link to published Content.
Measurement Window: the period in which Results count (clause 13.3).
Money page: the page on the Platform where the Creator sees their Payouts.
Nexfluence: the company named in clause 1.2.
Offer: the offer card in the Deal Thread, with all the terms it shows. These can include the way to pay, amounts, KPI and unit, Bonuses and Cap. A counter-offer is also an Offer. The Campaign Brief, the Release Condition and the Holding Period are settings of the Campaign (clause 4.4).
Open Deal: a Deal that has started (clause 3.3) and is not yet paid in full, cancelled or closed by Support. A Deal ends when it stops being an Open Deal.
Payout: the payment of a released amount to the Creator.
Payout Vendor: Abillio, Nexfluence's payment partner, which holds the money for Deals in escrow and makes the Payouts to Creators (clauses 15.1, 15.4 and 15.5).
Platform: the Nexfluence website and app at nexfluence.eu, the emails it sends, and the Tracked Links at go.nexfluence.eu.
Platform Terms: the Terms for Businesses and the Terms for Creators (clause 1.6).
Preview: a version of a Deliverable sent to the Business for review, as a link (clause 7.2).
Privacy Policy: Nexfluence's privacy policy at https://nexfluence.eu/legal/privacy.
Promo Code: the discount code that links a customer's purchase to the Creator (clause 13.1(b)).
Release: the Platform marking an amount as due for payment to the Creator (section 14).
Release Condition: the event after which money may be released (clause 14.5).
Reserve: the money set aside from the Business's Wallet, in escrow at Abillio, for one Deal (clause 15.2).
Result: a KPI figure recorded for the Deal under section 13.
Roster: the list of Creators a Business works with on the Platform.
Sales Value: the amount defined in clause 13.4.
Serious Breach: breaking section 8, clause 13.9 or a promise in section 23. The other party may then ask Support to cancel the Deal (clause 19.7).
Social Network: a service where the Creator posts, such as Instagram, TikTok or YouTube.
Stay-up Period: the time a post must stay public (clause 10.1).
Support: Nexfluence's support team, at info@nexfluence.eu.
Terms for Businesses and Terms for Creators: see clause 1.6.
Tracked Link: the short link at go.nexfluence.eu that the Platform gives the Creator (clause 13.1(c)).
Usage Tier: the licence the Business gets to use the Content (clause 9.2).
Verification: the moment a Deal becomes verified under clause 13.6. In short, this is when the Business records the first Result or confirms a matching sales report.
Wallet: the Business's record on the Platform, in euro, of the money it has topped up for its Deals (clause 15.1). The Business tops it up by bank transfer to Nexfluence, which passes the money on to Abillio to hold in escrow. The free Wallet balance is the part not set aside as a Reserve for any Deal. The Wallet ledger is the list of entries that make up the balance. On a campaign Nexfluence runs itself, the Wallet is virtual (clause 15.7).
Way to pay: one of the four ways to pay in clause 12.1.
Working days: days other than Saturdays, Sundays and Latvian public holidays.

3. How a Deal is made

In short: The Business can send an Offer only when its free Wallet balance covers it. Either side can counter. When one side accepts the latest Offer, the money is set aside in the same step and the Deal starts.

3.1 The Business sends an Offer to a Creator in the Deal Thread. It can send an Offer only when its free Wallet balance covers what the Offer would set aside (clause 15.2) plus the Business Fee, counting every Creator of an Offer sent to several Creators at once and the Business's other open Offers. If it does not, the Platform tells the Business how much to top up.

3.2 The Creator may accept the Offer, decline it or send a counter-offer. The Business may then accept, decline or counter again. Each new Offer replaces the one before it, and the earlier Offer can no longer be accepted. When the Business accepts a counter-offer, its free Wallet balance must cover it at that moment; otherwise the Platform asks the Business to top up first.

3.3 A Deal is formed when both of these happen:

(a) a party presses Accept on the latest Offer sent to them; and
(b) the Reserve and the Business Fee are set aside from the Business's Wallet, together (clause 15.2).

Normally both happen in the same step: the money is set aside the moment the Offer is accepted, and the Deal starts. If the free Wallet balance no longer covers the Reserve and the Business Fee at that moment, for example because other Offers were accepted first, the acceptance waits as "accepted, waiting for your top-up", and the Deal starts when the Business tops up and the money is set aside. Until the money is set aside:

(i) the Creator may take back the acceptance, and the Business may decline it;
(ii) no Preview, shipment, Result or Release is possible;
(iii) the Platform reminds the Business after 2 days; and
(iv) if the money has not been set aside 7 days after the acceptance, the acceptance lapses and the Creator is told.

3.4 The parties agree that pressing Accept on the Platform is their signature on the Deal. They also agree that it meets any requirement between them for the Deal to be in writing, including under the Latvian Electronic Documents Law.

3.5 An Offer stays open until it is accepted or declined, or the Business takes it back. Nothing is set aside while an Offer is open, but the Business's open Offers count against its free Wallet balance (clause 3.1).

3.6 The Business may take back an Offer at any time until it is accepted. The Creator sees that it was withdrawn.

3.7 Not used.

3.8 How acceptance works.

(a) Before a party presses Accept, the Platform shows the whole Offer and the Campaign Brief shown under clause 5.1.
(b) Until the Offer is accepted, the Business can correct a mistake by taking it back (clause 3.6) and sending a new one. Either party can send a counter-offer.
(c) The Platform stores the Accepted Offer on the Deal page, where both parties can see it while their account is open. After that, a party can ask Support for a copy (clause 4.7).
(d) These Deal Terms can be read, saved and printed at https://nexfluence.eu/legal/deal-terms at any time. Earlier versions are available on request at info@nexfluence.eu.
(e) The Platform works in English and Latvian. These Deal Terms are published in English, and a Latvian version follows (clause 26.5).
(f) The Platform does not yet show a link to these Deal Terms next to Accept. Each party accepted them as part of the Platform Terms when joining, and they apply to every Deal.

4. What the Deal consists of, and the record

In short: A Deal is the Accepted Offer plus these Deal Terms. The Accepted Offer is the written record. The pay terms are fixed when the Deal is made.

4.1 A Deal is made of the following, read together:

(a) the Accepted Offer, including the Campaign Brief as it was shown to the Creator before acceptance (clause 5.1);
(b) these Deal Terms, in the version in force when the Deal was made (clause 27.1).

4.2 If the Accepted Offer and these Deal Terms conflict, the Accepted Offer wins, but only for its structured fields. These are the way to pay, rates, amounts, KPI and unit, Bonuses, Cap and dates. Free text in the Campaign Brief or the Deal Thread never overrides these Deal Terms. Some parts of these Deal Terms cannot be changed by an Offer at all, and win over the Accepted Offer. They are clauses 5.5 and 5.6, sections 8 and 16, clause 9.3, sections 20, 21 and 23, clauses 22.3 and 24.6, and section 28. Each of them says "cannot be changed by an Offer".

4.3 The Accepted Offer is the written record of the Deal. Both parties can see it on the Deal page. The Platform also keeps, where both parties can see them:

(a) the Deal Thread;
(b) the Previews and the Live Link;
(c) the Results, with their source and any evidence.

4.4 The way to pay, rates, amounts, KPI, unit, Bonuses and Cap are fixed when the Deal is made. To change any of them, the parties cancel the Deal (clause 19.6) and agree a new Offer. The Campaign Brief, the Release Condition, the Holding Period and whether a product is shipped are settings of the Campaign, not of the Offer. The Business must not change the Release Condition, the Holding Period or the shipping setting of a Campaign that has an Open Deal, unless the Creator agrees in the Deal Thread. If a change after acceptance harms the Creator, the Creator may open a dispute (section 20).

4.5 Other details, such as a deadline, can change only if both parties agree in writing in the Deal Thread.

4.6 If the Business changes the Campaign Brief after acceptance, the Creator has to follow the change only if they agree to it in the Deal Thread. Otherwise, the Creator follows the Campaign Brief as it was at acceptance.

4.7 Keeping the records. Nexfluence keeps Deal records as follows:

(a) the Accepted Offer, the Deal record, the Wallet entries and the Payout lines: for 5 years from the end of the year of the transaction, as the Latvian Accounting Law requires, or longer where a tax law requires it;
(b) screenshots of Results: our rule is to delete them 12 months after the Campaign ends;
(c) the Deal Thread, the Content links and any dispute: for 5 years from the end of the year in which the Deal ended.

A party whose account is closed can ask Support for a copy of its Deal records during these periods. The Privacy Policy sets out the same periods.

5. The Campaign Brief

In short: The Business describes the work in the Campaign Brief. The Creator sees it before accepting. The brief can never ask the Creator to hide the ad or say untrue things.

5.1 The Creator's view of the brief:

(a) The Creator can read the Full Brief with the Offer, before accepting. Campaigns shown to Creators in Matches show the Brief Summary.
(b) The Full Brief stays on the Creator's Deal page while the Deal is open.

5.2 Not used.

5.3 The Business must make sure that the Offer and the Campaign Brief shown before acceptance show everything that matters to the Creator's decision:

(a) the Deliverables and the Social Networks;
(b) the deadlines;
(c) any product the Creator will receive;
(d) the Usage Tier (section 9);
(e) any exclusivity (section 11);
(f) any limit on what the Creator may post.

5.4 The Campaign Brief may cover:

(a) key messages and topics to avoid;
(b) mentions, tags and hashtags;
(c) the Tracked Link or Promo Code;
(d) formats, Social Networks and the number of posts;
(e) deadlines.

5.5 (Cannot be changed by an Offer.) The Campaign Brief must not require the Creator to:

(a) hide or play down the commercial relationship;
(b) make false or misleading claims;
(c) say they used the product if they did not, or give an opinion they do not hold;
(d) break the law or the rules of the Social Network;
(e) use material that belongs to someone else and that the Creator has no rights to.

5.6 (Cannot be changed by an Offer.) The Business is responsible for the product information and claims it supplies. For any factual claim it asks the Creator to make, the Business must hold evidence that the claim is true.

6. Product shipments

In short: If the Campaign ships a product, the Creator gives an address and the Business ships the product. The Business uses the address only for shipping, and any loss or damage before the parcel arrives is the Business's problem.

6.1 This section applies only when the Campaign ships a product to the Creator.

6.2 After acceptance, the Creator gives a postal address and phone number on the Deal page. The Business may use them only to send the product for this Deal, and may pass them to the courier. The Business must not use them for anything else, such as marketing. For this use, the Business is responsible for them under the GDPR (the EU General Data Protection Regulation; clause 21.6).

6.3 The Platform saves the address the Creator gives. If it needs correcting before the parcel is shipped, the Creator tells the Business in the Deal Thread.

6.4 The Business ships the product by the date in the Offer or, if the Offer gives no date, within 7 days of the later of the Deal starting and receiving the address. It marks the parcel as shipped on the Platform, with tracking where available. The Business marks the parcel as arrived on the Platform when it arrives.

6.5 Who sees the address, and when it is deleted:

(a) The Business sees the address and phone number only on the Deal they were given for. They are never shown on the Roster.
(b) Our rule is to delete them from the Deal 90 days after the product is delivered, or after the end of any return under clause 6.9, if that is later. Support does this by hand.
(c) The Business must delete any copy it made outside the Platform within the same period.

6.6 Parcel not arrived. If the product has not arrived, the Creator tells the Business in the Deal Thread, and may open a dispute with the reason "product not received". If the product arrives late, each Content deadline that depends on it moves back by the same number of days.

6.7 Business does not ship. If the Business has not shipped 14 days after the Creator gave the address, the Creator may ask Support to cancel the Deal, by opening a dispute. The Reserve then returns to the Business's free Wallet balance.

6.8 If the parcel is lost or damaged before it arrives, that is the Business's loss, not the Creator's.

6.9 The Offer or the Campaign Brief says whether the Creator keeps the product. If it says nothing, the Creator keeps it. If the product must be returned, the Business pays for the return.

6.10 If the product is unsafe, faulty or clearly different from its description, the Creator tells the Business in the Deal Thread. The Creator does not have to promote it and may open a dispute.

7. Deliverables and approval

In short: The Creator sends each Preview as a link. The Business approves it, approves it with corrections, or asks for changes. After approval, the Creator posts and submits the Live Link.

7.1 The Accepted Offer and the Campaign Brief set out:

(a) the number and type of Deliverables;
(b) the Social Networks and the Creator accounts to use;
(c) the deadlines.

7.2 Preview. The Creator submits each Preview as a link to a file stored in the Creator's own storage, and makes sure the Business can open it. Nexfluence does not host Content.

7.3 Review. The Business reviews each Preview and chooses one of three outcomes:

(a) Approve: the Creator may post the Preview as it is.
(b) Approve with corrections: the Creator applies the Business's note and then posts, with no second review.
(c) Request changes: the Creator revises the Preview and submits it again. This step may repeat.

7.4 Change requests must be based on the Campaign Brief, on factual accuracy or on the law. They must not ask for a new idea or a different kind of Content. The Creator may refuse a request that goes beyond the Campaign Brief. There is no fixed limit on the number of change requests, but the Business must not use them to avoid approving work that matches the Campaign Brief.

7.5 If the Business does not review. The Business reviews each Preview within 7 days after it is submitted. If it has not, the Creator reminds the Business in the Deal Thread, and contacts Support if there is still no answer. The Creator does not post before approval unless the Business agrees in the Deal Thread (clause 7.8).

7.6 Posting. After approval, the Creator publishes the Content by the deadline, publicly, on the accounts named in the Offer. The post must carry the mark required by section 8. If the Campaign Brief asks for it, the post must also carry the Tracked Link or Promo Code. The Creator then submits the Live Link.

7.7 Anyone must be able to open the Live Link without logging in.

7.8 The Creator must not post before approval, unless the Business agrees in the Deal Thread.

7.9 The Platform emails the Creator a reminder 3 days before a Content deadline. If a reminder does not arrive, the deadline stays the same.

7.10 Content the Business publishes itself (UGC). UGC (user-generated content) here means Content the Business publishes itself, rather than a post on the Creator's accounts. For UGC Offers, the Deliverable is the approved file, delivered by link, and the Creator submits the link to the approved file in the Live Link step. Clause 7.7 and section 10 do not apply. The Usage Tier is the one stated in the Offer. If none is stated, the Business may use the file only on the Brand's own social media accounts, as unpaid posts, for as long as they stay there.

8. Disclosure of advertising (cannot be changed by an Offer)

In short: Every post under a Deal must be clearly marked as advertising, in a language the audience understands. Neither party may weaken the mark.

8.1 Every post published under a Deal must be clearly marked as advertising. This includes posts paid only with product, a discount or commission. The Creator must:

(a) switch on the Social Network's paid-partnership or branded-content label where one exists; and
(b) add a clear mark in the post itself. The mark must:
- (i) be in a language the audience understands: "#reklāma" for an audience in Latvia, "#reklama" for an audience in Lithuania and "#reklaam" for an audience in Estonia;
- (ii) appear at the start of the caption, visible without tapping "more";
- (iii) for a video, be shown clearly in the video, or at the start of the caption;
- (iv) for stories, appear on every frame.

8.2 The Business must not ask the Creator to hide, weaken or remove the mark.

8.3 Not used.

8.4 Both parties must follow the rules that apply to the post. These include:

(a) the Latvian Advertising Law;
(b) the Unfair Commercial Practices Prohibition Law;
(c) EU Directive 2005/29/EC on unfair commercial practices;
(d) the guidance of the Consumer Rights Protection Centre (PTAC); and
(e) the Social Network's rules.

Where the audience is in Lithuania or Estonia, the equivalent rules of that country apply too.

8.5 The Business may only ask for promotion that the law allows for that product and for the Creator's audience. Tobacco, e-cigarettes and related products, prescription medicines, gambling and lotteries, alcohol, food supplements, financial products and crypto-assets may be promoted only where, and as, the advertising rules for that category allow. The Business must set out those rules in the Campaign Brief and is responsible for them. Under the Platform Terms, Nexfluence may refuse Campaigns that break these rules.

8.6 Breaking this section is a Serious Breach (clause 19.7).

9. Ownership and usage licence

In short: The Creator keeps the rights in the Content. The Business gets only the Usage Tier stated in the Offer. If no tier is stated, the Business may only repost the Content without paying to promote it (tier 1).

9.1 The copyright and related rights in the Content belong to the Creator, or to the author the Creator holds the rights from (for example, when the Creator is a company). The Business owns its trademarks, logos, product images and any other material it supplies. The Creator may use the Business's material only for the Deal.

9.2 The Business receives only the licence for the Usage Tier stated in the Accepted Offer. If the Offer names no tier, tier 1 applies. The Offer has no field for the Usage Tier yet, so a tier 2 or tier 3 licence applies only where the Offer or its Campaign Brief states it, with its use, territory, term and payment, and the Creator accepts that Offer on the Platform, or where both parties agree it in writing in the Deal Thread. The parties agree that this acceptance or agreement is a written agreement signed by both of them (clause 3.4). Each tier includes, within its limits, the right to use the Creator's performance in the Content and the Creator's name, likeness and voice as they appear in the Content.

Tier
1. Organic repost only (default)
What the Business may do
Share, repost or embed the Content as published, crediting the Creator, on the Brand's own unpaid ("organic") accounts on Social Networks. Only the Social Network's own share, repost and embed tools may be used. No paid promotion.
Where
Worldwide
For how long
As long as the repost stays on the Brand's own accounts
Tier
2. Paid ads for a period
What the Business may do
Everything in tier 1, plus paid ads for the Brand. The Business may: (a) pay the Social Network to show the post to more people ("boosting"); (b) run the Content as an ad from the Brand's account; or (c) run it as a partnership ad through the Creator's account, if the Creator gives access. Only light edits are allowed: cropping, resizing, subtitles, translated captions and shortening.
Where
The territory stated in the Offer; if none is stated, Latvia, Lithuania and Estonia
For how long
The period stated in the Offer; if none is stated, 3 months from the day the Creator submits the Live Link. Ads must stop when the period ends.
Tier
3. Buyout
What the Business may do
Use the Content for the Brand in any media, paid or unpaid. This includes editing it, combining it with other material, and letting the Client and the Brand's advertising agencies do the same. Only the Business may use the Content in this way, and the Creator may not license it to anyone else, except as clause 9.3(e) allows.
Where
Worldwide, unless the Offer states a territory
For how long
Without time limit, unless the Offer states a period

Tier	What the Business may do	Where	For how long
1. Organic repost only (default)	Share, repost or embed the Content as published, crediting the Creator, on the Brand's own unpaid ("organic") accounts on Social Networks. Only the Social Network's own share, repost and embed tools may be used. No paid promotion.	Worldwide	As long as the repost stays on the Brand's own accounts
2. Paid ads for a period	Everything in tier 1, plus paid ads for the Brand. The Business may: (a) pay the Social Network to show the post to more people ("boosting"); (b) run the Content as an ad from the Brand's account; or (c) run it as a partnership ad through the Creator's account, if the Creator gives access. Only light edits are allowed: cropping, resizing, subtitles, translated captions and shortening.	The territory stated in the Offer; if none is stated, Latvia, Lithuania and Estonia	The period stated in the Offer; if none is stated, 3 months from the day the Creator submits the Live Link. Ads must stop when the period ends.
3. Buyout	Use the Content for the Brand in any media, paid or unpaid. This includes editing it, combining it with other material, and letting the Client and the Brand's advertising agencies do the same. Only the Business may use the Content in this way, and the Creator may not license it to anyone else, except as clause 9.3(e) allows.	Worldwide, unless the Offer states a territory	Without time limit, unless the Offer states a period

9.3 (Cannot be changed by an Offer.) In every tier:

(a) The Business may use the Creator's name, handle, image and voice only as they appear in the Content, and only for the Brand named in the Offer.
(b) The Business must not use the Content to suggest that the Creator endorses anything else. It must not use the Content in a way that harms the Creator's reputation, or in political, adult or gambling advertising.
(c) The Business must not edit the Content in a way that changes its meaning.
(d) The Business must not use the Content to train artificial intelligence, or to make a synthetic or altered version of the Creator's face, body or voice, without the Creator's separate written consent.
(e) The Creator may keep the post on their own accounts, show it in their portfolio and show it on their Nexfluence profile.

9.4 If the Business runs the Brand for a Client, it may let the Client use the licence on the same terms. The Business stays responsible for how the Client uses it.

9.5 Under Latvian law, the author keeps their moral rights. These are the right to be named as the author and the right to stop changes that distort the work. The Creator accepts the edits that the licensed tier allows.

9.6 The Creator must hold the rights to everything in the Content, such as music, fonts and the faces of people in it. Those rights must cover the use the tier allows. Music from a Social Network's library is often licensed only for unpaid posts. For tiers 2 and 3, the Creator must get a music licence that covers paid ads, or remove the music.

9.7 Not used.

9.8 When a licence period ends, the Business stops any new use and ends paid ads. Organic reposts made during the period may stay up.

9.9 The Creator's Amount in the Accepted Offer is the full payment for the licence in the stated tier.

10. Minimum stay-up period

In short: The Creator keeps each post public and unchanged for at least 30 days, with a few exceptions.

10.1 The Creator keeps each published post public and unchanged for at least 30 days from the day the Creator submits the Live Link (the "Stay-up Period"). The Offer may set a longer period; the Offer has no field for it yet, so a longer period must be written in the Campaign Brief or agreed in the Deal Thread.

10.2 During the Stay-up Period, the Creator must not:

(a) delete, archive, hide or make the post private;
(b) edit it to remove the brand mention, tags, mark or link.

10.3 The Stay-up Period does not apply if:

(a) the law or the Social Network requires the post to change;
(b) the Business asks for the change;
(c) the Social Network removed the post for a reason other than the Creator breaking its rules;
(d) keeping the post up puts the Creator's safety at risk.

In case (d), the Creator tells Support as soon as they can.

10.4 A story disappears on its own after its normal time, usually 24 hours. For a story, that time is enough. If the Offer asks for a highlight, the story must stay in the Creator's highlights (the stories kept on their profile) for the whole Stay-up Period.

10.5 If a post is deleted during the Stay-up Period, either party may open a dispute about it (section 20).

11. No exclusivity unless stated

In short: Neither side is tied to the other unless the Deal says so in detail.

11.1 A Deal is not exclusive unless the Accepted Offer says so. Without that, the Creator may work with anyone, including the Business's competitors, and the Business may work with any creator.

11.2 The Offer has no exclusivity field yet. If a Deal is exclusive, the Accepted Offer, its Campaign Brief or a written agreement in the Deal Thread must state:

(a) the products, brands or category it covers;
(b) the Social Networks;
(c) the period; and
(d) the territory.

Exclusivity covers only what is written. If the wording is unclear, it is read in the way that limits the Creator least.

12. Ways to pay

In short: Each Deal uses one of four ways to pay, shown in the Offer in plain words with amounts in euro. Bonuses can be added to any of them. Estimates are not promises.

12.1 Each Deal uses one of four ways to pay. The Offer shows it in plain words, with amounts in euro.

Way to pay
A fixed fee
How the Creator earns
A fixed amount for the Deliverables, once or each month, as the Offer states. No KPI. For a monthly fee, one month is set aside at a time (clause 15.2).
Where the number comes from
Delivery of the Content, then the Release Condition. Verification still needs a Result (clause 13.6).
Way to pay
A share of every sale
How the Creator earns
A percentage of the Sales Value matched to the Creator's Promo Code. There is no Cap unless the Business sets one.
Where the number comes from
The sales report (clause 13.1(b))
Way to pay
A fixed fee plus a share of sales
How the Creator earns
A fixed base plus a percentage of the Sales Value, as the Offer states.
Where the number comes from
Both of the above
Way to pay
Pay per result
How the Creator earns
A rate for each unit of one KPI. Examples: every 1,000 views, 100 engagements, 10 saves, one click, one signup or one download. The Offer states the unit. Only complete units count: at a rate for every 1,000 views, 1,999 views earn the same as 1,000. Pay per result always has a Cap.
Where the number comes from
Section 13

Way to pay	How the Creator earns	Where the number comes from
A fixed fee	A fixed amount for the Deliverables, once or each month, as the Offer states. No KPI. For a monthly fee, one month is set aside at a time (clause 15.2).	Delivery of the Content, then the Release Condition. Verification still needs a Result (clause 13.6).
A share of every sale	A percentage of the Sales Value matched to the Creator's Promo Code. There is no Cap unless the Business sets one.	The sales report (clause 13.1(b))
A fixed fee plus a share of sales	A fixed base plus a percentage of the Sales Value, as the Offer states.	Both of the above
Pay per result	A rate for each unit of one KPI. Examples: every 1,000 views, 100 engagements, 10 saves, one click, one signup or one download. The Offer states the unit. Only complete units count: at a rate for every 1,000 views, 1,999 views earn the same as 1,000. Pay per result always has a Cap.	Section 13

Bonuses. Any of the four ways to pay can carry Bonuses: a set amount paid when a Result reaches a level the Offer names (a rung). Each rung is paid once in each counting window the Offer sets: a month, a post or the whole Deal. Rungs on the same measure must rise.

A Deal made earlier on another model, such as a ladder, a retainer or a fixed fee plus a rate per result, keeps the model it was made on.

12.2 The Offer may show estimated earnings under "What this deal means for you". These are estimates, not promises. The Creator is paid on the actual Results, within the limits in clause 15.3.

12.3 All amounts are in euro and are rounded to the nearest cent. When an amount is exactly half a cent, it goes to the even cent: EUR 10.125 becomes EUR 10.12, and EUR 10.135 becomes EUR 10.14. Rounding happens once, at the end of each calculation. Each Fee is rounded separately, to the nearest cent, with half a cent rounded up.

12.4 Promo Code validity (the Code Window). A Promo Code counts only for sales made during the period the Offer states for it, the "Code Window". If the Offer states no period, the Code Window is the Measurement Window: 30 days from the day the Creator submits the Live Link (clause 13.3). Sales made outside the Code Window are not Results, are not owed, and need not appear in a sales report. The Business may deactivate the Promo Code at its shop when the Code Window ends, and not before, and may not change the discount the code gives while the Deal is open, unless the Deal is cancelled under clause 19 or the Creator agrees in the Deal Thread. The Platform does not enforce the Code Window; the Business applies it when it uploads a sales report.

13. Results: how they are measured and verified

In short: The Business records Results by hand or from a sales report, and both parties can see them. The first Result the Business records verifies the Deal and starts the Holding Period.

13.1 The Offer states the KPI. A Result can come from these sources:

(a) Typed by the Business. The Business records the figure, the date it applies to, and evidence such as a screenshot or link.
(b) Sales report. The Business uploads a report with only these columns: date, Promo Code, discount, quantity and Sales Value.
- (i) The report must not contain personal data of the Business's customers, such as names, email addresses or postal addresses. The Platform may reject a report that has other columns, or delete those columns.
- (ii) The Platform matches Promo Codes to the Creator, ignoring upper and lower case, and adds up the Sales Value.
- (iii) A report the Business confirms replaces the sales figures of earlier reports for the same period, so a sale is never counted twice.
- (iv) Each report should cover all sales from the start of the Code Window, so that nothing is missed.
- (v) Codes that match no Creator are listed for the Business to assign by hand. The Business must check each match before it confirms a report.
- (vi) The Platform does not issue Promo Codes. The Business gives the Creator the Promo Code in the Campaign Brief, in the Deal Thread or outside the Platform. Once a code is recorded for the Creator, the Creator's Money page shows it.
(c) Tracked Link. The Platform counts clicks on the Creator's Tracked Link. It counts at most one click for each visitor in any 24 hours and ignores known bots. To tell visitors apart without a cookie, it uses a scrambled ("hashed"), shortened form of the visitor's IP (internet) address and browser details. It also records which website the visitor came from. The Privacy Policy describes this. For Deals paid on clicks, the clicks are copied into the Deal's Results once a night.
(d) Connected Social Network data. Where the Creator has connected an Instagram, TikTok or YouTube account and the Deal uses it, figures are read from the Social Network and marked so that they can be told apart from figures typed by hand.

13.2 Both parties can see each Result on the Deal page.

13.3 Measurement Window. Results count up to 30 days after the day the Creator submits the Live Link, unless the Offer says otherwise. This is the "Measurement Window". For a share of sales, sales count from the day the Creator submits the Live Link until the Measurement Window ends, or for the Code Window if the Offer sets a different one. The Platform does not enforce the Measurement Window. The Business applies it when it records Results.

13.4 Sales Value means the price the customer paid after discount, excluding VAT and shipping. The Business must upload the Sales Value on this basis. The Platform does not adjust it.

13.5 The Business records Results honestly, completely and promptly, including every sale made with the Creator's Promo Code. It keeps the source records for 12 months after the Campaign ends and shows them to Support on request during a dispute.

13.6 Verification. A Deal is verified when the Business either:

(a) records a first Result on the Deal after the Creator has submitted the Live Link; or
(b) confirms a sales report that matches the Deal.

This applies to every way to pay. For a fixed fee, the Business verifies the Deal the same way, by recording a Result (for example, the post's views). Tracked Link clicks do not verify a Deal. At Verification, the Platform calculates the Creator's Amount and the Holding Period starts.

13.7 Results after Verification. Results recorded after Verification and before Release update the Creator's Amount: the newest figure replaces the earlier one, and the amount owed is calculated again. It can go up or down. A Result recorded after Release does not change the amount released.

13.8 If the Business records nothing. The Business enters the first Result within 7 days after the post goes live (Terms for Businesses, clause 9.1(c)). If it has not, the Creator tells the Business in the Deal Thread, and may open a dispute.

13.9 Fair play.

(a) The Creator must not inflate Results by any artificial means. Examples are bought views or followers, bots, click farms, clicking their own link, and buying with their own Promo Code to earn commission.
(b) The Creator must not post their Promo Code on coupon websites unless the Campaign Brief allows it.
(c) The Business must not under-report or hold back sales, and must not cancel orders to avoid commission.
(d) Breaking this clause is a Serious Breach. Support may reduce the payment or cancel the Deal (section 20).

13.10 A party who thinks a Result is wrong must open a dispute with the reason "numbers wrong" before Release. A dispute opened after Release cannot change the amount released, even if the Payout has not been made yet. For disputes after the Payout, see clause 20.9.

14. Caps, holding periods and release

In short: Money is released only when the Release Condition is met, the Deal is verified, the Holding Period is over and no dispute is open.

14.1 Cap. The Offer may set a Cap: the most the Business will pay the Creator under the Deal. A share of sales needs no Cap, but the Business may set one. Pay per result always has one. The Cap applies to the Creator's Amount, before any Fee is deducted. A Business other than Nexfluence pays the 6% Business Fee on top of the Creator's Amount (clause 16.1(b)), so the most such a Business pays under a Deal with a Cap is the Cap plus 6%. Once the Creator's pay reaches the Cap, more Results add nothing.

14.2 Holding Period. The Business sets the Holding Period for each Campaign. The Platform suggests 0 days, and 30 days for a Campaign with a sales goal, because customers can get refunds. The Holding Period that applies is the one set on the Campaign on the day the Deal is verified (clause 4.4). It starts at the moment of Verification and runs in 24-hour steps. Release can happen at the next nightly run after it ends (clause 14.7).

14.3 During the Holding Period, the Business may upload a corrected sales report. The corrected figures replace the old ones (clause 13.1(b)(iii)), and the Creator's Amount changes to match.

14.4 If a customer gets a refund after Release, that is the Business's loss. Nothing is taken back from the Creator unless the Creator broke clause 13.9 (fair play).

14.5 Release Condition. The Campaign sets one of three conditions:

(a) when the Business approves the Content, including approval with corrections;
(b) when the Creator submits the Live Link;
(c) when the Business confirms after the post is live. This condition is met when the Business verifies the Deal (records the first Result) or presses "Confirm" on the Deal page.

For Deals paid on Results, the condition is Verification.

14.6 Money is released only when all of these are true:

(a) the Release Condition is met;
(b) the Deal is verified;
(c) the Holding Period has ended, or the Business has pressed "Release now" under clause 14.7(a);
(d) no dispute is open.

14.7 Release happens in one of two ways:

(a) the Business presses "Release now" on the Platform. If it does so before the Holding Period ends, the Platform warns it that it gives up the rest of the Holding Period: a refund or a removed post after that no longer changes the Payout; or
(b) the Platform makes the Release automatically in its next nightly run once every condition in clause 14.6 is met.

15. Wallet, Reserve and payment

In short: The Business tops up its Wallet by bank transfer to Nexfluence, which passes the money on to Abillio to hold in escrow. When the Offer is accepted, the Reserve and the Business Fee are set aside in escrow at Abillio. At Release, the Creator's Amount is paid from the Reserve, and anything beyond it from the Business's free Wallet balance. Payouts are made through Abillio, which invoices in the Creator's name and takes care of the Creator's tax.

15.1 Wallet. A Business tops up by bank transfer to Nexfluence's bank account shown on its Wallet page, with its own payment reference. Nexfluence records a top-up when the money arrives, not before. Cards are not accepted. Nexfluence does not keep the money as a deposit: it passes it on to its payment partner Abillio, which holds it in escrow for the Business's Deals. When the Creator accepts, the amount for that Deal is set aside in escrow at Abillio; it is released to the Creator under the Deal, or comes back to the Business's free Wallet balance when the Deal ends without it being paid. The Wallet on the Platform is the Business's record of that money. How the Business gets its free Wallet balance back is set out in the Terms for Businesses.

15.2 Reserve. When a Deal is formed (clause 3.3), the Platform sets aside from the free Wallet balance, in escrow at Abillio, the Reserve for that Deal, and the Business Fee on it, in the same step (section 16). The Reserve is:

(a) the Cap, if the Offer sets one;
(b) otherwise, the fixed fee in the Offer. For a monthly fee, one month is set aside at a time;
(c) in either case, plus one full round of every Bonus;
(d) for a share of sales, which needs no Cap: for each Creator, the larger of EUR 25 and 10% of the Campaign's average order value (EUR 25 if the Campaign gives none). For a fixed fee plus a share of sales, the fixed fee plus that amount. If the Business typed a Cap, the larger of the Cap and that amount is set aside.

The Creator's Fee is never set aside from the Business's Wallet. It is deducted from the Payout (clause 16.1(a)). The Creator sees on the Deal page that money has been set aside for the Deal.

15.3 What is released.

(a) At Release, the Platform works out from the Results what the Deal owes. If it owes less than the Reserve, the difference, with the Business Fee on it, returns to the Business's free Wallet balance.
(b) If it owes more, for example because a share of sales earned more than its Reserve or a Bonus was earned again in a later window, the part beyond the Reserve is paid from the Business's free Wallet balance at Release, with the Business Fee on it. The Business must keep enough free money in its Wallet for this. If the free balance cannot cover it, the Release waits until the Business tops up. The amount stays owed to the Creator, the Business must top up within 14 days after Nexfluence asks, and the Creator may open a dispute (section 20).
(c) Where the Offer sets a Cap, the Creator's Amount never exceeds it (clause 14.1).

15.4 How Creators are paid. Payouts are made through Nexfluence's payment partner Abillio, which issues the invoice in the Creator's name and takes care of the Creator's tax.

(a) After Release, Abillio pays the released amount, less the Creator's Fee (section 16), to the Creator from the money set aside in escrow. The Platform keeps the record of each Payout. The Payout shows the Creator the Creator's Amount, the Creator's Fee and the amount the Creator receives on separate lines. The Creator sees the Payout as paid, and is emailed when it is marked paid.
(b) Each released amount is paid within 14 days after Release, once the Creator has set up payouts with Abillio.
(c) To be paid, the Creator sets up payouts with Abillio in the app (identity check and bank account) and accepts Abillio's own terms; the bank details go to Abillio, not to Nexfluence or to the Business. The Creator should not put bank details in the Deal Thread; if they do, the details are stored with the messages.
(d) The Business does not pay the Creator itself.
(e) If a transfer fails or comes back, Abillio pays it again once the Creator has corrected their details.
(f) If a Payout shows as paid but the money has not arrived, or 14 days have passed since Release without payment, the Creator tells Support or opens a dispute with the reason "payment not received".
(g) If money owed to the Creator is paid late, interest on the late amount is owed at the statutory rate under Latvian law. Where the Creator is a private person, that is the statutory interest under the Civil Law. Where the Creator acts as a business, it is the statutory late-payment interest that implements Directive 2011/7/EU, and the Creator may also claim a fixed EUR 40 for the cost of recovering the debt.

15.5 Abillio.

(a) The Creator agrees that Abillio invoices the Deal in the Creator's name, and the Business accepts Abillio's invoice as the invoice for the Creator's work.
(b) Until the Creator has finished setting up payouts with Abillio, or if the Creator cannot pass its identity check, money released to the Creator stays in escrow and stays owed, and Support works with the Creator and Abillio to have it paid.
(c) Abillio charges Nexfluence about 3% of each Payout. Nexfluence pays it out of the Creator's Fee (clause 16.2(d)).

15.6 A Payout is paid once Abillio has paid the amount due to the Creator under section 16 to the Creator's bank account.

15.7 Campaigns Nexfluence runs itself. On a campaign Nexfluence runs itself, the Wallet is virtual: no Business money is set aside, Nexfluence funds the Deal itself, the Payout goes through Abillio in the same way, and the Creator goes through the same steps as on any other Deal.

16. Fees (cannot be changed by an Offer)

In short: With any Business other than Nexfluence, the Business pays the Creator's Amount plus a 6% Business Fee, and a 6% Creator's Fee is deducted from each Payout: a EUR 100 Deal costs the Business EUR 106 and pays the Creator EUR 94. On a campaign Nexfluence runs itself there is no Business Fee and the Creator's Fee is 4%: a EUR 100 Deal pays the Creator EUR 96. The Creator's rate is fixed when the Creator accepts the Deal. Deals a Creator accepted under the earlier Terms for Creators keep 0%. Each side sees its own fee, not the other's.

16.1 The Fees.

(a) Creator's Fee. A Creator's Fee is deducted from each Payout as Nexfluence's fee to the Creator:
- (i) 6% of the Creator's Amount on a Deal with any Business other than Nexfluence, so a EUR 100 Deal pays the Creator EUR 94;
- (ii) 4% of the Creator's Amount on a campaign Nexfluence runs itself, so a EUR 100 Deal pays the Creator EUR 96.

The rate is fixed on the Deal when the Creator accepts it and never changes afterwards. A Deal accepted with a Business other than Nexfluence under the earlier Terms for Creators (version 1) keeps the 0% it was accepted at, for as long as it runs. From 5 November 2026, a Creator who accepted version 1 must accept the Terms for Creators of 18 October 2026 before accepting a new Offer from a Business other than Nexfluence; until then everything else keeps working, including Deals already accepted and campaigns Nexfluence runs itself (Terms for Creators, section 4.4(b)). The 4% on campaigns Nexfluence runs itself applies under every version.

(b) Business Fee. A Business other than Nexfluence pays the Creator's Amount plus the Business Fee, 6% of the Creator's Amount, to Nexfluence. Both are set aside from the Business's Wallet together when the Deal is formed (clause 15.2), and the rate is fixed on the Deal at that moment. On a campaign Nexfluence runs itself there is no Business Fee. The Business Fee never reduces the Creator's Amount.
(c) There is no campaign fee, no subscription and no fee to join, for either party.

16.2 How the fees are shown and agreed.

(a) Before the Creator accepts, the Offer shows the Creator's Amount, the Creator's Fee (6%, or 4% on a campaign Nexfluence runs itself) and the amount the Creator will receive. The Creator's Deal page and each of the Creator's Payout lines show the same.
(b) By accepting the Offer, the Creator agrees to the deduction. The Creator's contract with Nexfluence for this fee is in the Terms for Creators.
(c) Before the Business sends the Offer, the Platform shows the amount to be set aside, the Business Fee (6% for a Business other than Nexfluence) and the total. The Business's Wallet, its Payout lines and its export show the same. The Business does not see the Creator's Fee or what the Creator receives after it; the Creator does not see the Business Fee.
(d) Abillio charges Nexfluence about 3% of each Payout it makes. Nexfluence pays it itself, out of the Creator's Fee. It is never added to what the Business pays, and never deducted from the Creator beyond the Creator's Fee.
(e) The Creator's Fee is deducted from each Payout Abillio makes (clause 15.4), on every Deal, including campaigns Nexfluence runs itself.
(f) The Fees are stated without VAT. Nexfluence is registered for VAT in Latvia and adds VAT where the law requires it, as the Platform Terms of each side set out.

16.3 Neither side sees the other side's fee on any screen (clause 16.2(c)).

16.4 Tax that Abillio or a party must hold back by law (section 18) is not a Fee.

16.5 Fees are charged only on amounts actually released and paid out. The Business Fee is set aside with the Creator's Amount when the Deal is formed and charged when the Payout is paid. On a partial release (clause 20.6(b)), both Fees are charged only on the part released, and the unused part of the Business Fee returns to the Business's free Wallet balance with the unused Creator's Amount. On cancellation or lapse, no Fee is charged and the whole amount set aside returns.

16.6 Fees change only through a new version of these Deal Terms or the Platform Terms (section 27), never through an Offer. A change never touches a Deal whose rate is already fixed under clause 16.1.

17. Nexfluence's role in payments

In short: Nexfluence keeps the records and passes the money for each Deal on to Abillio, which holds it in escrow and pays it to the Creator once it is released. Nexfluence is not a party to the Deal, except on its own campaigns.

17.1 Nexfluence records on the Wallet ledger:

(a) top-ups, when the money arrives;
(b) Reserves, and what returns to the free Wallet balance;
(c) Releases;
(d) when Release is stopped or allowed again under section 20;
(e) Payouts, and when they are paid.

17.2 Nexfluence passes the money the Business tops up on to its payment partner Abillio, which holds it in escrow. Abillio releases it to the Creator once it is released on the Platform (clause 15.4), or it comes back to the Business's free Wallet balance when the Deal ends without it being paid. Nexfluence does this for both parties, under these Deal Terms and the Platform Terms. How Support decides disputes is set out in section 20.

17.3 On a campaign Nexfluence runs itself, Nexfluence funds the Deal itself, and the Payout goes through Abillio in the same way (clause 15.7).

17.4 Nexfluence's liability to either party, including for these records, is set out only in the Platform Terms.

18. Taxes, invoices and reporting

In short: Each party handles its own taxes. Abillio, which makes the Payouts, issues the invoice in the Creator's name and takes care of the Creator's tax. Nexfluence reports to the tax office where the EU rules require it.

18.1 Each party is responsible for its own taxes, subject to clause 18.2.

18.2 Creators who are private persons. Abillio takes care of the Creator's tax on Payouts, including tax withholding where it applies (clause 15.4). Where Latvian law still requires the Business, as the Creator's contracting party, to hold back tax or report the payment to the State Revenue Service (VID), the Business does so, and the Creator gives the Business the details needed for that. The Business uses them only for that purpose.

18.3 Amounts in the Offer are the full amounts for the Creator's work. If the Creator is registered for VAT and VAT is due on the work, it is a matter between the Creator and the Business, or for Abillio, which invoices for the Creator (clause 15.5(a)). The Platform does not set VAT aside for it.

18.4 Abillio writes the invoice the law requires for the Creator's work, in the Creator's name, using the Business's details (clauses 15.5(a) and 21.5).

18.5 Before the first Payout, Nexfluence or Abillio may ask whether the Creator is paid as a self-employed person, through a company or as a private person, so that the Payout and any invoice are right.

18.6 Reporting to tax authorities. Where the EU rules on reporting platform income (DAC7, Council Directive (EU) 2021/514), as Latvia has implemented them, apply to Nexfluence, Nexfluence collects and reports the information they require, and tells the Creator before it asks for it. The Creator must then give that information. Nexfluence collects none of it today. Abillio may report for Nexfluence where the law allows.

19. Cancellation, silence and exits

In short: What happens when one side goes quiet, cancels or leaves. When a Deal is cancelled, the Reserve returns to the Business's free Wallet balance unless Support decides otherwise.

19.1 Creator does not start. If, 14 days after the Deal starts, the Creator has sent no Preview and has given no address (when the Deal ships a product), the Business may ask Support to cancel the Deal, by opening a dispute. The Reserve then returns to the Business's free Wallet balance.

19.2 Business does not review a Preview. See clause 7.5.

19.3 Business does not ship. See clause 6.7.

19.4 Not used.

19.5 Business cancels. The Business can ask for an accepted Deal to be cancelled on its own only under clause 19.1 or clause 19.12. Otherwise, it must agree the cancellation with the Creator (clause 19.6) or open a dispute (clause 19.7). The Platform has no cancel button for the Business today; Support carries out every cancellation. There is no cancellation fee.

19.6 Both agree. The parties may agree in the Deal Thread to cancel the Deal or to split the Reserve. One of them then opens a dispute with the reason "other", and Support resolves it as agreed, by cancellation or partial release (clause 20.6).

19.7 Serious Breach. If one party commits a Serious Breach, the other may open a dispute and ask Support to cancel the Deal.

19.8 Rosters. The Business may remove a Creator from its Roster at any time. Removing a Creator does not end any Open Deal, and past Deals keep their records. Leaving or being removed from a Roster does not cancel money already owed to the Creator.

19.9 Campaigns. The Business must not complete or archive a Campaign while it has an Open Deal.

19.10 Account deletion.

(a) A party cannot delete their account while money is set aside for, or owed on, any of its Deals, or while a Payout is on its way. A Business also cannot delete its account while a dispute is open. This protects both parties' legal claims and lets Nexfluence meet its legal duties (GDPR Article 17(3)(b) and (e)).
(b) When an account is deleted, Nexfluence erases the personal data it is not required to keep. It keeps the Deal records in clause 4.7 and the Payout lines for the periods stated there, with access restricted, and deletes them when those periods end.
(c) Each party keeps its own copies of Deal records under its own legal duties. Nexfluence cannot delete those copies.

19.11 Effect of cancellation. The Reserve returns to the Business's free Wallet balance unless Support decides otherwise. The Business gets no licence to Content that was never posted or delivered. Content that was posted and paid for keeps its licence under section 9. If Content was posted but the Deal is cancelled and the Creator is not paid, the Business's licence to that Content ends, and it removes its reposts within 7 days, unless Support decides that a partial payment covers that use.

19.12 Creator under 18. If it turns out that a Creator was under 18 when the Deal was made, either party may ask Support to cancel the Deal. The Reserve returns to the Business's free Wallet balance. Money owed for work already done stays owed. The Business gets no licence to the Content beyond what the law allows.

19.13 Not used.

20. Disputes (cannot be changed by an Offer)

In short: Either side can open a dispute, which stops Release on the Platform. Support decides to release, release part or cancel, and writes a note explaining why. The courts stay open to both sides.

20.1 Opening a dispute:

(a) Either party may open a dispute from the Deal page on a Deal that has been accepted, published or verified. On a Deal marked paid, only the Creator may open one, and only with the reason "payment not received" (clause 20.9).
(b) The party chooses a reason from this list, and may add text and links to evidence:
- (i) content not as briefed;
- (ii) post not live;
- (iii) numbers wrong;
- (iv) product not received;
- (v) payment not received;
- (vi) other.

20.2 Opening a dispute stops Release on the Platform: nothing is released until the dispute is resolved, and the money set aside stays set aside. A marked message appears in the Deal Thread, and both parties and Support are emailed.

20.3 Nexfluence encourages the parties to solve the problem together in the Deal Thread first. If they agree a solution, they tell Support.

20.4 Support reviews:

(a) the Accepted Offer and the Campaign Brief;
(b) the Deal Thread;
(c) the Previews and the Live Link;
(d) the Results and their evidence.

Support may ask either party for more information. Each party replies within 5 working days.

20.5 Support aims to reply within 2 working days after the dispute is opened, and to decide within 10 working days after the dispute is opened, or after it receives the information it asked for, if that is later.

20.6 Support makes one of three decisions, and explains it in a note that both parties can see:

(a) release in full: release the money set aside for the Deal, up to what the Deal owes;
(b) release part: release a stated amount, with the rest of the Reserve returning to the Business's free Wallet balance;
(c) cancel the Deal, with the Reserve returning to the Business's free Wallet balance.

Decisions are made by people, not automatically.

20.7 Support decides on the Deal, these Deal Terms and what both sides show, fairly and within the limits of the law. Its decision is an instruction to the Platform about Release. It is not an arbitration award and does not decide the parties' legal rights. There is no appeal to Nexfluence against it, and the Platform carries it out. A party who is unhappy with how Support handled a dispute may complain under clause 20.11.

20.8 A decision does not take away either party's right to go to court (section 28) or to a consumer body, or any other right the law gives them. The Platform does not reverse a Release or Payout that has already happened unless a court orders it.

20.9 After the Payout. On a Deal marked paid, the Creator may open a dispute with the reason "payment not received". It stops nothing, because nothing is left to release. Support looks into the payment and records its view.

20.10 Nexfluence's liability for a dispute decision is set out in the Platform Terms.

20.11 Complaints about Nexfluence itself, including how Support handled a dispute, go to info@nexfluence.eu, under the complaint procedure in the Platform Terms. A Business or a Creator may also ask for mediation with Nexfluence, with a certified mediator that both sides agree on, as the Platform Terms describe. A mediator helps both sides reach an agreement. Each side pays a reasonable share of its cost, as the mediator suggests.

20.12 Nexfluence earns Fees on Payouts (section 16), so it has a financial interest in money being released. Support must decide only as clause 20.7 says. Fees are charged only as clause 16.5 says.

20.13 When Nexfluence is the Business (clause 1.8), a person on Nexfluence's team who is not involved in the Campaign decides disputes on that Deal, under the same rules, and the Creator may go straight to mediation or to court.

21. Personal data between the parties (cannot be changed by an Offer)

In short: Each party uses the other's personal data only for the Deal. The Business sees only what it needs to ship.

21.1 Each party uses personal data it receives through a Deal only for that Deal, and in line with the GDPR.

21.2 The Platform does not show the Business a Creator's login email address, apart from the address the Business itself used to invite the Creator. The Business writes to the Creator in the Deal Thread.

21.3 The Business sees the Creator's postal address and phone number only on a Deal that ships a product (clause 6.5).

21.4 The Business never sees the Creator's earnings from other businesses, the Creator's bank details or what the Creator receives after the Creator's Fee. The Creator gives the bank details to Abillio for Payouts (clause 15.4(c)). The Business sees the Creator's tax details only as clause 18.2 allows.

21.5 The Offer shows the Brand. It does not yet show the Business's legal name, registration number and country. Before accepting, the Creator can ask Support at info@nexfluence.eu for them, and Support tells the Creator. In the Deal Thread, the Creator also sees the contact person's first name.

21.6 Roles under the GDPR:

(a) Each party is separately responsible, as a "controller" under the GDPR, for the personal data it receives from the other through a Deal.
(b) The Business is responsible for the Creator's address and phone number only for shipping. The Privacy Policy gives the Creator the information about this use on behalf of both Nexfluence and the Business.
(c) For personal data in material the Business uploads, such as customer data left in a sales report, Nexfluence acts for the Business under the data processing terms in Schedule 4 of the Terms for Businesses.
(d) Nexfluence's own use of personal data is covered by the Privacy Policy.

22. Confidentiality

In short: The Creator keeps the brief and launch details secret until they are public, and both parties keep the pay terms secret. Nobody is stopped from reporting to a regulator or from marking the ad.

22.1 The Creator keeps the following confidential: the Full Brief, details of products not yet on sale, and launch dates. This lasts until the Business makes them public or the Content goes live.

22.2 Each party keeps confidential the Deal's pay terms and any non-public information about the other party, for 12 months after the Deal ends. A party may share them:

(a) with its advisers;
(b) with tax authorities, any other regulator (such as PTAC or the Data State Inspectorate) or a court;
(c) where the law requires or allows it, including in a report made in good faith or as a whistleblower.

22.3 (Cannot be changed by an Offer.) This section never stops the Creator from disclosing the relationship as section 8 requires.

22.4 Support can access Deal records when needed to run the Platform, resolve disputes or meet legal duties, as described in the Privacy Policy.

23. Each party's promises (cannot be changed by an Offer)

In short: The Creator promises that the Content is theirs and honest. The Business promises that its product and claims are lawful and true. Both promise that they are not under sanctions.

23.1 The Creator promises that:

(a) the Creator is at least 18;
(b) the accounts named are the Creator's own, and any figures the Creator typed are honest;
(c) the Content is the Creator's own work, or the Creator holds the rights under clause 9.6;
(d) the Creator has the written consent of every person who can be recognised in the Content, and of a parent or guardian for anyone under 18. The Creator keeps these consents and shows them to the Business on request;
(e) opinions in the Content are the Creator's real opinions;
(f) the Content follows section 8, the law and the Social Network's rules, and is not unlawful, hateful or deceptive.

23.2 The Business promises that:

(a) it has the right to act for the Brand and, where it runs the Brand for a Client, for the Client;
(b) the product is lawful and safe and matches its description;
(c) the claims it supplies are true and backed by evidence;
(d) the material it supplies does not infringe anyone's rights;
(e) the product may lawfully be advertised in the way it asks;
(f) it will pay what the Deal requires;
(g) everyone who uses its account is authorised to make Deals for it, and it is bound by every acceptance made from its account.

23.3 Sanctions. Each party promises that:

(a) it is not a person on an EU or Latvian sanctions list, and is not owned or controlled by one;
(b) the Deal does not provide advertising or any other service to a Russian entity, or anyone else, where EU sanctions forbid it.

Under the Platform Terms, Nexfluence may block Offers or cancel Deals where there is a sanctions risk.

24. Liability between the parties

In short: Each party pays for loss caused by its own breach, up to a limit. The limits do not apply to serious wrongdoing.

24.1 If a party breaks the Deal, it pays the other party for the loss that results directly.

24.2 The Business pays the Creator's reasonable costs and losses, including reasonable costs of defending the claim, from a claim by someone else or by an authority that arises from:

(a) the Business's product;
(b) claims the Business supplied;
(c) material the Business supplied;
(d) instructions or approvals by the Business that break section 8.

24.3 The Creator pays the Business's reasonable costs and losses, including reasonable costs of defending the claim, from a claim by someone else or by an authority that arises from:

(a) Content that infringes someone's rights;
(b) statements the Creator made outside the Campaign Brief;
(c) Content published without the mark required by section 8.

Under clauses 24.2 and 24.3, fines are covered only to the extent the law allows.

24.4 Neither party pays the other for indirect loss, such as lost profit or lost opportunity, to the extent Latvian law allows.

24.5 The most either party has to pay the other under a Deal, beyond the Creator's Amount itself and any late-payment interest, is the total amount payable to the Creator under that Deal or EUR 500, whichever is higher.

24.6 (Cannot be changed by an Offer.) The limits in clauses 24.4 and 24.5 do not apply to:

(a) loss caused on purpose or through gross negligence (a serious lack of care);
(b) death or personal injury;
(c) amounts owed under the Deal;
(d) costs and losses covered by clauses 24.2 and 24.3;
(e) breaches of section 21;
(f) any other liability that the law, including consumer law, does not allow to be limited.

24.7 Nexfluence's liability to either party is set out only in the Platform Terms.

24.8 Each party tells the other promptly about any claim and takes reasonable steps to limit its loss.

25. Events outside a party's control

In short: Nobody is in breach if something outside their control stops them. Deadlines move back. After 30 days, either side may ask Support to cancel.

25.1 A party is not in breach, for as long as the event lasts, if something outside its reasonable control prevents it from doing what the Deal requires. Examples include:

(a) an outage of Instagram, TikTok or another Social Network, or of the Platform;
(b) natural disasters and war;
(c) action by public authorities;
(d) serious illness or injury of the Creator;
(e) an outage of a bank, of Abillio or of the internet.

25.2 The party affected tells the other in the Deal Thread promptly, and deadlines move back by the length of the delay. If the delay lasts more than 30 days, either party may ask Support to cancel the Deal. Support then decides which part of the Reserve is for work not yet done, and returns that part to the Business's free Wallet balance.

26. Messages and notices

In short: The Deal Thread is the record. Anything agreed elsewhere counts only once it is written in the Deal Thread.

26.1 Messages about a Deal belong in the Deal Thread. The Platform also sends emails as reminders, but the Deal Thread is the record.

26.2 Some clauses need a formal notice, such as a cancellation request. A party gives a notice by posting it in the Deal Thread. It counts as received when it is posted.

26.3 Each party keeps the email address on their account up to date.

26.4 The parties may contact each other outside the Platform. Anything they agree outside the Deal Thread changes the Deal only if it is recorded in the Deal Thread. Nexfluence can only help with payments that are recorded on the Platform.

26.5 These Deal Terms are published in English, and a Latvian version follows. If the English and Latvian versions differ, the English version counts, unless the law requires otherwise.

27. Changes to these Deal Terms

In short: Nexfluence may update these Deal Terms with at least 15 days' notice. A Deal keeps the version that applied when it was made.

27.1 Nexfluence may update these Deal Terms. Each Deal follows the version of these Deal Terms in force when the Deal was made. A later change affects a Deal only if both parties agree to it in the Deal Thread, or if it is only in their favour.

27.2 Nexfluence gives at least 15 days' notice of a change, by email and on the Platform, and 30 days where a change needs time to adjust. The new version applies to Deals made on or after the date in the notice, including Deals made from an Offer sent before that date. The notice period can be shorter only where the law requires it, or to deal with fraud or a security risk. A change to the Creator's Fee applies to a Creator only as clause 16.1(a) and the Terms for Creators say. A change never alters the price or terms of a Deal already accepted, except as clause 27.1 allows, and either party may close its account free of charge before a change applies, as the Platform Terms say.

27.3 Every version has a number and a date. Earlier versions are available on request at info@nexfluence.eu.

28. Governing law and courts (cannot be changed by an Offer)

In short: Latvian law applies, and Latvian courts hear court cases. A consumer keeps the rights and courts of their home country.

28.1 Latvian law applies to every Deal and to these Deal Terms.

28.2 Any court case about a Deal is heard by the courts of the Republic of Latvia, in Rīga. If a party is a consumer, they keep the rights the law of their home country gives them, and the right to go to court there.

29. General

In short: Standard final rules about the whole agreement, invalid clauses, transfers and which duties last after the Deal ends.

29.1 The Accepted Offer and these Deal Terms are the whole agreement between the parties about the Deal. The Platform Terms and the Privacy Policy also apply, as clause 1.6 describes. The Accepted Offer and these Deal Terms replace anything the parties agreed about the Deal outside the Deal Thread. Nothing in this clause limits liability for fraud or intentional misrepresentation.

29.2 If a court finds a clause invalid, the rest of these Deal Terms still apply. The invalid clause is read in the valid way closest to what it meant.

29.3 Neither party may transfer the Deal to someone else without the other's agreement in the Deal Thread. Abillio's role in invoicing and paying (clause 15.5) is not a transfer.

29.4 A party keeps its rights even if it waits before using them.

29.5 Clauses 6.5 and 13.5, and sections 9, 10, 16, 18, 20, 21, 22, 24 and 28, continue after the Deal ends.

29.6 Nexfluence's own rights against each party are set out in the Platform Terms, including changing them, suspending or closing an account, transferring them to a company that takes over the Platform, and Nexfluence's liability. Nexfluence may add, change or remove features of the Platform; that is not a breach of these Deal Terms, and where a change takes away something a party relies on in a Deal already made, the Deal keeps its terms.