Version 2 · 18 October 2026. Nexfluence is a young company. These terms are in force and we keep refining them with our lawyer; where something is still being settled, we say so in the text. Questions: info@nexfluence.eu.

Nexfluence Terms of Service for Creators

A Latvian version of this document follows. Until it is published, this English version applies.

Document
Terms of Service for Creators (creator-terms)
Version
2, of 18 October 2026
What changed from version 1
A 6% fee is deducted from payouts on deals with businesses other than us (sections 4.4 and 13.4). Version 1 deducted nothing on those deals.
Standard Deal Terms (sections 8 to 16)
Version 2
In force from
For creators who join from 20 October 2026, the day they join; for creators who accepted version 1, the day they accept this version, and from 5 November 2026 they need it to accept new offers from businesses other than us (section 4.4(b))
Operator
SIA "Nexfluence"
Earlier versions
On request at info@nexfluence.eu

Document	Terms of Service for Creators (`creator-terms`)
Version	2, of 18 October 2026
What changed from version 1	A 6% fee is deducted from payouts on deals with businesses other than us (sections 4.4 and 13.4). Version 1 deducted nothing on those deals.
Standard Deal Terms (sections 8 to 16)	Version 2
In force from	For creators who join from 20 October 2026, the day they join; for creators who accepted version 1, the day they accept this version, and from 5 November 2026 they need it to accept new offers from businesses other than us (section 4.4(b))
Operator	SIA "Nexfluence"
Earlier versions	On request at info@nexfluence.eu

The short version

This summary, and the "In short" lines at the start of some sections, are not part of the terms. The numbered clauses are the terms.

You must be 18 or older and live in Latvia, Lithuania or Estonia.
We (SIA "Nexfluence") run Nexfluence. A deal is a contract between you and the business named in the offer. We are not a party to your deal, unless we are that business (section 7.3).
On a deal with any business other than us, a fee of 6% is deducted from each payout to you: a €100 deal pays you €94, and that business also pays its own fee to us on top of your amount. On a campaign we run ourselves, as Nexfluence, the fee is 4%, so a €100 deal pays you €96. Either way the offer shows your amount, the fee and what you receive before you accept (section 13.4).
A business can send you an offer only when its wallet holds enough money. When you accept, the money for your deal is set aside in escrow at our payment partner Abillio before any work starts (sections 13.2 and 13.3). We do not hold that money ourselves.
Payouts are made through Abillio, which issues the invoice in your name and takes care of your tax. To be paid, you set up payouts with Abillio in the app (identity check and bank account); your bank details go to Abillio, not to us or to the business (sections 13.5 and 13.8).
Depending on your status, you may still have to declare some income yourself, such as the value of products you receive (section 13.9). We do not give tax advice.
You keep ownership of your content. By default the business may only repost your post on its own social media accounts, without paying to promote it. Anything more, such as paid ads or buying the rights to your content, must be written in the offer.
Mark every post you make for a deal as advertising, even if your only payment is a free product.
We never give a business your email address, your bank details or what other businesses pay you. A business that invited you already has the email address it used.
If something goes wrong on a deal, raise a dispute and Support decides.

1. Who we are and what these terms cover

1.1 Nexfluence is run by SIA "Nexfluence" ("we", "us", "our"), a company registered in Latvia in the Commercial Register kept by the Register of Enterprises of the Republic of Latvia. Our registration number is 40203709513. Our registered address is Brīvības gatve 300-9, Rīga, LV-1006, Latvia. Our VAT number is LV40203709513. You can contact us at info@nexfluence.eu.

1.2 Nexfluence is a web app at nexfluence.eu. Businesses use it to manage the creators they work with, run campaigns and pay creators for their work and results. Tracked links use the address go.nexfluence.eu.

1.3 These terms are the agreement between you and us when you use Nexfluence as a creator. Sections 8 to 16, the Standard Deal Terms, also form part of every deal between you and a business (section 7.5). Businesses agree to separate terms for businesses.

1.4 Our Privacy Policy at https://nexfluence.eu/legal/privacy explains how we handle personal data. Section 20 summarises it.

1.5 These terms are published in English, and a Latvian version follows. If the English and Latvian versions differ, the English version counts, unless the law requires otherwise.

1.6 You accept these terms by ticking a box when you join (section 4.1): when you accept an invitation, or when you apply yourself. The box reads "I am 18 or older, and I agree to the creator terms and the privacy notice", and links to both documents. For the Privacy Policy, ticking the box confirms that you have read it; it is not consent to the uses the Privacy Policy bases on another legal ground. We record the date, the time and the version of these terms you accepted.

1.7 These terms are always available at https://nexfluence.eu/legal/creator-terms, including before you sign up. You can save and print them. Earlier versions are available on request at info@nexfluence.eu.

1.8 We follow the fairness standards of Regulation (EU) 2019/1150 voluntarily. This EU law sets fairness rules for online platforms that businesses use. In particular we give you: (a) 15 days' notice of changes (section 21); (b) reasons when we suspend or end your account (section 18); and (c) a complaints process (section 22).

1.9 If you accepted version 1 of these terms. At your next sign-in we ask you to accept this version and to confirm that you are 18 or older. From 5 November 2026, until you do, you cannot accept new offers from businesses other than us; everything else keeps working (section 4.4(b)). Money already owed to you stays owed.

1.10 If you are a consumer. If you use Nexfluence as a consumer (section 2.6), nothing in these terms takes away a right that consumer law gives you and that cannot be taken away by agreement. In particular, the limits on our responsibility (section 19), the costs rule in section 22.5, the choice of Latvian courts (section 23), our right to suspend or end your account (section 18) and our right to change these terms (section 21) apply to you only as far as the Latvian Consumer Rights Protection Law (Patērētāju tiesību aizsardzības likums) and the EU rules on unfair contract terms (Directive 93/13/EEC) allow. You also keep the protection of the mandatory rules of the law of the country where you live, and the courts of that country (section 23.3).

2. Words we use

2.1 Brand: a name that a business runs campaigns under. One business can have several brands. A brand is not a party to a deal. The business behind it is.

2.2 Business: a company or person that uses Nexfluence to work with creators. We approve every business before it can use Nexfluence.

2.3 Buyout: see section 10.4.

2.4 Campaign: a piece of work a business sets up under one of its brands, with a goal, a brief and a default way of paying.

2.5 Cap: the most a deal's own pay can reach, if the offer sets one. Bonuses come on top of the cap.

2.6 Consumer: a creator who is a private person: you use Nexfluence yourself, not through a company, and you are not registered for a business activity. In your dealings with us under these terms, we treat you as a consumer, and section 1.10 applies to you.

2.7 Deal: an offer that has been accepted in Nexfluence and for which the money has been set aside (section 7.1).

2.8 Preview: a version of your content that you submit to the business for review before you post it (section 8.3).

2.9 End (your account): we close your account for good (section 18).

2.10 Holding period: the number of days after a deal is verified before its money can be released. The campaign sets it: 0 days unless the campaign says otherwise, and 30 days for sales goals. It allows for returns.

2.11 Live link: the link to your published post.

2.12 Nexfluence: the web app at nexfluence.eu, including tracked links on go.nexfluence.eu.

2.13 Offer: a proposal for one deal. It can come from a business, or from you as a counter-offer.

2.14 Open deal: a deal that has been accepted and is not yet paid, cancelled or closed by Support. A deal that is paid, cancelled or closed by Support is a closed deal.

2.15 Outside deal: work you agree with a company outside Nexfluence and record in the app to keep track of it. An outside deal is not a deal under these terms (section 4.6).

2.16 Payout: the payment to you, through Abillio, of what you are owed for a deal.

2.17 Payout provider: Abillio, our payment partner. It holds the money set aside for deals in escrow, makes payouts to creators, issues the invoice in the creator's name and takes care of the creator's tax (sections 13.3, 13.5 and 13.8).

2.18 Promo code: a discount code linked to you, used to match sales to you on deals that pay a share of sales (section 12.3).

2.19 Release condition: the event, set by the campaign, that makes your money ready to be released (section 12.6).

2.20 Released: the money for a deal is ready to be paid to you. Released does not mean paid.

2.21 Reserve: money from the business's wallet set aside in escrow at Abillio for one deal. The app shows it as "Money set aside" (section 13.2).

2.22 Results: the numbers a deal pays on, such as views, clicks, sign-ups or sales.

2.23 Roster: the list of creators a business works with.

2.24 Standard Deal Terms: sections 8 to 16 of these terms (section 7.5).

2.25 Support: our team that answers help requests and decides disputes.

2.26 Suspend (your account): we stop you using your account for a time (section 18).

2.27 Thread: the message conversation attached to each deal.

2.28 Tracked link: a short link on go.nexfluence.eu that counts visits for one deal (section 12.2).

2.29 Verified: a deal is verified when the business records its first result, or confirms a sales report for it (section 12.4).

2.30 Wallet: the business's record, in the app, of the money it has topped up to fund its deals. The business tops up by bank transfer to our bank account; we do not keep that money as a deposit but pass it on to Abillio, which holds it in escrow for the business's deals (section 13.3). On campaigns we run ourselves the wallet is virtual, and we fund the deal ourselves.

2.31 Your amount: what the business owes you for a deal under the accepted offer and the results (section 13.1), before any fee.

3. Who can join

3.1 You must be at least 18 years old. You confirm this with a tick box when you apply, or when you join from an invitation. We may ask you for proof of your age. If we learn that you are under 18, we will end your account under section 18.4(a). Support then decides what happens to your open deals under section 14. Money owed to you for work you have already done stays owed.

3.2 You must live in Latvia, Lithuania or Estonia.

3.3 You join Nexfluence as a person. If you are paid through your own company, you confirm that you may act for it. In these terms, "you" then also means that company.

3.4 You may have only one creator account. Do not open an account for someone else, and do not let anyone else use yours.

3.5 The information you give us must be true, and you must keep it up to date.

4. Your account

4.1 There are two ways to join:

(a) A business invites you by email. You can use Nexfluence as soon as you join. The invitation link works for 14 days. After that, the business can send a new one. The invitation email says which business gave us your email address, and links to our Privacy Policy.
(b) You apply yourself at nexfluence.eu/creators/apply. You then wait until we approve you, usually within one working day. Until then you can finish your profile, but you cannot see offers, deals, Matches or messages, and your public page stays private. If we approve you, we email you. If we decline, we send no email; the app tells you. We can still suspend or end your account later under section 18.

4.2 Accepting an invitation puts you on that business's roster. Being on a roster does not oblige you or the business to offer or accept any deal.

4.3 You sign in with a six-digit code that we email to you. The email says how long the code works. We do not use passwords. Anyone who can read your email can sign in as you. So keep your email account secure, never share a code, and tell us at info@nexfluence.eu if you think someone else has used your account. We will never ask you for your sign-in code.

4.4 Nexfluence is free to join and to use: there is no fee to sign up, to keep a profile or to receive offers. The only fee is the one deducted from your payouts, set out in section 13.4. Which rate applies to a deal depends on the version of these terms you had accepted when you accepted that deal:

(a) If you accepted this version when you joined, you accepted the 6% fee on deals with businesses other than us when you joined.
(b) If you accepted version 1 of these terms, you accepted terms under which nothing was deducted on deals with businesses other than us. From 5 November 2026 you must accept this version before you accept a new offer from a business other than us. We tell you by email, and the app asks you to accept it (section 21.2). Until you accept, everything else stays as it is: every deal you already accepted keeps its terms and its 0% rate, you can work on it and be paid for it, you keep your profile and your messages, and you can accept offers on campaigns we run ourselves at 4%. Accepting never changes a deal you accepted before. If you do not agree, you can close your account free of charge, and money owed to you stays owed (section 21.2).
(c) If we introduce any other new fee for creators, we will tell you under section 21 and ask you to accept it before it applies to you.

4.5 We email you about your account and your deals: new offers, reminders, payments and messages. These emails are part of the service. When you join, you can also tick a separate box: "Send me campaign matches by email". We send those emails only if you ticked it. Every such email will contain a link to stop them. You can also stop them at any time by writing to info@nexfluence.eu.

4.6 You can record outside deals in the app to keep track of them. We take no part in outside deals. We do not check them, and no money for them passes through Nexfluence. Sections 6 to 16 do not apply to outside deals.

5. Your profile and who sees what

In short: businesses see your profile details and, on their own deals, your content and results. We never give a business your email, your bank details or what other businesses pay you.

5.1 Your profile holds your photo, display name, social media handles (Instagram, TikTok, YouTube, LinkedIn), follower counts, bio, country and niche.

5.2 Follower counts you type in, or pick as a range when you apply, are shown as "self-reported". If you pick a range, we store its lowest number. Do not overstate them. You can connect your Instagram, TikTok or YouTube account. We ask your permission first, and the connected numbers may then replace the ones you gave. Today Instagram connects through our partner Phyllo.

5.3 Your public page.

(a) Your profile also has a public page at nexfluence.eu/c/your-link. Anyone with the link can see it. It shows your photo, display name, niche, platforms with follower counts and a short bio.
(b) Your public page is on when you join. You can switch it off, and on again, in your profile at any time ("Show my profile to brands"). While it is off, only businesses you already work with can see you, and the page shows nothing about you.
(c) While your page is on, search engines may list it. You can ask them not to, with "Let search engines find my profile" in your profile. A page that is off is never listed.
(d) Your page has a "Work with me" form. Anyone can use it to send you a message. We store the sender's name, email address and message in Nexfluence and pass them on to you by email.
(e) Your results appear on your page only if you switch them on ("Show what I have driven"). This is off until you switch it on. Your fees are never shown.

5.4 What a business can see about you:

About you
Display name, handles, follower counts, bio, country
Does a business see it?
Yes
When
Wherever you appear to that business: its roster, deals and messages
About you
Your photo
Does a business see it?
Yes
When
Same as above, until the business removes you from its roster (section 5.8)
About you
Your display name, after you answer "Yes" in Matches
Does a business see it?
Yes
When
By email, with the campaign you answered (section 6.1)
About you
Your public page
Does a business see it?
Yes, as can anyone with the link
When
While it is switched on
About you
Your email address
Does a business see it?
Not through Nexfluence. A business that invited you already knows the address it sent the invitation to, and sees it in its list of invitations. Other businesses write to you through the thread
When
Never through Nexfluence, except as described
About you
Your phone number
Does a business see it?
Only together with your shipping address, on a deal that ships a product
When
From when you give it
About you
Your shipping address
Does a business see it?
Only on that deal, never on the roster
When
From when you give it. Our rule is to delete it 90 days after the last shipment is delivered
About you
Your bank and tax details
Does a business see it?
No
When
Never
About you
What other businesses pay you
Does a business see it?
No. A business sees only its own deals with you
When
Never
About you
Your results and content
Does a business see it?
Only for its own deals with you
When
From when you submit a preview

About you	Does a business see it?	When
Display name, handles, follower counts, bio, country	Yes	Wherever you appear to that business: its roster, deals and messages
Your photo	Yes	Same as above, until the business removes you from its roster (section 5.8)
Your display name, after you answer "Yes" in Matches	Yes	By email, with the campaign you answered (section 6.1)
Your public page	Yes, as can anyone with the link	While it is switched on
Your email address	Not through Nexfluence. A business that invited you already knows the address it sent the invitation to, and sees it in its list of invitations. Other businesses write to you through the thread	Never through Nexfluence, except as described
Your phone number	Only together with your shipping address, on a deal that ships a product	From when you give it
Your shipping address	Only on that deal, never on the roster	From when you give it. Our rule is to delete it 90 days after the last shipment is delivered
Your bank and tax details	No	Never
What other businesses pay you	No. A business sees only its own deals with you	Never
Your results and content	Only for its own deals with you	From when you submit a preview

5.5 What you can see about a business:

About the business
Brand logo, brand name, website, one-line pitch
Do you see it?
Yes
When
From the invitation or the first offer, and on every deal, thread and payment
About the business
Legal business name, country and registration number
Do you see it?
On request
When
The offer does not show them yet. Ask us at info@nexfluence.eu and we tell you, before you accept
About the business
Contact person's first name
Do you see it?
Yes
When
In the thread, as the sender's name. Never their email
About the business
Owner's email, notification email, team members
Do you see it?
No
When
Never. You write through the thread
About the business
Wallet balance, budgets, the business's fees, other creators' deals
Do you see it?
No
When
Never. You see only your own deal's terms and payouts
About the business
Campaign brief
Do you see it?
Yes
When
A summary before you accept. The full brief after you accept

About the business	Do you see it?	When
Brand logo, brand name, website, one-line pitch	Yes	From the invitation or the first offer, and on every deal, thread and payment
Legal business name, country and registration number	On request	The offer does not show them yet. Ask us at info@nexfluence.eu and we tell you, before you accept
Contact person's first name	Yes	In the thread, as the sender's name. Never their email
Owner's email, notification email, team members	No	Never. You write through the thread
Wallet balance, budgets, the business's fees, other creators' deals	No	Never. You see only your own deal's terms and payouts
Campaign brief	Yes	A summary before you accept. The full brief after you accept

5.6 Nothing from one deal is shown in another deal.

5.7 Support can technically see all data in Nexfluence. Support opens a thread only when you or the business ask for help, raise a dispute or report abuse, or when the law requires it. No business or creator has this access.

5.8 If a business removes you from its roster, it no longer sees your photo there. Records of your past deals with that business stay, for both of you.

6. Campaigns and offers

6.1 In the Matches section of your app you may see open campaigns from approved businesses you have no deal with. Each one shows a summary of the brief and how the campaign pays. You can answer "Yes" or "Not for me". A "Yes" sends the business an email with your display name and the campaign. A "Yes" is not a deal. Neither you nor the business has to do anything because of it.

6.2 We show Matches in this order:

(a) best fit first. Fit compares your niche with the brand's categories;
(b) if two campaigns fit equally, the one with the sooner content deadline comes first;
(c) campaigns we cannot score for fit come last.

Businesses cannot pay to be shown higher.

6.3 An offer shows:

(a) the brand, and the business behind it (section 5.5);
(b) the campaign brief: a summary before you accept, and the full brief after you accept;
(c) how you are paid: one of the ways to pay in section 6.4, and any bonuses;
(d) the amounts or rates, the result the deal is measured on, and any cap;
(e) the holding period;
(f) the deadlines;
(g) whether the business ships you a product;
(h) your amount, the fee (6% with a business other than us, 4% on a campaign we run ourselves) and what you receive (section 13.4);
(i) any extra rights to use your content (section 10) and any longer period the post must stay up (section 11). The offer has no fields for these yet, so they must be written in the thread and agreed by both of you.

6.4 There are four ways to pay:

(a) a fixed fee: one fixed amount, or a fixed amount each month;
(b) a share of every sale: a percentage of the value of the sales matched to your promo code. It has no cap unless the business adds one;
(c) a fixed fee plus a share of sales;
(d) pay per result: a set amount for each view, click, sign-up or other result the offer names.

Any of them can carry bonuses: a set amount paid when a result reaches a level the offer names (a rung). Each rung is paid once in each period the offer sets, and rungs on the same measure must rise. A deal made earlier on another way to pay keeps the way it was made on.

6.5 We may show you an estimate or an example of what you could earn. Estimates and examples are a guide only. They are not a promise from us or from the business.

6.6 How a deal is made.

(a) You open the offer and read it, including the business's details and the brief summary.
(b) You can accept it, decline it, or make a counter-offer. You can edit a counter-offer before you send it. Counter-offers can go back and forth in the thread.
(c) A counter-offer replaces the earlier offer.
(d) Nothing binds you until you press "Accept". Until then you can check and correct everything.
(e) When you accept an offer, or the business accepts your counter-offer, your acceptance is recorded and the money is set aside in the same step (section 6.7). The deal is stored on the deal page, where both of you can see it at any time (section 7.4).
(f) Nexfluence is available in English and Latvian.

6.7 A business can send an offer only when the free money in its wallet covers it, counting every creator it sends the offer to and its other open offers. When you accept, the money for your deal is set aside from the business's wallet, in escrow at Abillio, in the same step: the amount section 13.2 sets, and the business's own fee, together. If the business's wallet is short at that moment, your acceptance waits as "accepted, waiting for top-up", and the deal starts when the business tops up. While it waits, you can take back your acceptance, the business can decline it, and there are no previews, shipments, results or payments on it. We remind the business after 2 days. If the money has not been set aside 7 days after your acceptance, your acceptance lapses and we tell you.

6.8 A business may take back an offer at any time until it is accepted. You see that it was withdrawn.

6.9 Read the offer carefully before you accept, including who the business is. Once you have accepted and the money has been set aside, the deal is binding (section 7).

7. The deal: a contract between you and the business

In short: a deal is a contract between you and the business named in the offer. We run the platform and keep the record. The money set aside for your deal is held in escrow by our payment partner Abillio, not by us. If we are the business, we are a party too.

7.1 When you accept an offer, or the business accepts your counter-offer, and the money is set aside for it (section 6.7), you and the business have made a contract (the "deal"). The parties to the deal are you and the business named in the offer (section 6.3(a)). We are not a party to the deal, except as section 7.3 says.

7.2 Our role is to run the platform on which the deal is made, recorded and managed. We keep the record, count visits on tracked links, calculate what is owed and handle disputes. We do not hold the money for your deal: we pass the business's top-ups on to our payment partner Abillio, which holds the money set aside for your deal in escrow and pays it to you once it is released (sections 13.3 and 13.5).

7.3 Deals where we are the business. Where the business named in the offer is SIA "Nexfluence", for example on campaigns we run for brands we represent, we are a party to the deal. For those deals:

(a) section 13.12, section 19.3(a) and the limit in section 19.4 do not apply to money we owe you under that deal;
(b) disputes are decided by a person on our team who is not involved in the campaign, and section 14.4 does not stop you going straight to mediation or court.

7.4 The record of the deal.

(a) The accepted offer, as saved in Nexfluence, is the written record of the deal. Both you and the business can see it at any time on the deal page.
(b) Today, the way to pay, the amounts or rate, any bonuses and any cap are fixed when the deal is made. The brief, the holding period and the release condition come from the campaign, and the business can still change them after you accept. If a change after acceptance harms you, tell the business in the thread, and raise a dispute if needed.
(c) The messages in the thread are evidence of what you agreed. They do not change the deal on their own.
(d) A change to the amount, the result measured, the deadlines or the rights to use your content counts only if one of you proposes it clearly in the thread and the other clearly accepts it there. Today such a change does not change the amounts set aside or owed in Nexfluence. To make Nexfluence reflect it, ask Support (section 15.7).

7.5 The Standard Deal Terms. Sections 8 to 16 are the Standard Deal Terms, version 2. They apply to every deal unless the accepted offer says otherwise. Businesses agree to the same Standard Deal Terms in their own terms. If the offer and the Standard Deal Terms differ, the offer applies. However, no offer can remove your duty to mark advertising (section 9) or any right the law gives you.

7.6 Law and courts for the deal. Unless the offer says otherwise, Latvian law applies to the deal, and the courts of the Republic of Latvia, in Rīga, decide disputes about it. If you or the business is a consumer, the laws that protect consumers in that person's home country, and the courts of that country, still apply.

7.7 You work for the business as an independent creator. You are not an employee of the business or of us. You decide how to create your content within the brief. Nothing in these terms or in a deal makes you an employee, partner or agent of the business or of us.

7.8 You are free to work with any business, including outside Nexfluence, unless an accepted offer says otherwise (for example, a period when you agree not to work with competing brands). You may contact any business directly, outside Nexfluence, including businesses you met here. Deals made that way are outside deals. The records, reserves, disputes and support in these terms do not cover them.

Standard Deal Terms (sections 8 to 16)

8. Doing the work

8.1 Do the work that the accepted offer and the brief describe, on the platforms and by the deadlines they set. We email you a reminder three days before a deadline. A reminder is a courtesy: if you do not receive one, the deadline stays the same.

8.2 If a deal ships a product, we ask for your shipping address and phone number when you accept. We use them only for that deal and share them only with that business (section 5.4). The offer says whether you keep the product. If a product does not arrive, tell the business in the thread, and raise a dispute if needed.

8.3 If the deal needs a preview, submit a link to it in your own storage (for example, a cloud drive). We do not store your photos or videos. We store only the statistics screenshot you submit (section 8.6).

8.4 The business reviews your preview in one of three ways:

(a) approve it;
(b) approve it with corrections: you make the listed corrections and post without sending the preview again;
(c) ask for changes with a note: you change the preview and submit it again.

8.5 If the business has not reviewed your preview within 7 days after you submit it, remind it in the thread, and contact Support if it still does not answer. Do not post before the business has approved it, unless it agrees in the thread.

8.6 Post on your own account. Then submit the live link, with a screenshot of the post's statistics if you have one. The post must be public so that the business can see it.

8.7 Your content must:

(a) follow the brief;
(b) be your own work, or use only material you have the right to use, such as music, images and other people's work;
(c) include other people only with their consent;
(d) be lawful and not misleading;
(e) follow the rules of the platform you post on;
(f) if the product is regulated, such as alcohol, food supplements or financial products, follow the rules that apply to it, including any the brief names.

8.8 Regulated products. For alcohol, food supplements, financial products and other products with their own advertising rules, the business must set out the legal rules in the brief and is responsible for them.

8.9 Only say things about a product that are true and that you believe. A brief may ask you to say something you believe is untrue, or to do something that would break the law. If so, tell the business in the thread, and contact Support if needed. You may refuse that part of the brief. Refusing it does not break the deal.

9. Marking paid content as advertising

9.1 Every post you make under a deal is advertising, and your audience must be able to see that straight away. This includes posts where your only payment is a free product.

9.2 For every such post:

(a) use the platform's own "paid partnership" label where the platform has one; and
(b) add a clear label in your audience's language: "#reklāma" for an audience in Latvia, "#reklama" for an audience in Lithuania and "#reklaam" for an audience in Estonia. Put it at the start of the caption. In a video, you may instead show it clearly in the video.

We recommend that you also name the brand in the label, for example "#reklāma @brandname".

9.3 These are not enough:

(a) a label hidden among many hashtags;
(b) a label only in the comments;
(c) a vague label on its own, such as "#sp" or "#collab", or "#ad" alone for an audience in Latvia.

9.4 The Latvian Advertising Law requires this. So do the EU rules on unfair commercial practices (Directive 2005/29/EC). Latvia applies those rules through its Unfair Commercial Practices Prohibition Law. The Consumer Rights Protection Centre (PTAC) explains these rules for creators in its published guidance. If you live outside Latvia, the equivalent rules of your country also apply.

9.5 The business is also responsible for making sure that posts under its deals are labelled. A business must never ask you to hide or weaken the label. If one does, you must still label the post, and please tell Support.

9.6 Not used.

9.7 You are responsible for labelling your own posts. If you do not, the business may raise a dispute, and we may suspend or end your account under section 18.

10. Your content and how the business may use it

In short: you keep your content. By default the business may only repost your post, unchanged, on its own social media, without paying to promote it. Anything more must be in the offer.

10.1 You keep ownership of your content. Copyright and all other rights in the content you create stay with you. Your rights move to the business only if the accepted offer clearly includes a buyout (section 10.4).

10.2 When you post under a deal, the business may repost or share that post. This is the "organic repost" licence. Unless the offer says otherwise:

(a) the post must stay unchanged and credit you;
(b) the business may use it only on its own social media accounts, without paying to promote it;
(c) the licence covers the whole world and lasts for as long as the repost stays on the business's own accounts;
(d) it is non-exclusive: you can still use your post and let others use it;
(e) the deal amount pays for it. There is no separate payment.

10.3 Unless the offer clearly allows it, the business must not:

(a) use your content in paid advertising, including boosting your post or running ads through your account (sometimes called whitelisting, Spark Ads or partnership ads);
(b) edit or cut your content, or combine it with other material;
(c) use your content in any other media, such as print, TV, outdoor ads or packaging;
(d) use your name, face or voice beyond the reposted post;
(e) claim ownership of your content.

10.4 The business gets extra rights only if the accepted offer states them. The offer must say which use, for how long, where and for what payment. A wider licence, such as paid ads or a buyout, applies only where the offer states it and you accept that offer in Nexfluence. You and the business agree that accepting an offer in Nexfluence is a written agreement between you under the Latvian Electronic Documents Law. A buyout is a transfer of, or an exclusive licence to, the economic rights in your content, such as the rights to copy, share and adapt it. Your personal (moral) rights as the author, such as the right to be named and to object to distortion of your work, always stay with you.

10.5 If the deal is cancelled. If a deal is cancelled and you are not paid, the business's right to use your content from that deal ends. It must remove its reposts within 7 days, unless Support decides that a partial payment covers that use.

10.6 You allow us to store, copy, show and process what you submit, as far as we need to run the service. This includes your profile, links, captions, screenshots and messages. It covers showing them to the business on the deal, showing your public page while it is switched on, calculating results, and deciding disputes. We do not pay for this, and you can still let others use the same material. This permission ends when the data is deleted under the Privacy Policy, except for records we must keep by law.

10.7 You confirm that you may give these rights, and that your content does not use anyone else's work, image or rights without permission. If this is not true, you are responsible for the loss it causes, as far as Latvian law makes you responsible.

11. Keeping the post up

11.1 Keep each post public on your account for at least 30 days after you post it, or longer if the offer says so. The offer has no field for a longer period yet, so a longer period must be written in the thread and agreed by both of you.

11.2 If you delete, archive or hide the post within that time, the business may raise a dispute (section 14).

11.3 You have not broken this rule if:

(a) the platform removes the post;
(b) the law requires you to remove it; or
(c) the business asks you to remove it.

11.4 After that time you may remove the post.

12. Results and verification

In short: on results deals, results set what you earn. Every deal, including a fixed fee, is released only after the business records a result, the release condition is met and the holding period ends. Released does not mean paid.

12.1 Results come from:

(a) numbers the business enters;
(b) sales reports the business uploads, where sales are matched to your promo code;
(c) visits counted through the deal's tracked link; and
(d) numbers from the social media accounts you connected, where the deal uses them.

The live link and statistics screenshot you submit help the business enter the right numbers.

12.2 A deal may have its own tracked link on go.nexfluence.eu. It counts one visit for each person each day and sets no cookie. To count visits, it keeps a shortened, one-way coded (hashed) form of the visitor's IP address and browser details, and the website the visitor came from. This is still personal data of the people who click, and our Privacy Policy covers them. Do not click your own links repeatedly, use bots, or pay or trick people into clicking. We may leave out visits that look automated or fake.

12.3 On a deal that pays a share of sales, the business uploads a sales report, and sales are matched to your promo code (capital letters do not matter). You earn the offer's percentage of the value of the sales matched to your code. Uploading a report for the same period again replaces the earlier figures and never counts a sale twice. Today the business gives you your promo code outside Nexfluence. If a code is recorded for you, your Money page shows it. The business can also match sales by hand under codes that were not matched to you automatically.

12.4 Your money goes through these steps:

(a) Set aside: when you accept and the money is set aside, and the deal starts (section 13.2).
(b) Verified: when the business records the first result for the deal after your post is live, or confirms a sales report that matches your code. This applies to every deal, including fixed fees.
(c) Holding period: starts when the deal is verified. The campaign sets it: 0 days unless the campaign says otherwise, and 30 days for sales goals, because customers can return goods.
(d) Released: when the release condition is met and the holding period has ended (section 12.6).
(e) Paid: when Abillio makes the payout to you and it is marked as paid (section 13.5).

12.5 On deals that pay on results, the amount owed is calculated from the results and the offer's rate, up to any cap, plus any bonuses earned. If the business does not record a result, your deal cannot be verified or released, even on a fixed fee. If that happens, tell the business in the thread, and raise a dispute if needed.

12.6 Release.

(a) The campaign sets the release condition. It can be: (i) the business approving your content; (ii) you submitting the live link; or (iii) the business confirming after the post is live. For deals that pay on results, it is verification.
(b) Release happens overnight on its own, or earlier when the business presses "Release now".
(c) Released means the money is ready to be paid to you. It does not mean you have been paid. The payout follows under section 13.5.
(d) What was set aside and not earned is released back to the business's free balance at release.

12.7 Until release, the business can enter a new result. The newest result replaces the earlier one, and the amount owed is calculated again. It can go up or down, for example if the business's sales report shows returns during the holding period.

12.8 If you think the numbers are wrong, say so in the thread first. If that does not solve it, raise a dispute with the reason "numbers wrong".

12.9 Your promo code works for a set time. A promo code counts only for sales made during the period the accepted offer states for it. If the offer states no period, it is 30 days from the day your post goes live. Sales outside that period are not results of the deal and are not paid. The business may switch the code off at its shop when the period ends, but not before, and it may not change the discount while the deal is open, unless the deal is cancelled or you agree in the thread. Check the period before you accept, and tell your followers when the code stops working.

13. Getting paid

In short: when you accept, the money for your deal is set aside in escrow at our payment partner Abillio. Once it is released, Abillio pays it to you, issues the invoice in your name and takes care of your tax.

13.1 The business owes you your amount for a deal. Your amount is set by the accepted offer and by the results under section 12. All amounts are in euro.

13.2 Money set aside.

(a) When you accept, money in the business's wallet is set aside for the deal, in escrow at Abillio, in the same step, the deal starts, and you see "Money set aside". If the wallet is short, the deal waits until the business tops up (section 6.7).
(b) What is set aside: the cap if the offer has one, otherwise the fixed fee, plus one full round of any bonuses, plus the business's own fee.
(c) On a deal that pays a share of sales, a reserve is set aside for you: the larger of €25 and 10% of the campaign's average order value. If the business typed a cap, the larger of the cap and that reserve is set aside. A share of sales has no cap unless the business adds one, so you can earn more than the reserve.
(d) If you earn more than was set aside, for example commission beyond the reserve, the rest is paid at release from the business's free balance. The business must keep enough there. If there is not enough, the business still owes you the rest and must top up within 14 days after release so that it can be paid to you through Abillio; we tell the business and you can raise a dispute (section 13.7).

13.3 Where the money is. A business tops up by bank transfer to Nexfluence's bank account, with its own reference. We do not keep the money as a deposit: we pass it on to our payment partner Abillio, which holds it in escrow for the business's deals. The wallet in the app is the business's record of that money, and we record a top-up only when the money has arrived. When you accept, the amount for your deal is set aside in escrow at Abillio; it is released to you under the deal, or comes back to the business's free balance when the deal ends without it being paid, or as Support decides in a dispute. On a campaign we run ourselves (section 7.3), the wallet is virtual: no business money is set aside, we fund the deal ourselves, and your payout goes through Abillio the same way and through the same steps as on any other deal.

13.4 Fees.

(a) The payout fee. A fee is deducted from each payout to you:
- 6% on a deal with any business other than us, so a €100 deal pays you €94;
- 4% on a campaign we run ourselves, as Nexfluence (section 7.3), so a €100 deal pays you €96.

The rate is fixed on the deal when you accept it and never changes afterwards. A deal you accepted with a business other than us before you accepted this version keeps the 0% it was accepted at, for as long as it runs. Before you accept, the offer shows your amount, the fee and what you receive; the deal page and each payout show the same. If you accepted version 1 of these terms, from 5 November 2026 you must accept this version before you accept a new offer from a business other than us (section 4.4(b)). The 4% on campaigns we run ourselves applies under every version.

(b) What the business pays. A business other than us pays the deal amount plus its own fee to us (6% of the deal amount, under the terms for businesses). That fee is set aside from the business's wallet together with your amount when you accept, and it never reduces what you receive; your own fee in (a) is separate from it. On a campaign we run ourselves there is no business fee. A business does not see what you receive after any fee of yours.
(c) The payout provider. Abillio charges us about 3% of each payout it makes. We pay that ourselves, out of our fee in (a). It is never deducted from you on top of that fee, and never charged to the business.
(d) VAT. Our fees are stated without VAT. We are registered for VAT in Latvia, and we add VAT where the law requires it.
(e) There is no other fee: no fee to join, no subscription and no campaign fee.

13.5 How you are paid. Payouts are made through our payment partner Abillio, which issues the invoice in your name and takes care of your tax. To be paid, you set up payouts with Abillio in the app, from your Money page (identity check and bank account). Your bank details go to Abillio, not to us or to the business. After release:

(a) Abillio pays the released money to your bank account, less the fee in section 13.4(a);
(b) the payout is recorded in the app, and you see it as paid; and
(c) we email you when it is marked paid.

Do not put bank details in the thread. If you do, they are stored with your messages (section 20).

13.6 When you must be paid. Released money is paid to you through Abillio within 14 days after release or, if you have not yet set up payouts with Abillio, within 14 days after you finish setting them up. Anything a business still owes you beyond what was set aside (section 13.2(d)) it must top up within 14 days after release. If a payment is late, interest on the late amount is owed at the statutory rate under Latvian law. If you are a private person, that is the statutory interest under the Civil Law. If you act as a business, it is the statutory late-payment interest that implements Directive 2011/7/EU, and you may also claim a fixed EUR 40 for the cost of recovering the debt.

13.7 If you are not paid. Tell us, or the business in the thread, if:

(a) a payout shows as paid but the money has not reached you; or
(b) 14 days have passed since release and you have not been paid.

If that does not solve it, raise a dispute with the reason "payment not received" (section 14).

13.8 Abillio. Abillio is a payment partner based in Rīga. You set up payouts with Abillio from your Money page, under Abillio's own terms, which you accept separately. Abillio:

(a) checks your identity;
(b) holds your bank details, which we never see;
(c) issues the invoice for your work, in your name;
(d) takes care of your tax on payouts, including withholding where it applies; and
(e) pays the money to your bank.

In addition:

(f) until you have finished setting up payouts with Abillio, or if you cannot pass its identity check, money owed to you stays owed and stays in escrow at Abillio; tell us, and we help you sort it out with Abillio;
(g) we share with Abillio only what it needs to set up your payouts and pay you: your sign-in email, the details you enter in the payout form, and for each payout the amount and the deal it is for.

13.9 Taxes. Depending on your status, tax may have to be withheld from your payment, or you must declare and pay tax and social contributions yourself. This can include the value of products you receive. You may need to register, for example as a person doing business activity. Abillio takes care of the tax on your payouts: it issues the invoice in your name and withholds tax where it applies. Products you receive do not pass through Abillio, so you may have to declare their value yourself. We do not give tax advice.

13.10 Reporting your earnings to tax authorities. EU tax rules (DAC7, Council Directive (EU) 2021/514) may require platforms to collect information about the people they pay and report it to the State Revenue Service (VID), which shares it with the tax authority of the country where you live. When those rules apply to us, we collect and report the information they require, and we tell you before we ask you for it. You must then give us that information when we ask. We collect none of it today.

13.11 Before your first payout, we or Abillio may ask whether you are paid as a self-employed person, through a company, or as a private person, so that the payout and any invoice are right.

13.12 Money set aside for your deal is paid to you through Abillio once it is released (section 13.5). We are not responsible if a business fails to pay you money it owes you beyond what was set aside (section 13.2(d)), or if a business acts against the deal in another way (section 19), except where we are the business (section 7.3). We help through the thread, disputes and Support.

14. Disputes about a deal

In short: either side can open a dispute. Release stops and Support decides, with a written note. You can still go to court or try mediation.

14.1 You or the business may raise a dispute from the deal page:

(a) on a deal that has been accepted, published or verified; or
(b) on a deal marked paid, but only you, and only with the reason "payment not received".

You cannot raise a dispute on an offer. Choose a reason: content not as briefed, post not live, numbers wrong, product not received, payment not received, or other. Add an explanation and up to five evidence links.

14.2 Opening a dispute stops release in Nexfluence. Nothing is released until the dispute is resolved. A message in the thread shows that a dispute is open, and we email you, the business and Support. Exception: a dispute about "payment not received" on a deal marked paid stops nothing, because nothing is left to release. Support then looks into the payment and records its decision.

14.3 Support decides the dispute in one of three ways:

(a) release all the money;
(b) release part of it, stating the amount; the rest is released back to the business's free balance; or
(c) decide that nothing is owed: the money set aside is released back to the business's free balance.

Support decides on what both of you show, fairly and within the limits of the law, and explains the decision in a note that both of you see. Decisions are made by people, not automatically.

14.4 What a decision means. You and the business agree that Support decides whether, and how much, money is released in Nexfluence. A Support decision is not an arbitration award. A decision to release releases that amount, and it is then paid to you under section 13.5. You cannot ask us to change a Support decision on a dispute. You can complain under section 22 about how we handled it. A decision does not take away your right, or the business's, to go to court or to a consumer body (section 22.4). You can also try mediation with the business.

14.5 Not used.

14.6 Please try to solve problems in the thread first. If there is a dispute, give Support honest information and answer its questions.

14.7 If we are the business on the deal, section 7.3(b) applies.

14.8 Complaints about us, rather than about the business, follow section 22.

15. Cancellations and silence

In short: before the money is set aside, either side can step back. After that, a deal ends early only through Support, by agreement or by a dispute decision.

15.1 An offer stays open until you accept or decline it, or the business takes it back.

15.2 A business may take back an offer until it is accepted (section 6.8). Until the money has been set aside, you can take back your acceptance (section 6.7).

15.3 Not used.

15.4 If the business does not review your preview, section 8.5 applies.

15.5 Not used.

15.6 Not used.

15.7 In all other cases, a deal can end early only if: (a) you and the business both agree in the thread; or (b) Support decides so in a dispute. Today, an agreed change or cancellation takes effect in Nexfluence only through Support: raise a dispute with the reason "other" and say what you both agreed.

15.8 Not used.

15.9 If a deal is cancelled after you posted, section 10.5 applies.

16. Rosters

16.1 Not used.

16.2 A business may remove you from its roster. Your history with it stays: past deals, content records, results and payouts remain on record for both of you.

16.3 Leaving a roster or being removed from one does not cancel money already owed to you for a deal.

End of the Standard Deal Terms.

17. Rules of conduct, illegal content and how we moderate

17.1 You must not:

(a) give false information about your identity, age, audience or results;
(b) buy followers or engagement, or fake results in any other way;
(c) use bots on tracked links, or use your promo code in a way the offer does not allow, for example by posting it on coupon sites when the offer does not allow that;
(d) post or send anything unlawful, hateful, harassing or threatening;
(e) share sign-in codes, or try to reach accounts or data you are not meant to see;
(f) copy data from Nexfluence in bulk, overload it, or interfere with how it works;
(g) use Nexfluence to send spam.

17.2 If someone behaves badly towards you in a thread, tell Support at info@nexfluence.eu.

17.3 Reporting illegal content. Anyone can report content in Nexfluence that they believe is illegal, such as a profile, a public page, a message, a caption or a screenshot. Write to info@nexfluence.eu. Say where the content is and why you think it is illegal. We confirm that we received the report, decide without undue delay, and tell you what we decided.

17.4 How we moderate. People on our Support team review reports and decide what to do. We do not use automated tools to remove content or to suspend accounts. We may remove content, or suspend or end an account under section 18. When we remove your content, we tell you our reasons, as section 18.3 describes.

17.5 Authorities and users can contact us about these matters at info@nexfluence.eu, in English or Latvian. This is our single point of contact under the Digital Services Act (Regulation (EU) 2022/2065).

18. Suspending or ending your account

In short: you can leave at any time. We can suspend or end your account for good reasons, and we tell you why. You can challenge our decision.

18.1 You may end your account at any time by deleting it in your profile, under "Your data", with "Delete my account". While money is set aside for you or owed to you on a deal, or a payout to you is on its way, the app does not let you delete it yet: it shows what is still open, and you can delete it once that money has been paid. When you delete it, you are signed out and cannot sign back in. We remove your name, photo, handles, bio, address and consent record, and your public page goes private. The businesses you worked with keep their deal records, and the address they invited you at, with your name taken off. Payout records the law requires us to keep stay, with your name taken off, for as long as the law requires (section 20.1(e)).

18.2 We may suspend or end your account if:

(a) you seriously or repeatedly break these terms;
(b) you give false information or fake numbers, or you commit fraud, or we have reasonable grounds to suspect fraud (in that case we suspend your account while we look into it, and end it only if the suspicion is confirmed);
(c) you fail to label advertising (section 9);
(d) you are under 18;
(e) the law or an authority requires it; or
(f) your use creates a security threat, involves fraud, harassment or illegal content, or leads to legal claims against us because of your content.

18.3 Suspending an account or removing content is done by our Support team by hand. When we do it, we email you our reasons at the same time or before. The email says what happened and which rule we applied. The only exception is when the law forbids us to tell you. You can reply to that email and ask us to look again, and money owed to you stays owed (section 18.6).

18.4 If we decide to end your account, we give you at least 30 days' notice by email, with our reasons. If you are a consumer, we end your account only for a reason in section 18.2 or under section 18.7, and ending it never takes away money owed to you or your right to a copy of your data. We may end it sooner only if:

(a) the law requires it;
(b) Latvian law gives us an urgent reason, such as fraud or a serious threat to the safety of other users; or
(c) you have broken these terms again and again.

18.5 You can challenge a suspension, an ending or a removal of content through our complaints process (section 22). If our decision was wrong, we reverse it without delay.

18.6 Ending your account does not cancel deals that are already closed. Money a business already owes you stays owed. Support decides what happens to open deals, using the dispute rules in section 14.

18.7 We may close Nexfluence completely with at least 30 days' notice.

18.8 These sections still apply after your account ends: 10 (licences you already gave), 13 (money owed), 14 (disputes), 19 (our responsibility), 22 (complaints) and 23 (law and courts). Before your account ends, you can download a copy of your data (section 20.3).

19. Our responsibility to you

19.1 We provide Nexfluence with reasonable care and skill. We try to keep it available, but we cannot promise it will always work without interruption or errors. We may pause it for maintenance.

19.2 We approve businesses before they can use Nexfluence. Approval does not promise that a business will offer you work, pay on time or behave well.

19.3 We are not responsible for:

(a) what a business does or fails to do under a deal, including not paying money it owes you beyond what was set aside (section 13.2(d)), except where we are the business (section 7.3);
(b) what social platforms do, such as removing posts or changing numbers;
(c) estimates that are not reached;
(d) lost profit or income, except where the law says we must be.

19.4 If we must pay you for a loss, the most we pay you for all claims is the fees you paid us in the 12 months before the claim, and at least EUR 100. This limit does not apply where the law does not allow a limit, to money set aside for you in escrow (section 13.3), to money we owe you as the business on a deal (section 7.3), or to anything section 19.5 covers. If you are a consumer, it applies only as far as consumer law allows (section 1.10).

19.5 Some responsibility cannot be limited by law, and these terms do not limit it. This includes harm we cause on purpose or through serious carelessness (gross negligence), and death or personal injury. If you are a consumer, these terms do not limit your rights as a consumer.

19.6 You are responsible for losses you cause to us or others by breaking these terms or the law, as Latvian law provides.

19.7 We are a young company. Nexfluence is new and we build it in the open. Screens, features, documents and these terms are still being completed and will keep changing (section 21). We provide Nexfluence with reasonable care, but we do not promise that it is finished, free of errors, or right for every creator, and you use it knowing that. Anything marked "coming soon" or "not built yet" does not exist, and nothing here promises it. We work towards full compliance with the laws that apply to a service like ours and we will tell you when a change affects you. This section describes the state of Nexfluence. It does not exclude or limit any responsibility that the law does not allow us to exclude or limit. Section 19.5 still applies in full: this section takes nothing from it, and nothing from your rights as a consumer.

19.8 Events outside our control. Neither you nor we are responsible for a delay or failure caused by events outside reasonable control, for example an outage of a bank, of Abillio, of a platform such as Instagram, or of the internet, for as long as they last. Money owed to you stays owed.

20. Your data

20.1 We process your personal data as the Privacy Policy describes. In short:

(a) What we hold about you: your name, email, handles, follower counts, bio, photo, country and niche. We hold your shipping address and phone number only when a deal ships a product. We also hold: your promo code; your results and payouts; the numbers from social media accounts you connected; your messages in deal threads; your preview and live links, captions and screenshots; your answers in Matches; your outside deals and monthly goal; dispute text and evidence links; the record of what you accepted and your email choices; and messages sent to you through your public page's "Work with me" form (the sender's name, email address and message).
(b) Why, and on what legal basis: (i) to run your account, your deals, payouts and shipping, because we need it to perform our contract with you (GDPR Art 6(1)(b)); (ii) to meet tax and accounting duties, such as accounting records and, where it applies to us, DAC7, because the law requires it (Art 6(1)(c)); (iii) to prevent fraud, count tracked-link visits, keep evidence for disputes and let Support help, because of our legitimate interests (Art 6(1)(f)); (iv) for campaign-match emails, connected Instagram, TikTok or YouTube accounts and your public page, because you consent (Art 6(1)(a)). You can take back your consent at any time.
(c) Where: our database and file storage are with Supabase, in its EU region in Ireland. Vercel runs the app. The part that handles your data runs in Dublin, Ireland. Vercel delivers the pages through its worldwide network of servers. Email is sent through Resend from no-reply@nexfluence.eu. Replies to our emails go to info@nexfluence.eu. Abillio processes the data it needs to hold the money for your deals and pay you (section 13.8). Some of these providers are US companies. Where your data is accessed from or sent outside the EU, we rely on the EU–US Data Privacy Framework where the provider is certified, otherwise the EU Standard Contractual Clauses. The Privacy Policy lists every provider and every transfer.
(d) Cookies: a session cookie to keep you signed in, and a language cookie. While you sign up, a short-lived cookie holds your email, name, handles and niche for up to an hour. There are no advertising cookies. We use Google Analytics only if you consent. Tracked links set no cookie (section 12.2).
(e) How long we keep it: our rule is to delete shipping addresses 90 days after the last shipment is delivered, and screenshots 12 months after the campaign ends. Payout and invoice records are kept for as long as accounting and tax law require, then deleted. The Privacy Policy has a full table for every kind of data.
(f) Our log of actions: we keep a log of actions in the app, such as "offer accepted". It records who did what as code numbers only, never personal text. When your account is deleted, your personal details are removed from your profile, and the log keeps only the code number. That number no longer leads to your name, but the log is pseudonymised, not anonymous, and we keep it as the Privacy Policy says.

20.2 A business you work with receives the data described in section 5.4. It is responsible for how it uses that data, and it has its own privacy duties towards you.

20.3 You have the right to:

(a) see the data we hold about you;
(b) correct it;
(c) get a copy to take elsewhere;
(d) have it deleted;
(e) limit how we use it;
(f) object to uses based on our legitimate interests;
(g) take back your consent at any time, where we rely on consent.

You can download your data yourself in your profile, under "Your data", with "Download my data": a file with your creator record, profile, roster entries, deals, payouts, campaign answers and support requests. You can delete your account there too (section 18.1). For anything else, write to info@nexfluence.eu. We reply within one month. You can also complain to the Data State Inspectorate of Latvia (Datu valsts inspekcija), or to the data protection authority in the EU country where you live.

21. Changes to these terms

21.1 We may change these terms only for a good reason, such as:

(a) a change in the law or a decision of an authority;
(b) new features or changes to Nexfluence;
(c) security or fraud prevention;
(d) a change to fees. A new or higher fee for you applies only to deals you accept after you have accepted it (section 21.2).

We will tell you by email and in the app at least 15 days before a change takes effect, and explain what is changing. If a change means you need time to adjust how you work, we give you more notice: 30 days.

21.2 When the version changes, we ask you to accept it, by email and in the app. A change applies to you only once you accept it, and never to a deal you accepted before. Until you accept, the version you accepted keeps applying to your account and to every deal you already have, and you can keep using Nexfluence. New deals are made under the current version, so where a change concerns deals with businesses, such as the fee in section 13.4, you cannot accept a new offer from a business other than us until you accept it. For this version (version 2, of 18 October 2026) this applies from 5 November 2026, at least 15 days after we told you by email (section 21.1). If you do not agree, you may close your account at any time, free of charge, and money owed to you stays owed. While money is set aside for you or owed to you, the app lets you delete your account only once that money has been paid (section 18.1); until then you can simply stop accepting offers, and nothing else changes for you.

21.3 We may give shorter notice only if:

(a) the law requires it; or
(b) we must act fast against a sudden danger, such as fraud, malware, spam or a security breach.

21.4 Changes never apply backwards. A deal you accepted before a change keeps the terms it was made under.

21.5 Features. We may add, change or remove features of Nexfluence. That is not a breach of these terms. If a change significantly reduces what you can do, we tell you at least 15 days before, as section 21.1 describes. Where a change takes away something you rely on in a deal you already have, that deal keeps its terms.

22. Complaints and mediation

22.1 You may complain to us about technical problems, about our decisions (including suspending or ending your account, removing content, and how Support handled a dispute), and about how we apply these terms. Write to info@nexfluence.eu. Complaining is free.

22.2 We will:

(a) confirm we received your complaint within 2 working days;
(b) look into it; and
(c) reply in writing within 15 working days of receiving it, explaining the outcome.

22.3 If we cannot solve a complaint together, you may ask for mediation with a certified mediator under the Latvian Mediation Law that both of us agree on. In mediation, an independent person helps both sides reach an agreement. Mediation is voluntary. Each side pays a reasonable share of its cost, as the mediator suggests. You can still go to court.

22.4 If you are a consumer, you may also contact the Consumer Rights Protection Centre (PTAC) and its Consumer Dispute Resolution Commission, or the consumer authority in Lithuania or Estonia if you live there.

22.5 Talk to us before court. Before you take us to court, please write to us first (section 22.1), say what the problem is and what you want, and give us 30 days from the day we receive it to answer and try to put it right.

(a) If you are a consumer, this is a request, not a condition. You may go to court at any time, and not writing to us first never costs you anything. This section takes nothing from section 22.4 or from your consumer rights.
(b) If you use Nexfluence as a business, for example through your company or registered for a business activity, writing to us first is a condition. If you go to court without doing it, you pay your own legal costs for that claim, whatever the outcome, and we will not reimburse them. You and we agree that the court may take this into account when it decides on costs.

Either way, you can still ask a court for an urgent measure, and the 30 days do not count against any time limit for your claim.

23. Law and courts

23.1 Latvian law applies to these terms and to any dispute about them.

23.2 The courts of the Republic of Latvia, in Rīga, decide disputes between you and us, except as section 23.3 says.

23.3 If you are a consumer, the rules of the law of the country where you live that protect consumers and cannot be set aside by agreement still apply to you. You may bring a claim against us in the courts of Latvia or in the courts of the country where you live, and we may bring a claim against you only in the courts of the country where you live.

23.4 Section 7.6 sets out which law applies to the deal between you and the business.

24. General

24.1 These terms, the Privacy Policy and, for each deal, the accepted offer plus any change you both clearly agree in the thread (section 7.4(d)), are the whole agreement about your use of Nexfluence.

24.2 If a court finds part of these terms invalid, the rest still applies.

24.3 We may transfer this agreement to a company that takes over Nexfluence. We will tell you in advance, and your rights will not be reduced. You cannot transfer your account.

24.4 We send notices to your account email, and show the ones that need your answer in the app. You send notices to info@nexfluence.eu.

24.5 If we wait before using a right under these terms, we can still use it later.

25. Contact

SIA "Nexfluence"Registered in the Commercial Register kept by the Register of Enterprises of the Republic of LatviaRegistration number: 40203709513Registered address: Brīvības gatve 300-9, Rīga, LV-1006, LatviaVAT number: LV40203709513Email: info@nexfluence.eu

Emails from us come from no-reply@nexfluence.eu. Replies to them go to info@nexfluence.eu. We will never ask you for your sign-in code.